Mindy Hill | Page 7

The customer service Horrible . I brought my car working good you give me back is broken . I love Toyota but your manager Jeremy is very arrogant and rude I brought my car working good you give me back is broken . I love Toyota but your manager Jeremy is very arrogant and rude More

by jannethcepeda Verified Customer Verified Customer

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I’ve purchased two Toyotas from this dealership, and every interaction has been excellent. Their service department is knowledgeable and professional, and I especially want to recognize Mindy for being every interaction has been excellent. Their service department is knowledgeable and professional, and I especially want to recognize Mindy for being incredibly helpful and attentive. She makes every visit smooth and stress-free. I highly recommend it! More

by Trish Thompson Verified Customer Verified Customer

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I have had two toyotas serviced at Toyota Direct for over 20 years. I have been through 5 different service managers. Mindy is the most recent. They have all been very fair and helpful. In fact one of th 20 years. I have been through 5 different service managers. Mindy is the most recent. They have all been very fair and helpful. In fact one of the past service managers was Paul who now is in charge of the service department. Many people know me by my face or even call me by my first name. I live only a few minutes from another Toyota dealer but travel across town to Toyota Direct because the closer Toyota dealer did not treat me fairly. When they tried to charge me a quarter hour service charge to change a taiI light bulb that I purchased at their dealership thats when I changed to Toyota Direct. I have owned toyotas for 40 years. My current Camry is 27 years old and has 265,000 miles. My wife's Camery is 13 years old and has 125,000 miles. I have been working with Dobby for years. He never tries to sell me something I don't need. I will continue to have Toyota Direct service our two Camrys. More

by storre Verified Customer Verified Customer

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Mindy is great! She is excellent and knows her stuff! Very helpful! So is Joey! She is excellent and knows her stuff! Very helpful! So is Joey! More

by abigbuckeye Verified Customer Verified Customer

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Always excellent service, especially Chris Grossman and Mindy Hill. Unfortunately this time the wrong battery was installed Mindy Hill. Unfortunately this time the wrong battery was installed More

by slbray917 Verified Customer Verified Customer

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Simply the best. Treat you like family. Always put the customer first. Best service in town. Treat you like family. Always put the customer first. Best service in town. More

by jjrodock Verified Customer Verified Customer

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Poor service from Mindy; very unprofessional in her tone and attitude. Poorly reflects on the service dept. and attitude. Poorly reflects on the service dept. More

by AS Verified Customer Verified Customer

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Original dealership. Prefer to return to home dealer. Miss the car wash. Was a great benefit. The service department has expanded significantly over the last few years. G Prefer to return to home dealer. Miss the car wash. Was a great benefit. The service department has expanded significantly over the last few years. Growth is always a great opportunity. This growth came at the expense of its busier, but more chaotic; and the car wash. Just harder to find that extra value for the 30-45 minute drive More

by tylertrippier Verified Customer Verified Customer

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They are the best. Always makes me feel like I am family. Best customer service. Always makes me feel like I am family. Best customer service. More

by jjrodock Verified Customer Verified Customer

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So expensive part and labor cost even for minor issue fix and warranty covered parts will not be replaced and will be repaired with user cost. and warranty covered parts will not be replaced and will be repaired with user cost. More

by darwinalex1991 Verified Customer Verified Customer

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