Mike Dellas
Mike Dellas at Biggers Chevrolet

Mike Dellas

Service Manager

Biggers Chevrolet

1385 East Chicago Street
Elgin, IL 60120

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4.6
13 Reviews
4.6

13 Reviews

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13 Reviews of Mike Dellas

March 10, 2026

Dealership Rating
Employee Rating

Entire staff was provided top tier service and got me in and out as promise More

by dellas63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 11, 2026

Biggers Chevrolet responded

We’re glad to hear that our team provided top-tier service and that everything was completed as promised while getting you in and out quickly. Delivering efficient and reliable service is exactly what we strive for at Biggers Chevrolet. We truly appreciate you recognizing so many members of our team, including Roger, Mike D., Mike M., Brian, Yari, Rebecca, Jill, and Dan. It takes a strong team effort to create experiences like the one you described, and we’ll be sure to share your kind feedback with them. Thank you for choosing Biggers Chevrolet. We look forward to assisting you again at your next visit! 🚗🔧

February 28, 2026

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Employee Rating

Once again I had a great experience at Biggers bigger’s Chevy… my oil change was quick and as always at this place, was done professionally from the start to finish! More

by CSMENGLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 09, 2026

Biggers Chevrolet responded

We’re glad to hear that your oil change was quick and professionally handled from start to finish. Providing efficient, high-quality service every time you visit is exactly what we strive for at Biggers Chevrolet. We truly appreciate you recognizing so many members of our team, including Jim, Roger, Mike, Brian, Yari, Rich, Rebecca, Jill, and Russell. It takes a great team to deliver the level of service our customers expect, and we’ll be sure to share your kind feedback with them. Thanks again for choosing Biggers Chevrolet. We look forward to taking care of you and your vehicle on your next visit! 🚗🔧

February 25, 2026

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Excellent service, extremely friendly, probably the most knowledgeable dealership I have been to in the last 15 years. And very fair pricing. I always feel like they have my best interest. More

by brianjarosch
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Mar 09, 2026

Biggers Chevrolet responded

Hi Brian, thank you for the incredible review! ⭐ We’re honored to hear that you consider Biggers Chevrolet one of the most knowledgeable dealerships you’ve visited in the last 15 years. Providing friendly, honest service and fair pricing while always keeping our customers’ best interests in mind is exactly what we strive for every day. We also appreciate you recognizing so many members of our team, including Jim, Roger, Mike D., Mike M., Brian, Yari, Rich, Jill, Russell, and Dan. It truly takes a dedicated group working together to deliver the kind of experience you described, and we’ll be sure to share your kind feedback with them. Thank you for trusting Biggers Chevrolet with your vehicle. We truly appreciate your support and look forward to seeing you again at your next visit! 🚗🔧

January 24, 2026

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Employee Rating

The stress from Gm, biggers and wickstrom is beyond words. Ghosted by the service department for over a month. Missed my trip to see my sick mother over Christmas break. Being told to find my car in th More

by CZYKOALA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Yari Arredondo, Jill Hogue , Dan

Jan 27, 2026

Biggers Chevrolet responded

Thank you for sharing your experience, and we’re truly sorry for the distress this situation has caused. Please give our Service Director, Roger, a call at your earliest convenience so we can fully understand what happened and work toward making things right. Your loyalty to Chevy since 1985 means a lot, and we’d appreciate the chance to speak with you directly.

Jan 27, 2026

Biggers Chevrolet responded

I just left you a voicemail, please feel free to reach out to me at your earliest convenience at the store 847-742-9000 or my direct line 847-322-1609 Roger Gutierrez Fixed Operations Director

Jan 27, 2026

CZYKOALA responded

6303636219. How am i supposed to contact you without your phone number.

January 07, 2026

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Employee Rating

Fast service and very friendly. Every thing was done very professionally and everyone was super friendly More

by karyndellas
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Recommend Dealer
Yes

Other Employees Tagged: Brian Pena

Jan 08, 2026

Biggers Chevrolet responded

Thank you so much, Karyn, for the kind words and for choosing Biggers Chevy for your service needs! We're thrilled to hear that your visit was fast, friendly, and handled with professionalism from start to finish. We'll be sure to pass along your appreciation to Brian Pena and the rest of our service team. We truly value your trust in us and look forward to serving you again in the future.

December 28, 2025

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Top notch service and sales team. JOE V, Russell Shores and Coke Lafollette did and outstanding job. Great experience More

by dellas63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 29, 2025

Biggers Chevrolet responded

Thank you so much for the fantastic review, dellas63! We're thrilled to hear that you had a great experience with our team. Joe V, Russell Shores, and Coke Lafollette — along with the rest of our crew — truly appreciate the shoutout. We're proud to have such a dedicated group providing top-notch service and making every visit a positive one. Thanks again for choosing Biggers Chevy — we look forward to welcoming you back! #BiggersChevy #CustomerAppreciation #TopNotchTeam

December 22, 2025

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Employee Rating

This time the service writer actually did what I asked In and out in a hour on a Friday that’s saying something.most of the time they are to busy to really pay attention to what I’m saying when I brin More

by RICHARD.SEDLIN
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Dec 30, 2025

Biggers Chevrolet responded

Thank you for your honest feedback, Richard. We're glad to hear that this visit met your expectations and that the team was able to get you in and out in under an hour — especially on a busy Friday! We appreciate you recognizing the improvement, and we’ll continue working to ensure every visit receives the attention it deserves. Thanks again for choosing Biggers Chevy! #BiggersChevy #CustomerFeedback #StrivingForExcellence

December 07, 2025

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I came in for oil change & tire rotation without an appointment. They fit me in and I was out in under 2 hours. More

by MARK_OLESEN
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Major Mitchell, Mike Matthews, Brian Pena , Eddie Iniguez

Dec 08, 2025

Biggers Chevrolet responded

Hi Mark, Thank you so much for taking the time to share your experience! We are glad to hear that our service team was able to get you in for your oil change and tire rotation without an appointment and have you back on the road in under two hours. We' will be sure to pass along your appreciation to Major Mitchell, Mike Dellas, Mike Matthews, Eddie Iniguez, and Brian Pena. They take pride in providing efficient, quality service with transparency, and it means a lot to know that came through during your visit. We look forward to seeing you again at Biggers Chevy. Thanks again for choosing us! Warm regards, The Biggers Chevrolet Team

November 30, 2025

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Great service. No haggling. In and out with a new truck in under an hour. More

by randyholloway31
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Matthews, Brian Pena , Eddie Iniguez

Dec 01, 2025

Biggers Chevrolet responded

Thank you, Randy! We' are thrilled to hear that your experience was smooth, straightforward, and efficient. No haggling, just great service and that’s exactly what we strive for! We will be sure to pass along your kind words to Mike Dellas, Mike Matthews, and the rest of the team who helped make it happen. Enjoy your truck, and thank you again for choosing Biggers Chevy.

November 16, 2025

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Employee Rating

Customer service is awesome. A great team of professionals. I bought my car there and will continue to. More

by TODDMESCALL
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Mike Matthews, Brian Pena , Eddie Iniguez

Nov 28, 2025

Biggers Chevrolet responded

Thank you so much for the kind words! We're thrilled to hear that you've had such a positive experience with our team. Providing awesome customer service is something we truly take pride in, and we’re grateful for your continued trust — from your car purchase to your service visits. We’ll be sure to pass along your compliments to Mike Dellas, Mike Matthews, Eddie Iniguez, and Brian Pena. You're always welcome here at Biggers Chevy, and we look forward to serving you for many miles to come! With appreciation, The Biggers Chevy Team

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