Mika Rose
Mika Rose at Rallye BMW
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Mika Rose

Client Advisor

Rallye BMW

1 Brush Hollow Rd
Westbury, NY 11590

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4.7
72 Reviews

Dealership Experience

5 yrs, 9 mos

Industry Experience

13 yrs, 6 mos

Languages Spoken

English English

4.7

72 Reviews

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72 Reviews of Mika Rose

October 20, 2024

Dealership Rating
Employee Rating

Great service Great cars! Recommend them highly for personal service, attention to detail and a great selection of cars. They aim to please! More

by CESTACON
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sharonda James

Oct 22, 2024

Rallye BMW responded

Thank you for the fantastic feedback! We're delighted to hear that our team at Rallye BMW provided excellent service and a great selection of cars. We appreciate your recommendation and look forward to serving you again in the future!

September 04, 2024

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Employee Rating

Frank Trotta is a diamond in the rough. He was wonderful to work with. Rallye BMW is the best! If you want exceptional customer service, go to Rallye. More

by Basit Karim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 05, 2024

Rallye BMW responded

Basit, we're delighted to hear Frank provided exceptional service and that you had a great experience at Rallye BMW. Thanks for the fantastic review!

July 13, 2024

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Employee Rating

Salesperson tells me about a "deal" at last possible minute, literally in the evening after I had already gotten a certified check; seems disingenuous really. I filled out their "Title Instructions" for More

by waynefong2010
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Daniel Turin

Jul 17, 2024

Rallye BMW responded

Wayne, I'm sorry to hear about your disappointing experience. We strive for transparency and it's clear we fell short here. I'd like to help resolve this issue; please reach out when you can. Thank you, Danielle Dewling - General Sales Manager - 516-833-4850

June 25, 2024

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Very pleasant and professional shopping experience. Mika was very knowledgeable about the product and wasn’t overbearing or high pressure salesperson . The dealership worked with me to get a good , com More

by Twinsister0517
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Hasan Barakat, Bobby Channan

Jun 25, 2024

Rallye BMW responded

Thank you for sharing your positive experience with Mika and the team at Rallye BMW! We're glad to hear that everything went smoothly and that you got a great deal on your BMW IX. Looking forward to assisting you again in the future!

June 10, 2024

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Everyone was very professional and helpful. Definitely a wonderful experience. Made the whole process very easy More

by JPLANK55
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Victoria Sarocco, Carlos Nieto

Jun 10, 2024

Rallye BMW responded

Thank you for sharing your experience! We're delighted to hear that our team at Rallye BMW made the process easy and enjoyable. Safe travels in your new vehicle!

June 10, 2024

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We were very happy with Riley when we had a problem with our new car the service department handled it in a very professional manner More

by lorrainebernstein
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Christopher Blanco, Adam Romano, Victoria Sarocco , Carole Clark Muniz

Jun 11, 2024

Rallye BMW responded

Lorraine, we're glad to hear Riley and our service team at Rallye BMW took care of your issue professionally. Thanks for sharing!

May 16, 2024

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Employee Rating

It was an amazing service, from the first interaction to pick up the car. Mika was incredibly helpful, great negotiator, and very responsive when I needed her. I’d definitively do business with then again! More

by RENATOC
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Victoria Sarocco, Carlos Nieto

May 16, 2024

Rallye BMW responded

Renato, we're delighted to know Mika and our team at Rallye BMW provided you with an amazing service. We look forward to assisting you again in the future!

May 11, 2024

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Overall good experience . Had no issues with service. Would go back to rally BMW for next car More

by akaneedles
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sharonda James

May 13, 2024

Rallye BMW responded

Your kind review warms our hearts! Thank you from the Rallye BMW Team. We look forward to assisting you with your next car purchase!

May 05, 2024

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Employee Rating

Cris is like a sleazy auto dealer. Super rude, someone who has never learnt nothing about customer service. I had taken my car for the check engine light that appeared on my dash. I More

by tanjorenyc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 06, 2024

Rallye BMW responded

I'm really sorry to read about your experience. It's not the kind of service we aim for and it sounds like we missed the mark here. I'd appreciate a chance to discuss this with you directly so that we can understand what happened better and work towards resolving any issues left over from this incident. Please feel free to reach out at your earliest convenience - thank you, Chris Blanco - Service Manager - 516-833-4862

April 12, 2024

Dealership Rating
Employee Rating

Mika Rose was a good Sales Rep. There could be better communication to the buyer concerning the long process in receiving the automobile and even more communication to explain the e More

by RPDILLEHAY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bobby Channan

Apr 13, 2024

Rallye BMW responded

We appreciate your feedback and understand where you're coming from. We're working on improving our communication to ensure a smoother experience for all customers at Rallye BMW in the future. Thanks for bringing it to our attention - please let us know if we can further assist you! Danielle Dewling - General Sales Manager - 516-833-4850

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