John Wong

I asked the service advisor to detail the diagnostics that were performed for the $175 i paid to make them conclude that fuel pressure & compressure test is needed (with additional cost: $350). All I got that were performed for the $175 i paid to make them conclude that fuel pressure & compressure test is needed (with additional cost: $350). All I got was 'vacuum leak were ruled out and test driving felt normal.' What I was expecting was: 1. Tested MAF sensor if it was failing by looking at the freezeframe data. I got this code 8 times in last 400 miles. What were the MAF readings at idle and at 2500 rpm? Was the MAF functioning deemed normal ? 2. Analyzed freezeframe data to see LTFT data at idle & 2500 rpm. Was my LTFT only bad at 2500 rpm but not at idle ? More

by SUDHEENDRA_A Verified Customer Verified Customer

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I appreciate John Wong for helping me out with my truck and keeping me updated. and keeping me updated. More

by SLIPKNOTDEMIICHELE Verified Customer Verified Customer

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Quick service, easy to communicate with. Quality work Quick service, easy to communicate with. Quality work, the paint match on the bumper looks really good Quality work Quick service, easy to communicate with. Quality work, the paint match on the bumper looks really good More

by JADAY111 Verified Customer Verified Customer

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I had a great experience! I really appreciated the Uber vouchers too - made it easy for me to do other things instead of waiting at the dealership. Thank you! I really appreciated the Uber vouchers too - made it easy for me to do other things instead of waiting at the dealership. Thank you! More

by DIANACABGALVEZ Verified Customer Verified Customer

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John Wong, told me how long it takes to work on my Van. Professional and friendly Professional and friendly More

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Friendly and professional JOHN, told me how long it going to take to work on my Van and he will text me when it's done to take to work on my Van and he will text me when it's done More

by neets1955 Verified Customer Verified Customer

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They tried to charge me for things that I didn't need They tried to charge me for things that I didn't need They tried to charge me for things that I didn't need More

by Wendala Verified Customer Verified Customer

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Very professional and yet friendly. Thanks John Wong for assisting me. I will definitely go back for regular service. Thanks John Wong for assisting me. I will definitely go back for regular service. More

by ROBERT_EBRO Verified Customer Verified Customer

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Very clean and friendly, new rearranged waiting area is nicer and more sitting love that. The coffee machines are perfect. nicer and more sitting love that. The coffee machines are perfect. More

by swangyeang Verified Customer Verified Customer

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I visited Findlay Toyota due to my perception that I needed new brakes -- I experienced metal on metal screeching when applying the brakes. The tech checked out the brakes and found that all 4 were in g needed new brakes -- I experienced metal on metal screeching when applying the brakes. The tech checked out the brakes and found that all 4 were in good condition and didn't need replacing. John Wong was clear explaining the findings and as a result, there was no charge for my visit yesterday. This experience and previous ones are the reason I return to Findlay Toyota to service my 2019 Toyota Corolla. More

by MMGARDILL Verified Customer Verified Customer

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