Mike McNally

They promised to let me know when the car is ready. they called and said it is al-ready. Sold. That was the extent of our conversation. they called and said it is al-ready. Sold. That was the extent of our conversation. More

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Very happy with your service department and your salesman Mike McNally, Andrew Richards. I only wished your car wash was working on my day of service. It did not work for the lady in front of me that was in Mike McNally, Andrew Richards. I only wished your car wash was working on my day of service. It did not work for the lady in front of me that was in the wash bay either. Service was exceptional. 10 stars ! More

by Terry Anne Verified Customer Verified Customer

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The sales agent was kind and thorough. The finance manager was rude, condescending and pushy. I purchased a used car but was told it was gone through thoroughly. I should have spent more time and manager was rude, condescending and pushy. I purchased a used car but was told it was gone through thoroughly. I should have spent more time and not trusting. This is not the kind of dealership you trust. I would do business with the salesperson again. I would not purchase from the finance guy due to the way he treats people or the dealership based on my limited experience I do like my car! More

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I had been looking for a used Toyota Tundra for quite awhile when I seen one online at Gates Toyota that interested me. The last two vehicles I purchased were at Gates Toyota and have been nothing but ph awhile when I seen one online at Gates Toyota that interested me. The last two vehicles I purchased were at Gates Toyota and have been nothing but phenomenal. I appreciated the way I was treated the last two times and I felt confident if it was on their used car lot it was worth the drive to check it out. I just want to give a shout out and thanks to Delia the internet specialist and Mike McNally who took care of me through the process of purchasing the truck and Jason in the finance department. Thank you. More

by GPBUCKMAN2003 Verified Customer Verified Customer

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We found our desired Vehicle on Gates website and was able to handle the entire transaction over the phone. The pricing was fair for a vehicle that was extremely hard to find. The sales team communicated able to handle the entire transaction over the phone. The pricing was fair for a vehicle that was extremely hard to find. The sales team communicated effectively and after traveling four hours from KY to IN I was thrilled with the deal and the people at Gates. More

by clangan Verified Customer Verified Customer

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Great! I have only one thing to say. I hope you keep up such a great job. Doing things to the car with ecspertise. Kind personal care. Enjoy! Bringing my car to you to be serviced. Maybe only thing better such a great job. Doing things to the car with ecspertise. Kind personal care. Enjoy! Bringing my car to you to be serviced. Maybe only thing better would be to serve ham n cheese sandwich n a pepsi while i wait. Th-u for being there making my life much more pleasnt. Thanks!!! More

by JIMHORVATH1955 Verified Customer Verified Customer

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Mike and Trent were excellent to work with. Mike found the vehicle I wanted! They were able to give us what we wanted for our trade in the vehicle I wanted! They were able to give us what we wanted for our trade in More

by TINACARPENTER1115 Verified Customer Verified Customer

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Gates has always been a great buying experience for our family. Knowledgeable and friendly staff are always at the ready. We have purchased 5 vehicles from them in the last 10 years. Our next one will b family. Knowledgeable and friendly staff are always at the ready. We have purchased 5 vehicles from them in the last 10 years. Our next one will be from there as well. Kudos to a 1st class business. More

by BRENNEMAD Verified Customer Verified Customer

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Mike Mcnally is a absolute superstar. If you need to buy a new or used vehicle, I would highly recommend him and his superb expertise! a new or used vehicle, I would highly recommend him and his superb expertise! More

by JDWESTAFER Verified Customer Verified Customer

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Knowledgeable sales and very efficient I put 4 stars instead of 5 because of poor masking by the staff. I dropped a folder off following my purchase and the receptionist wasn't wearing her I put 4 stars instead of 5 because of poor masking by the staff. I dropped a folder off following my purchase and the receptionist wasn't wearing her mask. I asked her to put it on before I approached and she claimed she couldn't hear me (there IS oppressive music playing all the time) and motioned me to come closer. No way! I placed the folder on the far edge of the counter and cleared out. I made special arrangements to meet with a salesperson who would observe masking requirements before the purchase and he was nice about it. But, frankly, I shouldn't have to go the extra mile to get workers to do the right thing. There were salespeople all over the property, inside and out without masks. I have a long history of good purchases and excellent service experiences. Otherwise, I would drop the business like a hot potato. More

by ZMUNN Verified Customer Verified Customer

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