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Mike Szafraniec
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268 Reviews
268 Reviews
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268 Reviews of Mike Szafraniec
January 09, 2025
Ever since my car was in for the recall - I don’t feel like the quality of customer service/service department has been the same - it has been much lower. I am not sure they have my loyalty or trust anymo like the quality of customer service/service department has been the same - it has been much lower. I am not sure they have my loyalty or trust anymore. I have never purchased a VW from any other dealer in the past including my current car but not sure that I will continue based on my last interaction with the dealer and Alonzo. Yes I got new wipers but the quote I got I had to ask why a part they replaced in October but included in the estimate. I continue to feel that if I don’t follow-up they will charge me for stuff I don’t need. The service has gone downhill and they should also invest in a copier that works so when I get my estimate I can actually read it. Manager was to call me back after my last survey and that has yet to occur. They either want my business or don’t- all indications are that they do not want my business and that I should look elsewhere for my next VW. More
by Kay
Verified CustomerOther Employees Tagged: Luis Tinoco, Kelia House, Alonzo Bass, Grant Bode, Larry Cohen
January 03, 2025
All was very great The staff was very nice. The maintainer was first class. All good The maintainer was first class. All good More
by REHLERT
Other Employees Tagged: Herberto Delgado, Alonzo Bass
December 13, 2024
My salesman was amazing , but not really happy with everything else I have a dent in my door and it’s so Much . I would of rather waited everything else I have a dent in my door and it’s so Much . I would of rather waited More
by CHERYLWASHINGTON86
Other Employees Tagged: Herberto Delgado, Luis Tinoco, Kelia House, Alonzo Bass, Grant Bode, Christy Croft, Larry Cohen
December 07, 2024
Volkswagen of Downtown is very nice especially since the remodeling. It's a very welcoming environment. remodeling. It's a very welcoming environment. More
by randy
Other Employees Tagged: Herberto Delgado, Alonzo Bass
November 14, 2024
Great sales and service, enjoyed the buying experience immensely. Easy, quick and no pressure, perfect. immensely. Easy, quick and no pressure, perfect. More
by PEDIGOB
Other Employees Tagged: Luis Tinoco
November 13, 2024
Avery was an amazing sales consultant, before and after the sale. Luis in service was great as well. Highly recommend! the sale. Luis in service was great as well. Highly recommend! More
by PEDIGOB
Other Employees Tagged: Luis Tinoco, Kelia House, Baha Yer
November 12, 2024
I love this dealership, how fast and organize they are. I would recommend everyone to come here I would recommend everyone to come here More
by gloria
Other Employees Tagged: Angie Berg, Chris Smith, Herberto Delgado, Luis Tinoco, Danny Aguilera, Syrell Fuel, Jimmy Caprile, Ahad Aamer, Larry Cohen
November 12, 2024
Again I have received excellent service. Alonzo and the staff were courteous and professional. Completely satisfied. Alonzo and the staff were courteous and professional. Completely satisfied. More
by DJBAUERJR
Other Employees Tagged: Alonzo Bass
November 05, 2024
The best dealership and very good customer service. Very nice and outstanding employees. Very knowledgeable Very nice and outstanding employees. Very knowledgeable More
by BWATKINS_189
Other Employees Tagged: Jonathan Oomens
October 20, 2024
My service manager Heberto, can’t say enough about him. Always courteous, helpful. Miss Michael wish he was back at this location Always courteous, helpful. Miss Michael wish he was back at this location More
by J.FALCO
Other Employees Tagged: Herberto Delgado
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