Neyma Cuello | Page 7

Great service, fast and efficiant. Would recommend again. Amazing customer service. The staff is amazing and nice. Would recommend again. Amazing customer service. The staff is amazing and nice. More

by YARIKATY Verified Customer Verified Customer

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Very nice techs. .. and I was very satisfied they took very good care of me .. and I was very satisfied they took very good care of me More

by staceybraddy2017 Verified Customer Verified Customer

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They were able to mount and balance all 4 tires in a very fast pace, they had a team working on my vehicle, it felt like NASCAR, service was done with no issues. I recommend the service and I really apprecia fast pace, they had a team working on my vehicle, it felt like NASCAR, service was done with no issues. I recommend the service and I really appreciate the tire promo the company had... the only thing I suggest is removing the credit card processing fee, it should be the cost of doing business. Other than that, I highly recommend working with Neyma and the express team. Collision center is also worth highlighting, they gave me an awesome quote for repairing my hood. More

by BRAYAN.O Verified Customer Verified Customer

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WORST EXPERIENCE OF ANY CAR DEALERSHIP I HAVE EVER BEEN TO FOR SERVICE! WILL NEVER GO BACK! TO FOR SERVICE! WILL NEVER GO BACK! More

by wep.4171 Verified Customer Verified Customer

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With my case I hv an on-going problem that no dealer seems to be able to identify or rectify seems to be able to identify or rectify More

by Brad Verified Customer Verified Customer

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Extremely poor communication and follow though. Disappointed in the entire repair process. It took 3 weeks to complete a warranty repair and throughout the repair process I was unable to speak to m Disappointed in the entire repair process. It took 3 weeks to complete a warranty repair and throughout the repair process I was unable to speak to my service advisor ( not once) and the service manager never returned my three phone messages. Ultimately I was able to get my jeep repaired but the dealership made it painful from the get go. More

by jrmerrell50 Verified Customer Verified Customer

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Brought jeep in to get all 5 locks rekeyed and they took 2 months to return and only rekeyed 2 locks and missed doing the other 3 locks. Jeep back at shop and no true apology 2 months to return and only rekeyed 2 locks and missed doing the other 3 locks. Jeep back at shop and no true apology More

by Pilar0 Verified Customer Verified Customer

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With my case only doing what was told by manufacture No very communicative or professional very communicative or professional More

by Brad Verified Customer Verified Customer

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Neyma is an excellent advisor and very attentive. She is very polite and respectful. Great customer service. She is very polite and respectful. Great customer service. More

by tatotata Verified Customer Verified Customer

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Terrible as usual. Gave it a second chance. Big mistake. Car was in for a week and a half. Could not get service agent to call or text me back about my car. When I went Gave it a second chance. Big mistake. Car was in for a week and a half. Could not get service agent to call or text me back about my car. When I went to pick it up, no one could find the paperwork. Didn't know what was done. Collision light was supposed to be fixed but is still on ........, This dealership is the worst. I have bought two cars from them but will NEVER again. More

by 3chicks Verified Customer Verified Customer

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