Mike Niedzwiecki | Page 82

Fantastic Experience ! I have to say this has been the best car buying experience I have ever had. Frank and John took such great care of us . They were both very profess I have to say this has been the best car buying experience I have ever had. Frank and John took such great care of us . They were both very professional and accomdating . I can see myself having a long relationship with BMW of Westlake More

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2016 X5 We recently purchased a 2016 X5 from BMW of Westlake. During our search we felt that this dealership was the best fit as they were very professional, We recently purchased a 2016 X5 from BMW of Westlake. During our search we felt that this dealership was the best fit as they were very professional, answered all of our questions, and delivered on what they promised. I originally worked with Mark Roberts and Bob Strecker. After Mark left the company Ken Delk took over and did a fantastic job making sure our delivery took place as expected. Also many thanks to Mike in Finance and Nate the "BMW Genius" who patiently took us through all of the vehicle systems. We live 2 hours away and felt it was worth the travel to do business with this dealership. Thanks again for a great experience. More

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The best BMW dealership in town. Having dealt with Ken in the past, I decided to go back and buy an X1 for my wife. Once again, Ken delivers. Also kudos to Mike, the Finance Manager. Having dealt with Ken in the past, I decided to go back and buy an X1 for my wife. Once again, Ken delivers. Also kudos to Mike, the Finance Manager. Mike is really helpful and never being pushy throughout the whole process. I would definitely go back to this dealer for my next BMW. You guys rock!!! More

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Great Experience I purchased my first BMW for my wife yesterday and dealt with John Caruso. Although it was a busy Monday at BMW, John was able to find time in his hec I purchased my first BMW for my wife yesterday and dealt with John Caruso. Although it was a busy Monday at BMW, John was able to find time in his hectic schedule to explain the BMW experience; test drive a car;and make a purchase all in a matter of a few hours. I drove off the lot with my wife's new car and all paperwork was handled with no issues. John did a great job explaining all the benefits of owning a BMW and their BMW Genius was fantastic. We've owned many luxury cars but this by far is a solid car and BMW of Westlake is a fantastic facility with great inventory and a high energy staff. Give John a call if in the market for a fantastic car! More

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Easy transition from one lease to another! John Caruso was a very good salesman. He assured us that a defect on the car, found prior to taking ownership of the vehicle, would be taken care of i John Caruso was a very good salesman. He assured us that a defect on the car, found prior to taking ownership of the vehicle, would be taken care of in a timely fashion, without any cost to us. I was very grateful for not being subjected to a lengthy discussion taking care of the issue. He communicated well throughout the process. More

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Another great experience! Purchased our second BMW from this dealer and Scott Wright in particular, everyone was great to work with and we will surely look to return in the fut Purchased our second BMW from this dealer and Scott Wright in particular, everyone was great to work with and we will surely look to return in the future. More

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Excellent, customer focused dealership! BMW of Westlake is an exceptional dealer. From the introductory conversation through completion of our purchase, Scott, Bob, and Mike went out of thei BMW of Westlake is an exceptional dealer. From the introductory conversation through completion of our purchase, Scott, Bob, and Mike went out of their way to ensure our needs were met. More

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Awesome experience. My Client Advisor, Ken Delk, made my first BMW buying experience awesome. Ken is professional, knowledgeable, efficient, personable, and I could not b My Client Advisor, Ken Delk, made my first BMW buying experience awesome. Ken is professional, knowledgeable, efficient, personable, and I could not be happier with my BMW experience. No pressure sales just great guidance from Ken. Mike from finance was very helpful as well. I love my new X1. Thanks again Ken and MIke. Christine DeBow More

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Awesome experience This purchase is our first BMW. this is the best dealer I've ever been. Very nice environment. Friendly and experienced sales man. We had great time t This purchase is our first BMW. this is the best dealer I've ever been. Very nice environment. Friendly and experienced sales man. We had great time there. Very family friendly. We had two kids with us. Everybody around are nice to them, although the kids are noisy and messy. We purchased the car in just one visit. I recommend this dealership from my heart. Scott, Mike and Frank, you guys are awesome. More

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Upgrade They upgraded us from a 2013 BMW to a 2015 BMW for a great price! awesome service and everyone is super friendly and helpful.. Could not have asked fo They upgraded us from a 2013 BMW to a 2015 BMW for a great price! awesome service and everyone is super friendly and helpful.. Could not have asked for a better experience More

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