Mike Pierce
Mike Pierce at Big Star Cadillac

Mike Pierce | Page 11

General Manager

Big Star Cadillac

18100 Gulf Freeway, Building B
Friendswood, TX 77546

4.6
153 Reviews
4.6

153 Reviews

Write a Review

Dealership Experience

10 yrs, 6 mos

Industry Experience

30 yrs, 7 mos

Specialties & Trainings

Dealership Management, and Creating customers for life

153 Reviews of Mike Pierce

August 03, 2023

Dealership Rating
Employee Rating

Fred McGrew, Kevin Sonnier and Mike Pierce made the entire process go by seamlessly. Everyone on the Big Star team was so welcoming and helpful. Looking forward to future purchases with this team. More

by dpiddy189
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kevin Sonnier , zzFrederick zzMcGrew

Aug 04, 2023

Big Star Cadillac responded

Thank you! We are delighted that Fred, and Mike & his were able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Cadillac!

July 30, 2023

Dealership Rating
Employee Rating

I worked with Bobby Miller for better than 7 yrs, and he always is able to answer my questions, no matter how technical they are, and gets what I need to have done most expediently. More

by LADY3BGLOVER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 31, 2023

Big Star Cadillac responded

Thank you, Lisa! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Cadillac!

May 17, 2023

Dealership Rating
Employee Rating

If you’re looking for a Luxury vehicle with top tier performance, quality and technology… Big Star Cadillac is your one stop shop !! They have the vehicle that you’re looking for and the bed side manner More

by TSpear
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 18, 2023

Big Star Cadillac responded

Thank you! We are delighted that Angela and Mark were able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Cadillac!

May 18, 2023

TSpear responded

Absolutely!! I’ll chose Big Star Cadillac every time .

April 11, 2023

Dealership Rating
Employee Rating

The process of getting into a car is always a pleasurable experience. It’s made easy and I am always treated with VIP service. More

by Mona Jimenez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kelly Wilson, Denise Beyner-Stanley , zzSteve zzJasso, zzFrederick zzMcGrew

Apr 11, 2023

Big Star Cadillac responded

Thank you, Mona! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Cadillac!

April 05, 2023

Dealership Rating
Employee Rating

Good experience would be back All the people are friendly execept one fiancé guy he is rude More

by bturpeau37
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 06, 2023

Big Star Cadillac responded

Thank you for your review, we value your feedback. We are sorry that you feel you did not receive a 5-Star Experience. Please reach out to me directly with your best contact information so that I might have the opportunity to address any concerns regarding our finance department. Mike Pierce, General Manager, mpierce@bigstarcadillac.com.

February 09, 2023

Dealership Rating
Employee Rating

Have purchased multiple Cadillac cars from Big Star Cadillac, recently purchased the Lyriq which is an amazing car. My sales lady team, Ami and Daisy always go above and beyond to ensure my purchases More

by granados.ram
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kelly Wilson , zzAmie zzGulli, zzDaisy zzGutierrez

Feb 09, 2023

Big Star Cadillac responded

Thank you and Congratulations on your Cadillac LYRIQ! We are delighted that Amie, Daisy and others on our team were able to provide a 5-Star experience for you. We are honored that you chose Big Star Cadillac!

January 19, 2023

Dealership Rating
Employee Rating

MIKE PIERCE IS AN EXCELLENT TEAM LEADER WITH A KNACK FOR GETTING THE MISSIONS ACCOMPLISHED. EVERY STEP OF THE WAY, HE MADE SURE I WAS INFORMED AND WELL AWARE THAT HE AND THE OTHER TEAM PLAYERS WERE DOING TH More

by Ms. Kleo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 19, 2023

Big Star Cadillac responded

Thank you, Ms. Kleo! We are delighted that our team was able to provide a 5-Star experience for you. We are honored that you chose Big Star Cadillac!

January 18, 2023

Dealership Rating
Employee Rating

JUST LIKE THE QUALITY AND LUXURIOUS CAR I PURCHASED…. THE CUSTOMER SERVICE I RECEIVED FROM MS. LISA… WAS THE SAME. I WOULD HIGHLY RECOMMEND HER TO ANYONE THAT WANTS TO BUY A VEHICLE. I WAS VERY IMPRESSE More

by Ms. Kleo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 18, 2023

Big Star Cadillac responded

Ms. Kleo, Thank you! We are delighted that Lisa and our team was able to provide a 5-Star experience for you. We are honored that you chose Big Star Cadillac!

January 18, 2023

Dealership Rating
Employee Rating

This lady I can’t say enough about. I would never buy another car without her. I have been with her for over 5 years. She is the best of the best More

by Missj1128
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ainsley Roark , zzAmie zzGulli, Brian

Jan 18, 2023

Big Star Cadillac responded

Thank you! We are delighted that Amie and Ainsley were able to provide a 5-Star experience for you. We are honored that you chose Big Star Cadillac!

January 17, 2023

Dealership Rating
Employee Rating

Top notch knowledge and customer service! !! Angela always goes above and beyond to delight the Customers! :) More

by Slingshot Scott
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Angela Davis , zzAmie zzGulli

Jan 17, 2023

Big Star Cadillac responded

Thank you! We are delighted that Angela was able to provide a 5-Star experience for you. We are honored that you chose Big Star Cadillac!

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