Michael Matson

I use this dealership for most of my maintenance needs. They offered and provided pick up and drop off service for my vehicle. They offered and provided pick up and drop off service for my vehicle. More

by MJPRIV00 Verified Customer Verified Customer

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Koons Ford Annapolis has always treated me well. They communicate well, they fixed my car in a timely manner and they even cleaned it! I will definitely return for service and to buy my next car the They communicate well, they fixed my car in a timely manner and they even cleaned it! I will definitely return for service and to buy my next car there More

by JPOWELL21 Verified Customer Verified Customer

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The sales person was very helpful in selecting and find exactly the car that I wanted. exactly the car that I wanted. More

by hebdon67 Verified Customer Verified Customer

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all service experiences are always very plesant and faily priced. and on time and well informed faily priced. and on time and well informed More

by PETE36 Verified Customer Verified Customer

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My warranty ran out and my rep was able to get me a discount on what I had done. Plus he is always very polite discount on what I had done. Plus he is always very polite More

by SLLEIGHTON0 Verified Customer Verified Customer

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The service department goes above and beyond to meet my expectations. Even if they are short staffed, they try to accommodate me with my demanding schedule. Earl and Mike do a fantastic job answering my qu expectations. Even if they are short staffed, they try to accommodate me with my demanding schedule. Earl and Mike do a fantastic job answering my questions in regards to my repairs and future things that are needed. More

by Michelle Verified Customer Verified Customer

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We paid a large sum of money for services. It usually takes more than 2 hours for a simple oil change. Then we don’t get an itemized receipt to say what was done or not done. It usually takes more than 2 hours for a simple oil change. Then we don’t get an itemized receipt to say what was done or not done. More

by Bphccrp Verified Customer Verified Customer

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Koons provides excellent pickup and return service. The service representatives are polite and professional. My car always returns in tip top shape. I highly recommend Koons Ford and Lincoln as my fav The service representatives are polite and professional. My car always returns in tip top shape. I highly recommend Koons Ford and Lincoln as my favorite. More

by LSEBORG Verified Customer Verified Customer

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I already replied when they serviced my Corsair on February 21st. They did an excellent job and everything worked out smoothly. February 21st. They did an excellent job and everything worked out smoothly. More

by MARGOSILVEIRA97 Verified Customer Verified Customer

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Quick and friendly service very happy. Mine was a recall and they acted like I was a paying customer great attitudes all around Mine was a recall and they acted like I was a paying customer great attitudes all around More

by JGIUFFRE1 Verified Customer Verified Customer

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