Mike Meah

**Extremely Disappointing Experience with Elgin Hyundai — Buyer Beware** My experience with Elgin Hyundai has been absolutely unacceptable and has cost me thousands of dollars. I purchased a 2015 Mercedes Buyer Beware** My experience with Elgin Hyundai has been absolutely unacceptable and has cost me thousands of dollars. I purchased a 2015 Mercedes-Benz GL 550 from this dealership on January 10, 2026. Within a very short time, the vehicle developed significant mechanical problems, including serious air suspension issues. Since purchasing the vehicle, I have spent approximately $8,000 on repairs and diagnostics, and the vehicle has continued to experience problems. I understand that the vehicle was sold as-is, but I never expected to find myself facing thousands of dollars in repairs so soon after purchasing it. The financial burden and frustration have been overwhelming, particularly when I still owe approximately $11,000 on the loan. I brought my concerns, repair invoices, and documentation to the dealership seeking a fair resolution. Rather than receiving the reimbursement or meaningful resolution I believe is warranted, I was directed toward trading in the vehicle. After everything I have already spent, being expected to absorb these losses and move on to another vehicle is incredibly frustrating. Buying a vehicle should not leave a customer feeling financially devastated and forced to fight for a fair outcome. My experience has seriously damaged my confidence in this dealership, and I would urge prospective buyers to do their homework, obtain an independent inspection, and carefully consider their options before purchasing a vehicle here. I would not recommend Elgin Hyundai based on my experience. I hope the dealership takes responsibility for addressing customer concerns and works toward a fair resolution rather than expecting customers to bear the entire burden of a disastrous purchase. More

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Stay away from anything owned by the Bob Loquercio Auto Group. Right after signing the paperwork in the office, the dealership brought my car around and I immediately noticed damage to one of the wheels Group. Right after signing the paperwork in the office, the dealership brought my car around and I immediately noticed damage to one of the wheels and the rim. I brought it to the manager’s attention, and they offered to send me a $400 check. The problem is that the vehicle has specialty aftermarket wheels worth over $600 each, plus the tire itself. Their offer didn’t come close to covering the actual cost, but I agreed just to get the xxxx out of there after being there for 6-8 hours already. Fast forward 40-45 days, and I still haven’t received the check. I’ve called multiple times and have been repeatedly told, “It’s in the mail.” And even changed the amount to 300 over the phone when I asked about it. I also still don’t have my license plates. I understand an Illinois-to-Wisconsin transaction can take longer than an in-state purchase, but this is a bit long winded. Looking back, there were issues throughout the entire buying process. We waited an unusually long time just to test drive the car. At one point I was told someone else had driven from another state to look at the same vehicle and there was a type of bidding war happening behind the scenes. Then, when it was finally time to test drive it, nobody on staff knew how to drive a manual transmission, so we had to be shuttled to a separate lot where the car was stored. The entire process took nearly two hours just to get to the car from first stepping foot through the dealership doors. The last time I called for an update, the person helping me was carrying on a conversation with someone else in the background, abruptly ended the call by saying they’d call me back, and never did. This place is a joke, idk how they’re a 4.4 but something must have changed in the past 6 months and not for the better. Ive bought a lot of cars in my years and this is hands down the worse dealership experience I’ve ever had. More

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I want to share my experience at Elgin Hyundai for anyone considering purchasing a vehicle there — and to save you some time, we ultimately left and went to Happy Hyundai in Libertyville, where we purchased considering purchasing a vehicle there — and to save you some time, we ultimately left and went to Happy Hyundai in Libertyville, where we purchased the exact same vehicle — newer — at a similar price, without the pressure or unprofessional behavior. Our visit actually started off great. Alfonso, our salesman, couldn’t have been more professional. He was courteous, patient, and genuinely helpful throughout the initial process. Unfortunately, the experience went downhill fast as soon as the GM, Mike, got involved. The actual price of the vehicle ended up being several thousand dollars more than what was advertised. When we questioned the discrepancy, the interaction became extremely uncomfortable. In my opinion, he was the rudest — and probably most sexist — sales professional I have ever dealt with. He made condescending comments, including stating that he’s a dealer and is supposed to make money off of customers. When my sister-in-law mentioned that his tactics felt like borderline pressure sales — as defined by the Attorney General — he sarcastically started calling her “State’s Attorney.” The situation escalated further when he got up, screaming and throwing a fit because we wouldn’t agree to the pressure sales tactics and mandatory dealer packages. His outburst made our two year old cry. I strongly recommend saving yourself the stress and going somewhere that values respect, transparency, and professionalism. More

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I had the “pleasure” of leasing a vehicle from Elgin Hyundai, and everything went well at first while I was working with the sales manager — he was professional and handled everything correctly. But wh Hyundai, and everything went well at first while I was working with the sales manager — he was professional and handled everything correctly. But when it came time to finalize documents with the general manager, things took a turn. He made a major mistake in the paperwork by listing the color of the car as black instead of white. Because of this, I’ve been pulled over by police several times since my license plate is registered to a black vehicle — while my car is clearly white. I went back to Elgin Hyundai to resolve the issue and submitted a written complaint, but the general manager, Ismail Meah , refused to accept it, offered no help whatsoever. He walked away while I was still trying to talk to him — completely ignoring me. Ismail Meah (General manager ) clearly needs training in basic customer communication. You don’t get to be rude to customers — especially when the issue is your dealership’s fault. This kind of treatment is unacceptable, and I strongly hope Hyundai corporate reviews how their managers handle customer concerns. More

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I bought my 2025 Tucson Hybrid and absolutely LOVE it. Got a fair price and a great pricing on my trade in. This is my 3rd Hyundai that I have purchased here. Got a fair price and a great pricing on my trade in. This is my 3rd Hyundai that I have purchased here. More

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BUYER BEWARE! Do not purchase your car at this dealership. There are lots of other places to buy. These people will rip you off. I purchased a Certified Pre Owned Do not purchase your car at this dealership. There are lots of other places to buy. These people will rip you off. I purchased a Certified Pre Owned car from Elgin Hyundai. Within 2 weeks I noticed issues with my tires. I had to get them replaced and the mechanic told me that some parts of my tires measured at 2 instead of 5 like they claimed, which is considered unsafe to drive. When I reached out to the dealership, manager Mike Meah completed blew me off and tried to tell me there was nothing wrong with the tires and I must have caused them to become so worn in such a short amount of time. Save yourself the time and anguish dealing with these people and their inflated prices. They also tried to tack on a charge for the CPO certification above the listed online price, so watch out for that too. More

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This past Saturday, I purchased a car from Elgin Hyundai and I never had such a great car buying experience. Michael Meah and Sebastian Garcia put me at ease during the entire process. I cannot be any happi and I never had such a great car buying experience. Michael Meah and Sebastian Garcia put me at ease during the entire process. I cannot be any happier with my Hyundai Tucson. Thank you, gentlemen for treating me like a princess! More

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I have bought several new cars here all the sales people are great service dept is fantastic! are great service dept is fantastic! More

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I would also like to note in addition to my previous review they like to respond here saying to reach out but it's all for appearances as when you do respond to them they have absolutely zero follow up. review they like to respond here saying to reach out but it's all for appearances as when you do respond to them they have absolutely zero follow up. More

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The buying experience was probably the best we’ve ever had. They were transparent, helpful and patient and we couldn’t be happier with our purchase. The staff there is knowledgeable, polite and receptive. had. They were transparent, helpful and patient and we couldn’t be happier with our purchase. The staff there is knowledgeable, polite and receptive. If you’re in the market, don’t hesitate. More

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