Mike Henry | Page 56

Great dealership I give 5 star to the dealership and the people there because they were patient and informative and listened to our questions. They made us feel very w I give 5 star to the dealership and the people there because they were patient and informative and listened to our questions. They made us feel very welcome. More

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Great dealership! Tucson Subaru is a dealership that provides great service. Answered all my questions and ensured I was comfortable with my purchase. Fair pricing - Tucson Subaru is a dealership that provides great service. Answered all my questions and ensured I was comfortable with my purchase. Fair pricing - no haggling. Very efficient. Highly recommend. Mike Henry was the best. More

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How All Car Dealerships Should be Maybe it's because this was my first Subaru purchase, but I had no idea that buying a new vehicle could be such a pleasant experience. From the mo Maybe it's because this was my first Subaru purchase, but I had no idea that buying a new vehicle could be such a pleasant experience. From the moment that sales rep Mike Henry first greeted me on the dealership lot, I got the feeling that things are done differently at Tucson Subaru. Mike was full of information about every aspect of the car, including features that I wasn't aware of even from my extensive research beforehand. I did the test drive, and then left and went elsewhere to test-drive Honda CR-Vs and Toyota RAV-4s. Then, I knew I needed to go back to Tucson Subaru. I probably would've been happy with any of those other SUVs, but more than any other single factor, it was probably Mike's knowledge, professionalism, and low-key sales approach that brought me back to Tucson Subaru. Even the price-negotiation process wasn't the adversarial ordeal that we've all endured at other dealerships: there was none of the long, drawn-out waits as a salesperson disappeared for an eternity, and none of that endless back-and-forth with a "sales manager" or "closer" in a battle of wills, as all other car retailers subject us to. Did I make an absolute killing on the price of my Forester? No, but I nonetheless got a very good deal, I think, and it wasn't the root canal type of experience that I've gone through elsewhere. Closing out the purchase with Louie Ascencio in the Finance department was also a surprising exception to the norm: I didn't get the hard-sell on how my life would be ruined if I didn't buy the extended warranty or some other profit-generating add-on. Louie was cordial, polite, and quick: in no time, the purchase was wrapped up. But before leaving the dealership, Mike walked me around to every department and introduced me to key people, such as service managers and advisors. And then, after the sales was closed, the manager stopped by to get my thoughts on my experience there, asking me what they did right, and what they didn't. You don't get that at most car stores. If you want to spare yourself some grief and frustration (and an entire Saturday or two), make sure you go to Tucson Subaru before bothering with any of the other dealerships. More

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Very courteous and professional...honest Mike Henry was very friendly and courteous to us when we arrived. No pressure. He answered all our questions in a very satisfactory manner. He alwa Mike Henry was very friendly and courteous to us when we arrived. No pressure. He answered all our questions in a very satisfactory manner. He always made sure we understood everything and we were comfortable. As the deal progressed we met Loren Henry, and the treatment we received was just as good as Mike's. Loren was very enthusiastic and friendly and honest. Ms. Duran, just like the others, was very friendly and accommodating. She was very thorough and professional. We never felt overwhelmed by anything. More

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Courteous, knowledgeable, patient Mike Henry at Tucson Subaru was great. He never once felt like a salesperson. He felt more like a car enthusiast that was excited to show you his ca Mike Henry at Tucson Subaru was great. He never once felt like a salesperson. He felt more like a car enthusiast that was excited to show you his cars. He was knowledgeable and patient. Mike easily spent 5 hours between 2 visits with me. We looked at 4 cars and test drove 2 of them. Not once did Mike pressure me into making a decision, nor did he ever make me feel like I was wasting his time. I will be recommending him and Tucson Subaru to anybody looking for a new car. More

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Great experience! From initial contact thru driving off in our new Forester, This was a great experience! Kudos to Mike Henry for answering every question and facilita From initial contact thru driving off in our new Forester, This was a great experience! Kudos to Mike Henry for answering every question and facilitating our purchase with zero pressure. We never felt we were being “sold”... and everyone along the way took all the time we needed; it was truly at “our pace.” More

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Easy to see why it came so highly recommended I had been told great things about this dealership from many different friends, and I quickly found they were right. It's a beautiful facility filled I had been told great things about this dealership from many different friends, and I quickly found they were right. It's a beautiful facility filled with friendly people, which is a great atmosphere to be in when going through the process of purchasing a new car. Mike Henry was there to work with us during every visit, and his calm and sincere demeanor allowed us to feel comfortable and secure with every step along the way. We will happily be coming back for servicing of our new car, and if we ever are in the market for a Subaru once again. More

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Great Everything worked out seamlessly. We are very happy with the quality of service and the sales and finance staff treated us with respect. Despite bein Everything worked out seamlessly. We are very happy with the quality of service and the sales and finance staff treated us with respect. Despite being very busy they worked hard to see us as fast as possible. More

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Forester Trade-IN Mike and Louie were great helping me trade in my 2017 Forester for my new 2019 Forester. They answered all my questions and were friendly the entire p Mike and Louie were great helping me trade in my 2017 Forester for my new 2019 Forester. They answered all my questions and were friendly the entire process. Thanks! More

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New car purchase The sales person was knowledgeable and personable. We were treated with respect and patience as we were introduced to different models and test drove The sales person was knowledgeable and personable. We were treated with respect and patience as we were introduced to different models and test drove two vehicles. The next day we purchased our new car and we’re assisted by another friendly, competent person in finalizing the purchase. More

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