Natalie Arenas
Natalie Arenas at Findlay Toyota
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Natalie Arenas

Assistant Sales Manager

Findlay Toyota

7733 Eastgate Rd
Henderson, NV 89011

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4.8
56 Reviews
4.8

56 Reviews

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56 Reviews of Natalie Arenas

February 15, 2025

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Employee Rating

You'd be pressed to find a better place to take your vehicle. One of the best places I've ever been before. More

by ZFITZWATER
Service Price Transparency
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Recommend Dealer
Yes
Feb 15, 2025

Findlay Toyota responded

Thank you for leaving your 5 STAR review. We’re grateful to have you as a valued customer. Please don’t hesitate to reach out to us if there’s anything else we can assist you with. We look forward seeing you again soon. K Thomas – Customer Relations Specialist

February 09, 2025

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The service was excellent. My salesman Hugo was awesome. He was knowledgeable about Toyota products and answered all my questions thoroughly. He was not pushy and was understan More

by LATRICIAS3
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Recommend Dealer
Yes

Other Employees Tagged: Yiran Wang , Hugo Romero, Brandon Day, 5 stars

Feb 11, 2025

Findlay Toyota responded

Latricias3, We’re happy to see that your sales person Hugo helped you achieve a 5-Star experience . Your satisfaction is our top priority, and we look forward to seeing you again in the future.

February 04, 2025

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Poor time management lack of communication not horrible but needs improvement they would not communicate with me directly they quoted me 30 minutes to an hour I was at the dealer for almost 4 hours More

by LYNNHUNSAKER866
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Will Collier, Tyler Campuzano

Feb 05, 2025

Findlay Toyota responded

Hello, Thank you for bringing this matter to our attention. We're sorry we failed to meet your expectations We take all reviews seriously and will use them in our continuous improvement efforts. We are truly sorry for the inconvenience and hope to offer you better service/ better experience in the future.

February 03, 2025

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Have always been very satisfied with the service I have received and also the staff has been most cooperative! I am ready to purchase a new Sienna Van when I find the right one. Have already gave specs to More

by BRAGG5555
Recommend Dealer
Yes

Other Employees Tagged: Tyler Campuzano

Feb 05, 2025

Findlay Toyota responded

Thank you for sharing your experience with us. We're glad that we could exceed your expectations. If there’s anything else we can do to make your next visit even better, please let us know.

February 01, 2025

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They were great great great great, great great great great great great great great great great More

by LVFRYGUY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 03, 2025

Findlay Toyota responded

LVFRYGUY, Wow Thank you for leaving your 5 star review. We're so glad to hear that you had a great, great great experience here at Findlay Toyota in Henderson. We're glad that we could exceed your expectations. If there’s anything else we can do to make your next visit even better, please let us know.

January 28, 2025

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Makaila was the best service advisor I’ve ever worked with. I will be coming back just to see her again! She’s a keeper More

by MAK
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Makaila Lourenco, Tony Perez

Jan 28, 2025

Findlay Toyota responded

Thank you for sharing your experience with us. We're glad that we could exceed your expectations. If there’s anything else we can do to make your next visit even better, please let us know.

January 23, 2025

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Very satisfied with service! I was met with a smile From Eric M. He described in detail, what needed to be done for my car and why. Eric is a positive addition to your busines More

by NLWILL2
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric M

Jan 23, 2025

Findlay Toyota responded

Thank you for feedback and mentioning Eric in your review. I'm sure he'll be happy to know that he was able to meet your expectations. Your satisfaction is our top priority, and we look forward to serving you again in the future. K Thomas- Customer Relations Specialist

January 17, 2025

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Employee Rating

Everything good, Everyone cordial and helpful. Waiting area comfortable. Waiting area needs to be warmer. Was much too cold. More

by SJFRAGA
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jordan Santos , Jeff Vaughn

January 17, 2025

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I was disappointed by the high prices for service. I’m afraid I may have to go somewhere else More

by Jiml488
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Campuzano

January 16, 2025

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Natalie was very professional and very communicative. I will be calling upon her next time I need service for my car. More

by BMAKITA33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dalton Mckenna

Jan 17, 2025

Findlay Toyota responded

Thank you for leaving a 5 STAR review ! Natalie will be happy to know that her efforts made your experience special. Your satisfaction is our top priority, and we look forward to serving you again in the future. - K Thomas Customer Relations Specialist

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