Mika Rose | Page 2

Very pleasant and professional shopping experience. Mika was very knowledgeable about the product and wasn’t overbearing or high pressure salesperson . The dealership worked with me to get a good , com Mika was very knowledgeable about the product and wasn’t overbearing or high pressure salesperson . The dealership worked with me to get a good , competitive price for my IX. Will definitely work with Rallye and Mika again on my next BMW. More

by Twinsister0517 Verified Customer Verified Customer

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We were very happy with Riley when we had a problem with our new car the service department handled it in a very professional manner our new car the service department handled it in a very professional manner More

by lorrainebernstein Verified Customer Verified Customer

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Everyone was very professional and helpful. Definitely a wonderful experience. Made the whole process very easy Definitely a wonderful experience. Made the whole process very easy More

by JPLANK55 Verified Customer Verified Customer

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It was an amazing service, from the first interaction to pick up the car. Mika was incredibly helpful, great negotiator, and very responsive when I needed her. I’d definitively do business with then again! pick up the car. Mika was incredibly helpful, great negotiator, and very responsive when I needed her. I’d definitively do business with then again! More

by RENATOC Verified Customer Verified Customer

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Overall good experience . Had no issues with service. Would go back to rally BMW for next car Had no issues with service. Would go back to rally BMW for next car More

by akaneedles Verified Customer Verified Customer

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Cris is like a sleazy auto dealer. Super rude, someone who has never learnt nothing about customer service. I had taken my car for the check engine light that appeared on my dash. I Super rude, someone who has never learnt nothing about customer service. I had taken my car for the check engine light that appeared on my dash. I had a platinum warranty, the highest in all warranty options.for upto 100000 miles, sold by the dealership to me . He took my car in and then few hours later told me that the car saying that it will cost me $300 to run a diagnostic, which i reluctantly agreed to. Because that was supposed to be a paid by the warranty. To add insult to injury he came back telling me that he couldn’t find the problem in the $300 diagnostic,now he would have to deep dive and run a more thorough diagnostic and I have to come up with another $1000 , yes $1300 diagnostic to just find what the problem was, before any work could be started. Classic bait and switch. My local mechanic ran a computer check and come with the problem for $75. He told me that the warranty will cover it. He also told me to go back to the dealership for the repairs and the warranty would cover it. To cut the long story short. I worked with another repair advisor and sure enough, everything was covered including the “diagnostic”. All I paid for was my $100 deductible. If u ever have anything to be done at this dealership (rallley).make sure u avoid Cris like a plague.he is a liar and a cheat. More

by tanjorenyc Verified Customer Verified Customer

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Mika Rose was a good Sales Rep. There could be better communication to the buyer concerning the long process in receiving the automobile and even more communication to explain the e There could be better communication to the buyer concerning the long process in receiving the automobile and even more communication to explain the extremely long process to receive out of state plates-its unfortunate that there wasn't anyone who could explain why the process takes so long or to indicate (pror to the sale) that it will DEFINITELY take MORE than 30 days, your temporary license WILL expire & there isn't anything the buyer can do but wait. More

by RPDILLEHAY Verified Customer Verified Customer

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Thanks for all you do. I have a new customer who will be there tomorrow Monday to buy a new car. I have a new customer who will be there tomorrow Monday to buy a new car. More

by GKAPPAVI Verified Customer Verified Customer

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Very attentive and customer oriented. When I blew out 1 of my run-flat tires and it was out of stock on backorder, they replaced all 4 tires with a newer version at NO COST to me! When I blew out 1 of my run-flat tires and it was out of stock on backorder, they replaced all 4 tires with a newer version at NO COST to me! More

by THOMAS.C.WEHMEYER Verified Customer Verified Customer

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Thank you for the exceptional service! Your dealership made the car-buying experience smooth and enjoyable. Highly satisfied customer! Your dealership made the car-buying experience smooth and enjoyable. Highly satisfied customer! More

by yevromanoff Verified Customer Verified Customer

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