Nicholas Mcanderson

What is the point of making an appointment for service if they aren’t going to complete service? Scheduling to see a service advisor who isn’t going to do the work makes no sense. Add to that, inability to m they aren’t going to complete service? Scheduling to see a service advisor who isn’t going to do the work makes no sense. Add to that, inability to make an appointment to have the mechanics do the work is also insane. Why service advisors think customers are uninformed is frustrating. To need to leave a vehicle for 3 to 5 days for diagnostics makes nonsense. Computers do all the work and don’t take a week. The reason to have to leave the car is because service departments are under staffed. Not our fault since we’re paying for the work being done. More

by LemuelBreeden Verified Customer Verified Customer

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My recent service appointment was excellent and I look forward to my future service with Arrigo. forward to my future service with Arrigo. More

by tropicfreight6 Verified Customer Verified Customer

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The service was quick and very professional. I was very pleased with the service I have received. I was very pleased with the service I have received. More

by Sole1616 Verified Customer Verified Customer

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Great customer service and very thorough details of my service check. Easy to communicate thanks. service check. Easy to communicate thanks. More

by bradH Verified Customer Verified Customer

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Treated like a valued customer, Everyone very friendly, Dealership is very clean. Chantelle is awesome Dealership is very clean. Chantelle is awesome More

by SJHANSEN02 Verified Customer Verified Customer

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One of the best service writer by far. He was on top of my needs and kept me informed on my car He was on top of my needs and kept me informed on my car More

by rwcolt Verified Customer Verified Customer

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Always a pleasant experience at Arrigo Dodge Chrysler Jeep RAM! I brought my vehicle in for last-minute service (scheduled 30 mins before arrival) and Nicholas was great about getting the problem resolve Jeep RAM! I brought my vehicle in for last-minute service (scheduled 30 mins before arrival) and Nicholas was great about getting the problem resolved quickly the first time, and well within my time constraints. Will definitely use this dealer again and will be asking for Nicholas! Only minor thing I would suggest improving would be the automated TXT message notifications - it wasn't super clear when my vehicle was actually ready to go, but Nicholas kept me up-to-date. More

by jgc26 Verified Customer Verified Customer

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Very efficient and organized - got an uber ride home and I like the video of my car sent to me I like the video of my car sent to me More

by JVelocci Verified Customer Verified Customer

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The service at Arrigo CDJR Sawgrass was EXCELLENT! ! The entire team made sure my time there was pleasant. The Fleet Service Manager Bob Greenberg took really good care of me from the beginning to the ! The entire team made sure my time there was pleasant. The Fleet Service Manager Bob Greenberg took really good care of me from the beginning to the end. He was very professional, courteous, and polite. Every so often Bob would provide updates on the status of my service. The waiting area was comfortable, clean, spacious, and had drinks and snacks available. The entire team was polite and said Hi or Good Morning. Moreover, they use only original parts and high quality full synthetic oil. It was definitely a great experience to have my car serviced at Arrigo CDJR Sawgrass. More

by Jaime Montenegro Verified Customer Verified Customer

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Prompt Service , repairs were made in a timely manner, car was returned as I left it car was returned as I left it More

by KCPEGLER Verified Customer Verified Customer

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