Mike Waddle
Mike Waddle at Arlington Heights Ford

Mike Waddle | Page 5

Service Writer

Arlington Heights Ford

801 W. Dundee Rd.
Arlington Heights, IL 60004

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5.0
532 Reviews
5.0

532 Reviews

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532 Reviews of Mike Waddle

June 18, 2025

Dealership Rating
Employee Rating

First class service always at AH Ford! I have been a customer for over 35 years… More

by Jdkay18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 19, 2025

Arlington Heights Ford responded

Thank you for being a loyal customer of Arlington Heights Ford. We appreciate your trust in us over the years.

June 17, 2025

Dealership Rating
Employee Rating

Mike Waddle, Service Manager for this visit, and many prior visits, always goes above and beyond to ensure customer satisfaction. Thank you Mike! More

by dwberkow
Recommend Dealer
Yes
Jul 19, 2025

Arlington Heights Ford responded

We truly appreciate your positive feedback about our team. Hope to continue providing you with great service at Arlington Heights Ford.

May 31, 2025

Dealership Rating
Employee Rating

Mike in service took great care of me in a timely manner. I will definitely be looking for him next time I’m in. More

by Dusty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 07, 2025

Arlington Heights Ford responded

We're pleased to hear our team provided you with great service. We look forward to assisting you again at Arlington Heights Ford.

May 31, 2025

Dealership Rating
Employee Rating

I called and made an appointment. They took me in right away, and I was in and out of there with oil, change, inspection, rotating tighterinspection rotating of tires within an hour. More

by Haytherejud
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Karl Latag-Ebreo

Jul 07, 2025

Arlington Heights Ford responded

Thank you for the 5-star review! We're glad to know your visit to Arlington Heights Ford was quick and efficient. Our Service Team always aims to deliver timely and thorough service. We appreciate your business and look forward to helping you again in the future.

May 23, 2025

Dealership Rating
Employee Rating

Brought my 2017 Ford Fusion was greeted by Mike Waddle. He made me feel important and answered all of my questions. That's why I always come here . More

by ereichel25
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 07, 2025

Arlington Heights Ford responded

We appreciate your continued trust in Arlington Heights Ford. Our team is always here to help and we're glad you felt valued during your visit.

May 22, 2025

Dealership Rating
Employee Rating

The service team was great. My repair was completed on time. Mike Waddle, the service manager was great in helping me get a rental car, explaining what the issue with the car wa More

by jwasher711
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 16, 2025

Dealership Rating
Employee Rating

Great customer service as always. Special thanks to Mike Waddle for going above and beyond helping fix the problems. More

by PP audi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 29, 2025

Dealership Rating
Employee Rating

Prompt professional, and courteous. Reported condition and made recommendation as needed. Left today a satisfied customer. More

by johngolko
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jerry Hood, Lou Alfano, John Burzawa , Anthony Wojciechowski

April 25, 2025

Dealership Rating
Employee Rating

We brought our Expedition in to have the power control module reprogrammed. The scheduler made the appointment exactly as we requested. Lou Alfano greeted us promptly and arranged to have the work done. More

by Janet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lou Alfano

April 21, 2025

Dealership Rating
Employee Rating

Mike W. always takes car of our vehicles; I only ask for him. We trust our 2018 F150 and my 2021 Explorer to him. He is honest and friendly. Thanks for your More

by Bill DeSalvo
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: John Guido, Jr., Jerry Hood, Thomas Patronski , Rich Jacobson

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