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Michael Wright
Michael Wright at Norm Reeves Honda Superstore North Richland Hills
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Michael Wright

Service Advisor

Norm Reeves Honda Superstore North Richland Hills

7551 NE Loop 820
North Richland Hills, TX 76180

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4.8
146 Reviews
4.8

146 Reviews

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146 Reviews of Michael Wright

December 19, 2024

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Employee Rating

Dealer is good but I was there to fix one problem and return back with different problem which I believe is because of fixing previous issue . But dealer denies . There was no issue before sending my car More

by dip_upa
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Recommend Dealer
Yes
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Dec 20, 2024

Norm Reeves Honda Superstore North Richland Hills responded

We appreciate you taking the time to leave your feedback! Our team wants to ensure that you and your car are taken care of, and that includes your car issues. Please give us a call at a time that works for you so that we can work further with you and your car. Thank you.

December 06, 2024

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Great service from you and the staff at this company and I hope to be able to get this done today More

by Jcsteffel
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Recommend Dealer
Yes
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Dec 06, 2024

Norm Reeves Honda Superstore North Richland Hills responded

We hope that your service outcome was a good one today! Thanks for sticking with us, and we look forward to taking care of you and your Honda once again.

November 29, 2024

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Michael Wright is the main reason I bring in my vehicle for services, he gives great advice on what my vehicle needs and also gives excellent customer service. More

by heymomma10
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Recommend Dealer
Yes
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Dec 03, 2024

Norm Reeves Honda Superstore North Richland Hills responded

That's a flattering reason to return to our dealership for Honda service! We'll be sure to pass on your compliments to Michael--he sounds like he really takes care of his customers. Thank you, and we can't wait to help you out again!

November 29, 2024

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Helpful and nice and speedy service and consistent communication with a pleasant personality to speak with More

by ronnie37
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Recommend Dealer
Yes

Other Employees Tagged: Tim Kellar, Michael Lindley, Rhett Valentine, Richard Sanchez, Allen Vinson, Mario Vasquez, Harry Whitworth, Frank Raja

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Dec 03, 2024

Norm Reeves Honda Superstore North Richland Hills responded

That sounds like an excellent service visit for your Honda, Ronnie! We're happy that your appointment went smoothly and that you felt comfortable throughout it. Thank you, and we'll hopefully see you some time in the future!

November 22, 2024

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From purchase through service, this dealership has exceeded my expectations. It has been confirmation of a good decision to choose this dealership for my current vehicle. Thank you for providing excel More

by Mbboyd7
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Recommend Dealer
Yes
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Nov 22, 2024

Norm Reeves Honda Superstore North Richland Hills responded

What a flattering review! We appreciate you bringing your Honda in for service and can't wait to help you again. Thank you!

November 18, 2024

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Michael was very friendly and helpful, I will be using him as my service advisor from now on. The dealership itself is always spotless. More

by Palchavez97
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Recommend Dealer
Yes

Other Employees Tagged: Elizabeth French

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Nov 18, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Michael will be so pleased to see this review! Thanks for letting us know about your experience coming in for service for your Honda. We hope to serve you again!

November 14, 2024

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Convenient quick service, clean wait area, friendly and helpful employees, car delivered washed and clean. More

by tomntoni
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Recommend Dealer
Yes
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Nov 14, 2024

Norm Reeves Honda Superstore North Richland Hills responded

We're pleased that your service visit for your Honda had all the hallmarks of a quality service appointment, Tom and Toni! Thanks for trusting in us, and we hope to see you at your next appointment!

November 13, 2024

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Michael was very kind and competent and got us everything we requested. Service was quick. More

by logan.j.murdy
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Recommend Dealer
Yes
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Nov 13, 2024

Norm Reeves Honda Superstore North Richland Hills responded

That's our goal when it comes to service, Logan! We're happy that Michael could go out of his way to perform quick and efficient service for your Honda. Thanks so much, and we hope to see you in the future!

November 12, 2024

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Employee Rating

Michael Wright is helpful and Mec Techs. . love using the text to show what maintenance work need done.. More

by simmonstiffany827
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Angel Flores

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Nov 12, 2024

Norm Reeves Honda Superstore North Richland Hills responded

We're pleased that you're taking advantage of the text updates, Tiffany! Thank you for letting us know about how Michael helped you as well. Please also let us know what we can do to provide you with a five-star Honda service visit next time.

November 12, 2024

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Employee Rating

Very professional, good, customer service experienc, thanks for everythingvery knowledgeable on vehicle issues, maintenance request, recommendations for the vehicle, Respective friendly worker, very goo More

by Ohenry771
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hannah Pearson, Michael Lindley, Rhett Valentine, Richard Sanchez, Allen Vinson, Tristian Rivas, Mario Vasquez, Harry Whitworth, Frank Raja

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Nov 13, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Sounds like your Honda had a successful service visit! Thanks for bringing your car in for service, and we're happy that we could cover everything it needed and you felt comfortable. See you next time!

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