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Michael Wemmer
Michael Wemmer at Heiser Toyota
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Michael Wemmer

Service Advisor

Heiser Toyota

11301 W Metro Auto Mall
Milwaukee, WI 53224

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4.8
46 Reviews
4.8

46 Reviews

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46 Reviews of Michael Wemmer

May 11, 2025

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Employee Rating

Mike was right on top of things. Helpful and very courteous. I will not arbitrarily expand my answer merely to meet some word count minimum. More

by JOHN.LHOST
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
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May 11, 2025

Heiser Toyota responded

Thanks for sharing your thoughts about your experience with Heiser Toyota. We appreciate your business and hope to see you again soon! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

May 08, 2025

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They are always helpful and friendly. They always explain in detail what maintenance is needed. More

by happy customer
Recommend Dealer
Yes

Other Employees Tagged: Michael Wemmer

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May 08, 2025

Heiser Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

May 03, 2025

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Very nice and comfortable The customer service and vehicle service was excellent. I would definitely recommend my friends. More

by Hawk
Recommend Dealer
Yes

Other Employees Tagged: Michael Wemmer

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May 03, 2025

Heiser Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

May 02, 2025

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Very good service kind clean understanding trying to understand what’s going on with my car. You are very good. I will be back soon thank you and I really appreciate you. More

by ms.futrell19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vincent Lor, Peter Miszewski, Tom Lowther, Joshua Porter, Lori Gong, Nathaniel Jenkins, Kevin Cameron

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May 02, 2025

Heiser Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

May 02, 2025

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Service was performed completely. An issue was experience by Heiser but they promptly corrected it. I am completely satisfied. More

by dpaschke0442
Recommend Dealer
Yes

Other Employees Tagged: Michael Wemmer

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May 02, 2025

Heiser Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

May 01, 2025

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They work fast to get our vehicle done and letting us know if there are any other problems there is. More

by HMOOB300169
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 01, 2025

Heiser Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Heiser Toyota. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

May 01, 2025

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He was very patient with me He told me what comes with my tire package in which I was very happy with More

by msbarbee7
Recommend Dealer
Yes

Other Employees Tagged: Michael Wemmer

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May 01, 2025

Heiser Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

April 30, 2025

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Great service. VERY POOR assistance from the phone receptionist at the dealership. Awful! Receptionist needs more customer service training. More

by hb1
Recommend Dealer
Yes

Other Employees Tagged: Michael Wemmer

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Apr 30, 2025

Heiser Toyota responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

April 30, 2025

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It was great Thanks They were respectful and dependent. They did service at the scheduled time and gave a report of what they did. The only thing is that my second key was not delivered to the dealership. More

by ALI_SHOEIBI_1985
Recommend Dealer
Yes

Other Employees Tagged: Michael Wemmer

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Apr 30, 2025

Heiser Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

April 29, 2025

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Employee Rating

As far as I'm concerned, Michael is one of your most valuable employees. He is extremely knowledgeable and took his time to explain everything I needed to know in detail and answered all of my questions More

by Kdummert
Recommend Dealer
Yes

Other Employees Tagged: Michael Wemmer

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Apr 29, 2025

Heiser Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Heiser Toyota, we look forward to having you as a valued customer for many years to come! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

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