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Michael Wemmer
Michael Wemmer at Heiser Toyota

Michael Wemmer | Page 10

Service Advisor

Heiser Toyota

11301 W Metro Auto Mall
Milwaukee, WI 53224

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4.8
130 Reviews
4.8

130 Reviews

Write a Review

131 Reviews of Michael Wemmer

May 01, 2025

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They work fast to get our vehicle done and letting us know if there are any other problems there is. More

by HMOOB300169
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 01, 2025

Heiser Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Heiser Toyota. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

May 01, 2025

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He was very patient with me He told me what comes with my tire package in which I was very happy with More

by msbarbee7
Recommend Dealer
Yes

Other Employees Tagged: Michael Wemmer

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May 01, 2025

Heiser Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

April 30, 2025

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Great service. VERY POOR assistance from the phone receptionist at the dealership. Awful! Receptionist needs more customer service training. More

by hb1
Recommend Dealer
Yes

Other Employees Tagged: Michael Wemmer

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Apr 30, 2025

Heiser Toyota responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

April 30, 2025

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It was great Thanks They were respectful and dependent. They did service at the scheduled time and gave a report of what they did. The only thing is that my second key was not delivered to the dealership. More

by ALI_SHOEIBI_1985
Recommend Dealer
Yes

Other Employees Tagged: Michael Wemmer

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Apr 30, 2025

Heiser Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

April 29, 2025

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So far the service has been good. I had questions and my sales lady Christine was busy. James answered my questions. Only complaint so far is the battery went dead on the key fob in 4 More

by kenandsusyl
Recommend Dealer
Yes
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Apr 29, 2025

Heiser Toyota responded

Thank you for choosing Heiser Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

April 29, 2025

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As far as I'm concerned, Michael is one of your most valuable employees. He is extremely knowledgeable and took his time to explain everything I needed to know in detail and answered all of my questions More

by Kdummert
Recommend Dealer
Yes

Other Employees Tagged: Michael Wemmer

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Apr 29, 2025

Heiser Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Heiser Toyota, we look forward to having you as a valued customer for many years to come! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

April 28, 2025

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It was my first time at Heiser and he took care of me and explained prices etc More

by lyon1977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 28, 2025

Heiser Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

April 24, 2025

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I got charged for a service that was meant to be free, and I didn't notice he charged me until my husband pointed it out at home. More

by MICHELLEBARBA
Recommend Dealer
Yes

Other Employees Tagged: Michael Wemmer

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Apr 24, 2025

Heiser Toyota responded

Michelle, we're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

April 22, 2025

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Fine, as always Love the coffee, love the coffee. Michael explained everything and was helpful. More

by RGRIFFITHS
Recommend Dealer
Yes

Other Employees Tagged: Michael Wemmer

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Apr 22, 2025

Heiser Toyota responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Heiser Toyota. We look forward to having you as one of our valued customers for many more years to come! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

April 22, 2025

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Great follow up on concerns and prompt service, I also know what to do with any additional concerns More

by melaniebredeson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 22, 2025

Heiser Toyota responded

Dear Melanie, Thank you for taking the time to complete a review. We are so glad to hear you had a positive experience at Heiser Toyota. We are deeply appreciative of your business and look forward to your next visit!

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