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Mike Sulman
Mike Sulman at Niello BMW Elk Grove
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Mike Sulman

Sales Manager

Niello BMW Elk Grove

8580 Laguna Grove Dr
Elk Grove, CA 95757

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4.7
23 Reviews

Dealership Experience

7 yrs, 8 mos

4.7

23 Reviews

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23 Reviews of Mike Sulman

May 01, 2024

Dealership Rating
Employee Rating

They provided the deal i was looking for. Good service and attitude. Will come back More

by PARHAMCARLOS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tom Mohammadi

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May 02, 2024

Niello BMW Elk Grove responded

Here at Niello BMW Elk Grove, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Paul Suchanek General Manager psuchanek@niello.com (916) 687-9000

March 28, 2024

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Employee Rating

Excellent service! Wide selection of vehicles. Customer service is priority to the team working there. CJ helped us find the perfect car. He took the time to listen to More

by Deschlerlonni
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jas Hira, CJ Phan, Tom Choonhaurai, Osvaldo Cortez

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Mar 28, 2024

Niello BMW Elk Grove responded

Congratulations on your new purchase! Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience here with CJ! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Paul Suchanek General Manager psuchanek@niello.com (916) 687-9000

March 20, 2024

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Employee Rating

Elk Grove BMW went above and beyond to get me the x3 I wanted at a payment I was comfortable with. Recommend buying with them 100%! More

by PUSHY14U
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: CJ Phan, Essex Salcido, Tom Choonhaurai, Osvaldo Cortez

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Mar 21, 2024

Niello BMW Elk Grove responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Niello BMW Elk Grove! Paul Suchanek General Manager psuchanek@niello.com (916) 687-9000

March 18, 2024

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Employee Rating

Very helpful and takes care of their return customers and also when I was a new customer. Thank you! More

by Whitneyechristopher
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jas Hira , Tommy , Finance Manager

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Mar 18, 2024

Niello BMW Elk Grove responded

Whitney, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Niello BMW Elk Grove. Paul Suchanek General Manager psuchanek@niello.com (916) 687-9000

February 26, 2024

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Employee Rating

Waited extremely long for our finance time. Dealer took over our lease but it was at the end of the month and the next month payment wasn’t considered in the payoff. They aren’t the worst but i More

by HA1220
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Vlad Gulko

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Feb 29, 2024

Niello BMW Elk Grove responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Paul Suchanek General Manager psuchanek@niello.com (916) 687-9000

February 25, 2024

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Employee Rating

My time at Elk Grove BMW was truly exceptional, and I owe it all to Jess. Their dedication and professionalism made my experience unforgettable. I'm grateful for the outstanding service they provided. Thank More

by MRMRSSINGH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jas Hira, Essex Salcido

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Feb 25, 2024

Niello BMW Elk Grove responded

Thank you for choosing Niello BMW Elk Grove. Your feedback and rating mean a lot to us. We're glad Jas was able to help, and we hope to see you again! Paul Suchanek General Manager psuchanek@niello.com (916) 687-9000

February 24, 2024

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Employee Rating

The sales manager was very reasonable during the purchasing process. He looked at the deal from a customer’s perspective. More

by KENT.IWAMURA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Feb 25, 2024

Niello BMW Elk Grove responded

Kent, here at Niello BMW Elk Grove, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Paul Suchanek General Manager psuchanek@niello.com (916) 687-9000

February 24, 2024

Dealership Rating
Employee Rating

Very helpful excellent hardworking knowledgeable did very thing at our expectation and great personality thanks More

by Av
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Darren Wilkerson, Jas Hira

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Feb 25, 2024

Niello BMW Elk Grove responded

Thanks for sharing your thoughts about your experience with Niello BMW Elk Grove. We appreciate your business and hope to see you again soon! Paul Suchanek General Manager psuchanek@niello.com (916) 687-9000

Feb 24, 2024

Av responded

Ok

February 22, 2024

Dealership Rating
Employee Rating

Excellent team they work extremely hard to earn your business and will do everything in their power to make sure your happy with your new purchase. Jas was very helpful throughout the process after 3 vi More

by ali.mashuk2001
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Feb 22, 2024

Niello BMW Elk Grove responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Paul Suchanek General Manager psuchanek@niello.com (916) 687-9000

January 20, 2024

Dealership Rating
Employee Rating

Exceptional service and support. The team always finds a way to satisfy and meet my requests and wants. Very professional. Excellent pr More

by MERVIN_VELASCO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Darren Wilkerson, Jerome Duco, Mike De La Pena, Essex Salcido , Ozzie

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Jan 21, 2024

Niello BMW Elk Grove responded

Here at Niello BMW Elk Grove, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, Mervin, and it was a pleasure having you at the dealership. We appreciate your review! Paul Suchanek General Manager psuchanek@niello.com (916) 687-9000

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