JR Amaya

Very helpful for my needs and to keep my cost down for both my cars both my cars More

by CRAIGW52 Verified Customer Verified Customer

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My air bag light was on and didn’t diagnose it ? The service is great but just trying to understand why that was left on ? The service is great but just trying to understand why that was left on ? More

by JCAMPER88 Verified Customer Verified Customer

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Very good in auto and costumer service representatives was very helpful and and keeping you informed was very helpful and and keeping you informed More

by DANNYMINOR0227 Verified Customer Verified Customer

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Fernando provided great customer service. He communicated well and was pleasant to work with. I would recommend He communicated well and was pleasant to work with. I would recommend More

by TYTYKIRA Verified Customer Verified Customer

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The dealership gives very good service. It took only an hour and a half for my service to be done. It took only an hour and a half for my service to be done. More

by KATHYAYERS Verified Customer Verified Customer

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traded my 2024 4 runner for a new 2026 4 runner! well treated and helped every step of the way! well treated and helped every step of the way! More

by DCAIN5 Verified Customer Verified Customer

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I've been here many times this is the third car that I brought to this dealer for service. It was my first oil change at 5k miles and I had just gotten new wheels (kept stock tpms sensors) the tire shop c brought to this dealer for service. It was my first oil change at 5k miles and I had just gotten new wheels (kept stock tpms sensors) the tire shop cleared the sensors and the stock sensors needed to be reassociated/paired. Findlay wants 175 to pair stock tpms sensors, that seems insane to charge an hour shop labor for 5 minutes of work. I complained but they wouldn't work with me at all despite agreeing that it would only take a few minutes. I expect better service. Edit: Someone from Findlay called me and offered an apology but said there is nothing they can do about the diagnostic fee so I drove 35 minutes each way to another Toyota dealer and their service department apologized for the issue at Findlay and they paired the tire pressure sensors in less than 3 minutes using their scanner, they didn't even bother writing up paperwork on it. He said they wouldn't charge a diagnostic fee unless the pressure sensors didn't connect. That same 3 minute service would have been $175 at Findlay. I really shouldn't have to drive across town to get good service. More

by Tfreet Verified Customer Verified Customer

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Your service department is the best I've encountered over the years. Specifically, my service advisor - Phil Crabtree is by far the "best of the best". He is totally customer oriented and cares about your cu the years. Specifically, my service advisor - Phil Crabtree is by far the "best of the best". He is totally customer oriented and cares about your customers. I have learned to trust him completlly over the years and he is the main reason I keep coming back to Findlay for mr my service and any repairs. Your technicians are also "top notch". More

by AFCRIZ Verified Customer Verified Customer

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Good customer service Fast service and timing Friendly advisors Will go back for all my services Friendly advisors Will go back for all my services More

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I do not appreciate upselling I asked for just an oil change he tried to slip in an extra service of tire rotation and inspection. I do appreciate the offer but I specifically said oil change only and wh change he tried to slip in an extra service of tire rotation and inspection. I do appreciate the offer but I specifically said oil change only and when he told me the price and service it was with inspection and tire rotation and I had to tell him I clearly said I only want a oil change today because I had personally jus rotated the tires and changed the brakes so I do not appreciate that al all when I clearly said no to those options and he still tried to slip them in like I wouldnt notice and that’s very shady business practice! More

by ANDSWEI Verified Customer Verified Customer

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