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Volkswagen of Downtown Chicago
Chicago, IL
2,716 Reviews
We are proud to be serving Chicago and its surrounding communities with our excellent services. Whether you are looking to purchase your first or fifth Volkswagen from us we promise a great experience every time. We are here to help make the buying process simple and fast. Your time is important and we want you to have a quick and easy buying experience so you can get back to spending time with your family and friends. Volkswagen of Downtown Chicago also has a top of the line Service Center. The Service Center is here for all of your maintenance needs and will get you back on the road in no time. A complimentary Uber will be provided.
"Das Auto"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 AM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
February 07, 2025
Alonso is always amazing when I come in to get my vehicle
serviced. He is helpful and knowledgeable. Thanks again!
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by DENASHATAEHORTON
Verified Customer
Verified Customer
Employees Worked With
February 06, 2025
I feel compelled to write this review specifically about
Sales Manager Julian Perez at VW of Downtown. My interaction with him was perhaps the most disingenuous car buying experience I've ever had.
From th
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by rhudema
February 06, 2025
They provide excellent service-The service
representatives are very knowledgeable and helpful -I highly recommend them to anyone who needs Volkswagen service
More
by HJFMD
Verified Customer
Verified Customer
Employees Worked With
Dealership Inventory (269 Vehicles)
2015 Jeep Wrangler Unlimited
used
Billet Silver Metallic Clearcoat exterior
Automatic
Four-wheel Drive
2025 Volkswagen Taos
new
Cornflower Blue w/Deep Black Roof exterior
Automatic
All-wheel Drive
Photos & Amenities
- Free WiFi
- Indoor Customer Parking
- Automated Car Wash
- Instant Financing
- Complimentary Valet Parking
- Cable TV
- Customer Lounge Area
- Drive-In Service
- Children's Play Room
- Express Service
- Home Delivery
- No Contact Transactions
- Free Coffee
- Free Drinks
- Virtual Appointments
- Vehicle Sanitization
- Authorized Parts Store
- Pet Friendly
- Home Test Drives
- Rental Car Service Onsite
- Shuttle Service
- Vending Machines
- Climate Controlled Indoor Lot
