Natalie Arenas

I was surprised that there was no car wash included when the car was returned to me. I have always received a clean vehicle when it returns from the dealership service department. Natalie, the service agent the car was returned to me. I have always received a clean vehicle when it returns from the dealership service department. Natalie, the service agent, was great though and explained everything to me. Having some phone chargers near or at the seats (like they now have at most airports) would be super appreciated for those customers who choose to wait for their vehicles. The coffee bar was nice. More

by RUGDANCE Verified Customer Verified Customer

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Only interacted with Natalie and Will, both were very professional and enjoyable to work with. professional and enjoyable to work with. More

by WKWADE87 Verified Customer Verified Customer

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Great service experience. Staff is friendly and professional. Easy scheduling,quick drop off and pick up. Staff is friendly and professional. Easy scheduling,quick drop off and pick up. More

by DVCANELA Verified Customer Verified Customer

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Like always. Good service. Fernando explained everything about the service of my vehicle needs. Everything looks great!!! Good service. Fernando explained everything about the service of my vehicle needs. Everything looks great!!! More

by MDELNA Verified Customer Verified Customer

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Excellent service and communication. Everyone was on top of the issues on my car and let me know the status of the work as it progressed. Everyone was on top of the issues on my car and let me know the status of the work as it progressed. More

by JIM_SIMS55 Verified Customer Verified Customer

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Have always had my Toyota's serviced at Findlay Toyota. I have never encountered any problems. Very dependable and reliable! I have never encountered any problems. Very dependable and reliable! More

by Thunder Verified Customer Verified Customer

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They are nice people but you have to take vehicles in many times for a true resolution of your issue. many times for a true resolution of your issue. More

by B Verified Customer Verified Customer

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No one clearly explained there would not be an oil change; when I asked about it afterwards I was condescendingly told that she had explained it prior to the service. Whether or not she had mentioned change; when I asked about it afterwards I was condescendingly told that she had explained it prior to the service. Whether or not she had mentioned it at the start of the service she had no call to be rude about it later. It is an entirely new thing for trucks to not have 5k oils changes. More

by RMEENK Verified Customer Verified Customer

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Easy process and communication was great. Explained the whole process and was friendly and professional Explained the whole process and was friendly and professional More

by ANTONIO7639 Verified Customer Verified Customer

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Your tech forgot to reset the maintenance light for me not a big deal but looks not like a pro. not a big deal but looks not like a pro. More

by SAKCHAI2423 Verified Customer Verified Customer

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