Mike Henry | Page 55

Tucson Subaru and Mike Henry were amazing This sales experience was exceptional and refreshing compared to the cliché sales experiences elsewhere. From the start Mike Henry was very profession This sales experience was exceptional and refreshing compared to the cliché sales experiences elsewhere. From the start Mike Henry was very professional and knowledgeable about Subaru's with absolutely no sales pressure. Even when I told him I didn't know if they were for me, he was pleasant and you got the feeling that he was not just the salesman you wish for but also a genuinely good person. After answering a ton of questions and some of them probably silly I went for a drive and was dually impressed by the feel, handling and quality of the Crosstrek I tried. We checked out the dealership while we (My wife and I ) were there and everyone was friendly and professional especially in the service department and we didn't even own one yet. We also talked to random customers in the service department that were waiting and they had nothing but good things to say. I came back still another time for a second look and some more questions and pricing of different trim levels and options and now was considering buying, but still no pressure or sleazy sales tactics that I have received elsewhere. Mike Henry told me Subaru's sell them self and they do but the help of a outstanding salesman is still appreciated. So now I own a 2019 Crosstrek with the exact options I wanted and I got a good price and a refreshing sales experience from all involved including the sales Manager who didn't show up to close the deal but just to make sure we were happy. I talked to my friend who also had bought a car at Tucson Subaru and although he had a different salesman also had the same great experience. I used to work in dealerships many years ago and this dealership does it the way it should be done. Thank you for a exceptional and refreshing sales experience. I love my new car more each time I drive it, and getting better than advertised MPG and not even broken in. I would highly recommend Mike and this dealership. More

Report | Print

Stellar Service The immediacy of the Service Department in tending to any/all needs when driving up was simply specatacular. The assessment and estimate were detaile The immediacy of the Service Department in tending to any/all needs when driving up was simply specatacular. The assessment and estimate were detailed and thorough. The vehicle was ready when promised. Check out process was smooth. The improvements in all aspects of the Service Dept versus 6 months ago are astounding. Bravisimo!! More

Report | Print

Fabulous Experience Mike Henry and everyone at Tucson Subaru went above and beyond to ensure us an optimal buying experience. Mike was patient, knowledge, and profession Mike Henry and everyone at Tucson Subaru went above and beyond to ensure us an optimal buying experience. Mike was patient, knowledge, and professional. I would definitely recommend Mike and Tucson Subaru. More

Report | Print

Best purchasing experience we have had in decades Mike Henry assisted us and was extremely knowledgeable and willingly worked with us in our trade in and vehicle choice. He did an excellent job in exp Mike Henry assisted us and was extremely knowledgeable and willingly worked with us in our trade in and vehicle choice. He did an excellent job in explaining the features of our new Subaru Ascent before we drove o off the lot, had us meet the service department and parts department for any of our upcoming needs. We would highly recommend him to any of our friends looking to purchase a Subsru. More

Report | Print

Low-Pressure, Fair Experience Our experience with this dealership was very pleasant. There were no high pressure tactics and our salesman, Mike, was accommodating and patient. We Our experience with this dealership was very pleasant. There were no high pressure tactics and our salesman, Mike, was accommodating and patient. We were in the market for used vehicles and each of the ones we looked at was already listed under the recommended price on Kelley Blue Book. We definitely recommend this team, and specifically Mike, to anyone looking for a vehicle. More

Report | Print

Excellent Experience buying my first Subaru It took my fiance a week to convince me to go to the dealership to just look at purchasing a new vehicle. I had been looking at purchasing a new vehic It took my fiance a week to convince me to go to the dealership to just look at purchasing a new vehicle. I had been looking at purchasing a new vehicle for almost 6 months with my personal car slowly veering towards un-drivable. With a lot of hesitation and frustration, we made our way to the Subaru lot with a specific car and year in mind. Mike was absolutely wonderful to work with. He was genuine, receptive to questions, and was very open/honest. We were able to get in there and leave without any complications and had a wonderful experience. More

Report | Print

Great dealership I give 5 star to the dealership and the people there because they were patient and informative and listened to our questions. They made us feel very w I give 5 star to the dealership and the people there because they were patient and informative and listened to our questions. They made us feel very welcome. More

Report | Print

Great dealership! Tucson Subaru is a dealership that provides great service. Answered all my questions and ensured I was comfortable with my purchase. Fair pricing - Tucson Subaru is a dealership that provides great service. Answered all my questions and ensured I was comfortable with my purchase. Fair pricing - no haggling. Very efficient. Highly recommend. Mike Henry was the best. More

Report | Print

How All Car Dealerships Should be Maybe it's because this was my first Subaru purchase, but I had no idea that buying a new vehicle could be such a pleasant experience. From the mo Maybe it's because this was my first Subaru purchase, but I had no idea that buying a new vehicle could be such a pleasant experience. From the moment that sales rep Mike Henry first greeted me on the dealership lot, I got the feeling that things are done differently at Tucson Subaru. Mike was full of information about every aspect of the car, including features that I wasn't aware of even from my extensive research beforehand. I did the test drive, and then left and went elsewhere to test-drive Honda CR-Vs and Toyota RAV-4s. Then, I knew I needed to go back to Tucson Subaru. I probably would've been happy with any of those other SUVs, but more than any other single factor, it was probably Mike's knowledge, professionalism, and low-key sales approach that brought me back to Tucson Subaru. Even the price-negotiation process wasn't the adversarial ordeal that we've all endured at other dealerships: there was none of the long, drawn-out waits as a salesperson disappeared for an eternity, and none of that endless back-and-forth with a "sales manager" or "closer" in a battle of wills, as all other car retailers subject us to. Did I make an absolute killing on the price of my Forester? No, but I nonetheless got a very good deal, I think, and it wasn't the root canal type of experience that I've gone through elsewhere. Closing out the purchase with Louie Ascencio in the Finance department was also a surprising exception to the norm: I didn't get the hard-sell on how my life would be ruined if I didn't buy the extended warranty or some other profit-generating add-on. Louie was cordial, polite, and quick: in no time, the purchase was wrapped up. But before leaving the dealership, Mike walked me around to every department and introduced me to key people, such as service managers and advisors. And then, after the sales was closed, the manager stopped by to get my thoughts on my experience there, asking me what they did right, and what they didn't. You don't get that at most car stores. If you want to spare yourself some grief and frustration (and an entire Saturday or two), make sure you go to Tucson Subaru before bothering with any of the other dealerships. More

Report | Print

Very courteous and professional...honest Mike Henry was very friendly and courteous to us when we arrived. No pressure. He answered all our questions in a very satisfactory manner. He alwa Mike Henry was very friendly and courteous to us when we arrived. No pressure. He answered all our questions in a very satisfactory manner. He always made sure we understood everything and we were comfortable. As the deal progressed we met Loren Henry, and the treatment we received was just as good as Mike's. Loren was very enthusiastic and friendly and honest. Ms. Duran, just like the others, was very friendly and accommodating. She was very thorough and professional. We never felt overwhelmed by anything. More

Report | Print