Michael Weesner

I scheduled my service online and was given 2pm time for Saturday. I added in the instructions that I wanted the ceramic coating also. When we drove 2 hours Saturday, Michael Wessner was not friendly at al Saturday. I added in the instructions that I wanted the ceramic coating also. When we drove 2 hours Saturday, Michael Wessner was not friendly at all. He acted like he didn't want to be bothered with us. He said that it was too late in the day to do coating. He said its only done M-F that I had to be there at 830am. When we bought our car, we were told that it would be done when we brought it for service anytime. No one communicated with me that they couldn't do the coating. Now I have to take off work to come back to get that done. He said I should have called to make my appointment instead of online. Why have an online service appointment process if its not going to be followed. Your website needs to be clear if there are limitations to your services and not use the online service appointments. I am extremely disappointed in your poor communication and service. More

by MODELL22 Verified Customer Verified Customer

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I scheduled to come in for recall when I asked how long would it take I was told 3 hrs when I got there I was told 6hrs. So couldn’t have it done. The people who answer the phone should have a better idea would it take I was told 3 hrs when I got there I was told 6hrs. So couldn’t have it done. The people who answer the phone should have a better idea of the job. So I wasted my time coming in. More

by craigz088 Verified Customer Verified Customer

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Service was great. Brakes still make noise after brake service, needs another look very soon. Brakes still make noise after brake service, needs another look very soon. More

by BAILEY.ALGERNON Verified Customer Verified Customer

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Easy check in for service and arrangements for transportation to/from home. Professional service across the board. transportation to/from home. Professional service across the board. More

by LEEWOOD8 Verified Customer Verified Customer

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Great service. , Easy to make an appointment, and just overall nice people And a clean waiting room , Easy to make an appointment, and just overall nice people And a clean waiting room More

by MERRYGAIL11 Verified Customer Verified Customer

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Always courteous, clear explanations and friendly. The waiting room is nice and clean. Let me charge my cell phone with their charger. The waiting room is nice and clean. Let me charge my cell phone with their charger. More

by CFPLANTER Verified Customer Verified Customer

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Service was good as usual and the staff was extremely professional and courteous as always professional and courteous as always More

by AMIESANTOS84 Verified Customer Verified Customer

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He was very quick to respond to my needs. Very knowledgeable about what my vehicle needed. Super friendly Very knowledgeable about what my vehicle needed. Super friendly More

by DBINNER Verified Customer Verified Customer

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When I asked how long it would take to complete the service, I was told a little over an hour. 62 minutes later they were done! Thanks! service, I was told a little over an hour. 62 minutes later they were done! Thanks! More

by BIGLEE60 Verified Customer Verified Customer

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I was treated with care and respect. All of my questions were answered. Everyone was very friendly. The facility was immaculately clean. The wait was short. I am one hundred percent sati All of my questions were answered. Everyone was very friendly. The facility was immaculately clean. The wait was short. I am one hundred percent satisfied. More

by KIZZYK64 Verified Customer Verified Customer

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