Mike Niedzwiecki | Page 83

Terrific Dealership This is the 8th BMW we have leased or bought and the 4th from BMW of Westlake. John was my advisor for this latest 535 and did a terrific job in helpi This is the 8th BMW we have leased or bought and the 4th from BMW of Westlake. John was my advisor for this latest 535 and did a terrific job in helping me to choose between the different 5 series available. Mike also did a great job in dealing with the financial terms and agreements. I highly recommend both the dealership and these two gentlemen. More

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M235i xCoupe I was pleased with the professionalism, courtesy, and helpfulness of both the salesman, Scott, and the finance manager, Mike. Scott was accommodating I was pleased with the professionalism, courtesy, and helpfulness of both the salesman, Scott, and the finance manager, Mike. Scott was accommodating to my schedule, and Mike was very efficient in processing the paperwork. More

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Best Test Driving Experience John Caruso at BMW Westlake was very helpful. Before letting me test drive the car, John drove the car while I sat in the passenger seat to show me h John Caruso at BMW Westlake was very helpful. Before letting me test drive the car, John drove the car while I sat in the passenger seat to show me how the car performed. We went to an open parking lot and performed several quick and/or sudden maneuvers to show off the car's handling and performance. Based on what John showed me while he was driving the car, I was already sold on the car without driving it myself. This was the first time that I had test-driven a car where the sales rep said before you drive it let me show you what it can do. I though it was odd at first, but after experiencing how much of it a difference it made by the time he let me drive it, I really appreciated and could tell what an enthusiast he was of BMW's product. I felt that John and the rest of the BMW Westlake team were very aggressive in their pricing and finding the lowest APR that was out there. This is my first BMW, but my 6th car overall and was the best test driving and buying experience that I have had. More

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Professional Buying Experience As one might expect from a BMW dealer, everything about my purchase was first class and professional. One is treated with the highest degree of respec As one might expect from a BMW dealer, everything about my purchase was first class and professional. One is treated with the highest degree of respect and customer service. There is no game playing, no hard sell, no gimmicks. I had an excellent experience with everyone that I worked with. More

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making the complex simple I am writing this about Howard Schneider. I've bought numerous cars in 50 years and never had the experience I had with Howard. He was friendly, yet I am writing this about Howard Schneider. I've bought numerous cars in 50 years and never had the experience I had with Howard. He was friendly, yet professional. Technically savvy yet totally comprehensible. He loves cars and especially BMW's. He is credible but never overbearing. Trustworthy but never cloying. Perhaps the most noteworthy characteristic about working with Howard is .his enthusiasm for BMW and his profession. BMW's are complex machines. It's easy to get overwhelmed. Howard is so knowledgeable and a great teacher. He also is an insightful man. I think he can read between the lines and figured out what I was looking for before I did. His suggestions, listening skills, product knowledge, and overall demeanor made what is usually an experience right next to going to the dentist a truly enjoyable experience. I am really satisfied with my new BMW and thoroughly enjoyed working with Howard. . More

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Great Leasing Experience! I had a great experience at BMW of Westlake. This will be my first BMW coming from driving an Audi. The salesmen at BMW made my experience a positive I had a great experience at BMW of Westlake. This will be my first BMW coming from driving an Audi. The salesmen at BMW made my experience a positive one and gave me the best deal on my car! There was a newly created ding in the front of my car that the staff addressed and committed to fix with a loaner car and replacing the bumper completely. I look forward to my new car and doing business with BMW in the future! More

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Best sales experience Great service. Great deal. Very professional Recommend highly. It was a pleasure all the time. No pressure. Very open and clear about the deal. Staff Great service. Great deal. Very professional Recommend highly. It was a pleasure all the time. No pressure. Very open and clear about the deal. Staff and manager are very very nice and honest. More

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bmw purchase Had a great experience and service with Putrri during the process of buying my new car She was very prompt and getting back to me with all my concer Had a great experience and service with Putrri during the process of buying my new car She was very prompt and getting back to me with all my concerns and had the car ready to show and booked me for all necessary follow up spots More

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Most amazing auto buying experience ever! My experience with BMW of Westlake was absolutely wonderful! I dearly love the X5 that I just purchased and I must say that the quality of the car is My experience with BMW of Westlake was absolutely wonderful! I dearly love the X5 that I just purchased and I must say that the quality of the car is only surpassed by the quality of the people that I worked with over the last two days; Frank Steffen and Dirk Steffen treated me like a family member. Dirk helped me build the car that I wanted and his amazing knowledge of everything BMW made it a seamless process. Dirk is an excellent teacher and explained everything in a way that anyone can easily understand.... and there is a lot to learn about BMW's! I will return to him for my next one, and the next one and the one after that! Once Dirk had helped me build the perfect car, Frank worked with me on the price of my new, beautiful chariot; offering a very fair price for this wonderful automobile. Then I was on to Mike Niedzwiecki in Finance; he also explained everything as clearly as did Dirk and Frank. We determined what extra protection packages were appropriate for my driving needs and expectations. Again, my entire experience at BMW of Westlake could not have been any better. You will not find a better dealership anywhere!!! More

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My first BMW Excellent experience working with Mark Roberts in selecting my first BMW. Mark was very knowledgeable and easy to work with in choosing my vehicle. Excellent experience working with Mark Roberts in selecting my first BMW. Mark was very knowledgeable and easy to work with in choosing my vehicle. I really appreciated the opportunity to have extended test drives in the two models I was considering. It was a pleasure dealing with Mark, Bob and Mike in completing the purchase. Very happy with my choice! Thanks! More

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