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Mike "MJ" Juarez
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Mike "MJ" Juarez
Customer Experience Manager
South Bay Hyundai
20433 Hawthorne Blvd
Torrance, CA 90503
126 Reviews
I have been a Hyundai representative for 17 years and have worked in the greater Los Angeles area since 2007. I love my job, because I feel that I contribute to changing the lives of families for the better, by helping them get into the right vehicle that suits their wants and needs. By providing a world class experience, I hope I am able to earn the opportunity to help you and your family do the same.
Read moreDealership Experience
14 yrs
Industry Experience
17 yrs, 11 mos
Specialties & Trainings
Genesis Certified
Hyundai Certified
126 Reviews
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126 Reviews of Mike "MJ" Juarez
January 02, 2025
Service was quick and thorough. The service advisor kept me informed and up to date. I was called twice a day with updates and called after I picked up to check on the quality of se The service advisor kept me informed and up to date. I was called twice a day with updates and called after I picked up to check on the quality of service provided. More
by BEN@MARTINCHEVROLET.COM
Verified CustomerOther Employees Tagged: Jack Kim, Calvin Jeong, Richard Andersen, Tracy Bracken, Tracy Ferrara, Alex Ruiz
December 21, 2024
My experience with Hyundai has been exemplary. The purchasing of my new Tucson was as stress free as possible! Every person whose path I have crossed has been kind, professional and extremely hel The purchasing of my new Tucson was as stress free as possible! Every person whose path I have crossed has been kind, professional and extremely helpful. Even after I signed on the dotted line, I have been patiently instructed on how to use the bells and whistles that are new and challenging for me … and we are not done yet! More
by mrstonio
Other Employees Tagged: Richard Andersen, Juan Santoro, Justin Rodriguez
December 05, 2024
Raymond Padilla is very smart and very kind probably the best sales representative I have ever encountered at a dealership my whole experience was not what I had expected but turned out to be a pleasure kud best sales representative I have ever encountered at a dealership my whole experience was not what I had expected but turned out to be a pleasure kudos to him thanks again for first class treatment Ray all the best in the future for you sincerely ,Ken Brooks More
by kennyebrooks
Other Employees Tagged: Raymond Padilla
November 28, 2024
Ryan was amazing, helped me every step of the way, even on his day off. Very helpful and friendly. Anthony was also amazing the day I picked up my vehicle. Knowledgeable and happy to answer my questions. E on his day off. Very helpful and friendly. Anthony was also amazing the day I picked up my vehicle. Knowledgeable and happy to answer my questions. Everyone at the dealership was fun and congratulated me on my new car purchase. I felt very welcomed and the service was great. Would definitely recommend South Bay Hyundai! More
by Findmarieyamamoto
Other Employees Tagged: Steven Suh, Richard Andersen, Ryan Matsumoto, Anthony Macias, Juan Santoro
November 20, 2024
Great dealership who focuses on customer experience and follows up with each customer to ensure the experience is positive. follows up with each customer to ensure the experience is positive. More
by eric.nilson
Other Employees Tagged: Jack Kim, Calvin Jeong, Ryan Matsumoto, Juan Santoro, Justin Rodriguez, Alex Ruiz
November 04, 2024
Everyone here was so incredibly helpful and kind, while also being so knowledgeable. I feel good about our purchase and know the dealership will stand behind the product. also being so knowledgeable. I feel good about our purchase and know the dealership will stand behind the product. More
by mjm
Other Employees Tagged: Chris Axume
November 01, 2024
Oscar and the team were phenomenal! It was the best car buying experience I’ve had. He was able to help me narrow down my search, provide a great price, and purchase a vehicle all withi It was the best car buying experience I’ve had. He was able to help me narrow down my search, provide a great price, and purchase a vehicle all within a matter of a couple of hours. He even went above and beyond to make sure that I have the vehicle at my house the same day. Exceptional customer service. More
by Amandabunn
Other Employees Tagged: Oscar Garcia
October 30, 2024
I visited the location two times, once in July to test drive and a second time to purchase. Both times service was great drive and a second time to purchase. Both times service was great More
by alexsedlak
Other Employees Tagged: Gerry Soto
October 23, 2024
Ryan was so helpful and I got really good service. I am very satisfied and this is my third time leasing car from Southbay Hyundai I am very satisfied and this is my third time leasing car from Southbay Hyundai More
by eby
Other Employees Tagged: Jack Kim, Calvin Jeong, Richard Andersen, Ryan Ortiz, Jeff Mitchell , Jim Hindi
October 16, 2024
MJ and Jerry were fantastic to work with and I am very glad I purchased from South Bay Hyundai. I handled most of my communication with MJ by phone before arriving at the dealership. Jerry was professio glad I purchased from South Bay Hyundai. I handled most of my communication with MJ by phone before arriving at the dealership. Jerry was professional and efficient in finishing up my purchase process without any unwanted pressure. Jim in finance was very fast, friendly and helpful. Overall a great experience. Thank you! More
by collinsharrell
Other Employees Tagged: Steven Suh, Gerry Soto , Hindi, Jim
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