Michael Van Hoose | Page 3

John Rebeck, Jim Arnold you guys did a great job. Thank you! Will be back!!! Thank you! Will be back!!! More

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John Rebeck, Mike Vanhoose, the service team was absolutely wonderful and went above and beyond with great customer service. absolutely wonderful and went above and beyond with great customer service. More

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I purchased or leased my fourth Dodge Durango from Klaben since 2001! Don Jacobs is an honest, engaging, and trustworthy sales representative! I can't imagine buying a car from anyone else. In addition, all since 2001! Don Jacobs is an honest, engaging, and trustworthy sales representative! I can't imagine buying a car from anyone else. In addition, all my Durangos have been serviced by Klaben the past 20 years. I can't say enough about their responsiveness to my service requests! More

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Friendly and courteous staff. They kept in contact with me to ensure I was satisfied with my service. They kept in contact with me to ensure I was satisfied with my service. More

by darlenep513 Verified Customer Verified Customer

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The mechanic who replaced my dashboard was quick and efficient. He was extremely neat and organized. Job well done, sir efficient. He was extremely neat and organized. Job well done, sir More

by debaloo67 Verified Customer Verified Customer

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I already had to have meetings over warranty work and pricing during a months long repair, deal with damage to the vehicle upon completion and then take it back to have mechanical repairs redone, I also pricing during a months long repair, deal with damage to the vehicle upon completion and then take it back to have mechanical repairs redone, I also needed to have overspray removed from the exterior. For what it's worth, Klaben did take large steps to make up for a series of unfortunate events. However, I had to take my driver's side door apart to find what was rattling ridiculously when the driver's side window was down; a rattle that did not exist prior to the repair visit, so I was unsure if it was related. Upon removing the door panel I can see the signs of fresh body work, and while investigating this noticed multiple areas in the paint with obvious deviations and defects in the paint that were not there before (the vehicle has never required body work of any sort with only factory paint). It's obvious a repair was done while there for a much larger incident that I was never made aware of. That's disappointing, because I would have taken a closer look at the time and demanded it get redone with a higher level of quality! More

by WESOLOWSKI_A Verified Customer Verified Customer

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Klaben is amazing! Everyone who works there treats you like family! Amanda, Nikki, Clay, Jim, Matt all helped me with everything i needed. Worked great as a team and re Everyone who works there treats you like family! Amanda, Nikki, Clay, Jim, Matt all helped me with everything i needed. Worked great as a team and really made me feel apart of the process. Helped with all my rental cars and getting me and my kids where we needed when my car was being worked on. More

by krystie_harris Verified Customer Verified Customer

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Always helpful and do a great job. Been using them for years. Thanks for the great service. Been using them for years. Thanks for the great service. More

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The service was nice. I had to shuttle home it took over 5 hours. Next time I will make an appointment I had to shuttle home it took over 5 hours. Next time I will make an appointment More

by dawnlightner Verified Customer Verified Customer

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Have gone to this dealership for years. Overall very nice and up front. This is my second or third jeep that I.bought from them. The only dealership I would deal with. Overall very nice and up front. This is my second or third jeep that I.bought from them. The only dealership I would deal with. More

by Mary Sklamba Verified Customer Verified Customer

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