Naim Qubrosi

Handy Toyota has been a good fit for me. I bought my 2024 Prius last January via salesperson Ali Kamal (helpful, knowledgable, upbeat, honest with me, good humored and patient, good explain I bought my 2024 Prius last January via salesperson Ali Kamal (helpful, knowledgable, upbeat, honest with me, good humored and patient, good explainer, made the buying process smooth and easy) who continues to check in with me and offers me assistance anytime. Service Department has done very well for me, too. They cured my unfortunately rodent chewed wiring last year and the car works well. Errol Rule, with the Rental Car part of Handy's, a man of few words and a good listener, adeptly, confidently processed my short time use of a car while mine was being repaired, and gave opinion and advice when I asked. In January, Darren Callan from Service Department efficiently processed my 12 mo/10k milage check-up. He listened respectfully, answered my questions, gave answers and advice when I asked. Most recently, Naim Qubrosi in the Service Department helped me navigate some warranty and maintenance work on the Prius. When I expressed dismay about replacing a damaged part, he investigated further and found it would be covered under warranty. I appreciated that! Naim kept me informed, he answered my questions, gave advice when I asked. He was respectful, polite, helpful. All good. More

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The service writer and the gentleman that shuttled me home were both very nice and helpful. I was kept informed of my vehicle and everyone was helpful in deciding what the best course of action is. home were both very nice and helpful. I was kept informed of my vehicle and everyone was helpful in deciding what the best course of action is. More

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Everything was good and the service people were professional. They explained everything they were going to do to My satisfaction. I can't complain. professional. They explained everything they were going to do to My satisfaction. I can't complain. More

by kben10 Verified Customer Verified Customer

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Service completed in timely manner. All services were explained. Kept up to date during the service. All services were explained. Kept up to date during the service. More

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Handy Toyota has a highly professional service staff. They are polite and give accurate information. The rental courtesy cars are a great added benfit. They are polite and give accurate information. The rental courtesy cars are a great added benfit. More

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Staff was exceeding expectations. Made sure that I understood answers to my questions. Helpful coordination with sales staff. Made sure that I understood answers to my questions. Helpful coordination with sales staff. More

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Good and friendly customer service. Special thanks to the supervisor for explaining to me the operation of some functions of the vehicle Special thanks to the supervisor for explaining to me the operation of some functions of the vehicle More

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Naim is very pleasant and professional, he listens and is knowledgeable and helpful even when the computer is not being nice.Thank you Naim. is knowledgeable and helpful even when the computer is not being nice.Thank you Naim. More

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My 2025 Toyota Camry requires 0-8w oil . Handy service put 0-16w oil ( without letting me know ) and also overfill oil well above maximum line . Results : engine running rough and loud , M Handy service put 0-16w oil ( without letting me know ) and also overfill oil well above maximum line . Results : engine running rough and loud , MPG went 10 % down . Won't come back . More

by Zlatko Verified Customer Verified Customer

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I waited a bit due to the staff getting training in new technology. The staff was so apologetic but I completely understood. I appreciate people acknowledging when a customer is inconvenienced. I've alwa technology. The staff was so apologetic but I completely understood. I appreciate people acknowledging when a customer is inconvenienced. I've always lived Handys and will absolutely trade cars there again. More

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