Michael Lindner
Michael Lindner at Ken Ganley Kia Mentor

Michael Lindner

Service Advisor

Ken Ganley Kia Mentor

9090 Mentor Avenue
Mentor, OH 44060

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4.4
101 Reviews

Dealership Experience

4 yrs, 2 mos

4.4

101 Reviews

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101 Reviews of Michael Lindner

April 14, 2026

Dealership Rating
Employee Rating

Took my car in to replace flat tire. They were able to change the oil too. Gave me a ride to work and picked me up when my car was done. Extremely polite staff. Even washed my car. H More

by Laura
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Apr 16, 2026

Ken Ganley Kia Mentor responded

Hello Laura, thank you so much for your kind words and recommendation! We're thrilled to hear that you had a positive experience with us and that our team provided exceptional service. We're always happy to help in any way we can, and we hope to see you again in the future. Thank you!

April 07, 2026

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Employee Rating

My car was there for 6 months No contact with dealer called 50000 times Wrote a bad review and they called me right away Called me to tell me it was ready for pick up and it wasn’t had to get an ube More

by Nino
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Brian Snowden , Dave Maurer

October 28, 2025

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The service was great, and I really love how the employees were very welcoming, helpful, and friendly. More

by Kevahill93
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Brian Snowden , I don’t know everyone’s name, but they were great

Oct 30, 2025

Ken Ganley Kia Mentor responded

Hi, we really appreciate your positive review! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 24, 2025

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They do not return your calls in service. They do not care if you are inconvenienced at all. They do not care. More

by Lisagayle713
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Brian Snowden

July 28, 2025

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Very nice staff, the website messed up but they were still able to get me in that same day for my appointment. More

by Jessiebaum2000
Service Price Transparency
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Recommend Dealer
Yes
Jul 30, 2025

Ken Ganley Kia Mentor responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

July 23, 2025

Dealership Rating
Employee Rating

Very friendly staff and service done in predicted time. Would recommend Ken Ganley to anyone looking to own a Kia. More

by Kskaufen
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Jul 25, 2025

Ken Ganley Kia Mentor responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Kia Mentor. We are always more than happy to assist you if anything else comes up. Take care!

July 07, 2025

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Employee Rating

Mick is the best! Never wait long for my car. He will tell you everything you need to know what your car will need now and the near future. Excellent customer service! More

by kathyaelgin
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jake Tuikka

Jul 10, 2025

Ken Ganley Kia Mentor responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

June 27, 2025

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Employee Rating

They wouldn't honor the warranty that was given by them when I bought my car. So I will never ever do business with Kia Again and neither will my family and I will make it known to others also DO NOT BUY A More

by luvmy_13
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
No
Jun 28, 2025

Ken Ganley Kia Mentor responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Kia Mentor did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

June 26, 2025

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Employee Rating

The service staff are friendly and respectful. As well as the front office. Thank you. More

by maria.lariche528
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 27, 2025

Ken Ganley Kia Mentor responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

June 25, 2025

Dealership Rating
Employee Rating

I have a great experience with this dealership from start to finish 😊😊😊😊 very professional and friendly I will be back More

by Officer502
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Mick Lindner

Jun 27, 2025

Ken Ganley Kia Mentor responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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