Mike Treas | Page 63

Service department not very impressive. Service writer doesn't return calls. takes a long time to get an appointment for service, like over a month. They don't tell you they are going to Service writer doesn't return calls. takes a long time to get an appointment for service, like over a month. They don't tell you they are going to keep your car multiple days. More

by tallen11 Verified Customer Verified Customer

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Mike Tres is the professional I trust to take care of me and my truck. A knowledgeable and experienced service manager who cares about your concerns and service experience. and my truck. A knowledgeable and experienced service manager who cares about your concerns and service experience. More

by GASRAT87 Verified Customer Verified Customer

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Mike Tres is always transparent and knowledgeable about all my vehicles when I bring them in for service all my vehicles when I bring them in for service More

by allen.r.proctor Verified Customer Verified Customer

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Great service and helpful technicians on site. They assist and make sure the customer is satisfied. They assist and make sure the customer is satisfied. More

by YATEMAD Verified Customer Verified Customer

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Did a good job and got it done before they said it would be done thank you Koons Ford be done thank you Koons Ford More

by outcast99 Verified Customer Verified Customer

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I had a recall with a part that had to be replaced. I was given an appt. several months out. I called 2 weeks prior and I was moved up a week which was great. I got there on time, everyone was extre I was given an appt. several months out. I called 2 weeks prior and I was moved up a week which was great. I got there on time, everyone was extremely pleasant and helpful. The work was completed in the time I was quoted. I wasn't harassed about any other work that needed to be done (I take good care of my car) . I was very pleased with the service. Thank You. More

by SUPERMAN.703 Verified Customer Verified Customer

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As always, easy process and fast service. The work was done as expected and on time The work was done as expected and on time More

by mkucharski9 Verified Customer Verified Customer

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Usually very excellent service (over 5 times) but the last time I had to immediately return to shop after a mile or so out when my truck started "bucking" the whole time. I called service to have someone last time I had to immediately return to shop after a mile or so out when my truck started "bucking" the whole time. I called service to have someone come out to my location to evaluate my issue but nobody at the service dept. answered my phone calls. I made it back slowly (truck bucking the whole time) to the shop, and the issue was found and repaired in less than 10 minutes after arriving It was discovered that the air intake hose was mistakenly left unconnected to the carburetor. More

by MDDEW1951 Verified Customer Verified Customer

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I have been dealing with the Annapolis Koons Ford for years and will continue. I will always recommend this store to include Mike Treas and the service dept. Thank you years and will continue. I will always recommend this store to include Mike Treas and the service dept. Thank you More

by DEBTOLSON Verified Customer Verified Customer

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Always helpful and do a good job. Appreciate the fact that they let me keep my truck there for a week when I became sick and could not pick it up. Thank you! Appreciate the fact that they let me keep my truck there for a week when I became sick and could not pick it up. Thank you! More

by DEBBIE36 Verified Customer Verified Customer

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