Michael Matson

Some Service Techs get it done. Others send you home having done nothing. Slow leak in tire still a problem but was sent home after being told no problem found. Others send you home having done nothing. Slow leak in tire still a problem but was sent home after being told no problem found. More

by KUBLACON20716 Verified Customer Verified Customer

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I appreciate the service manager for not letting my first attempt to have my recalls fixed fall through the cracks and go on unresolved. After some internal auditing he noticed my issues were not resolved an attempt to have my recalls fixed fall through the cracks and go on unresolved. After some internal auditing he noticed my issues were not resolved and he quickly took care of it. More

by RTJESKE65 Verified Customer Verified Customer

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Another great experience! Clean facility Lounge comfortable Offered Coffee Staff friendly  Oil changed & tire rotation plus recall Clean facility Lounge comfortable Offered Coffee Staff friendly  Oil changed & tire rotation plus recall More

by SALLYHE13 Verified Customer Verified Customer

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Was knowledgeable, worked hard to get price demand. Salesman, Chuck, was very good and personable. Got wonderful car at good price. Salesman, Chuck, was very good and personable. Got wonderful car at good price. More

by saltybell Verified Customer Verified Customer

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Exactly the type of help and cooperation I was in need of no extra salesmenship just attention to detail and my needs no extra salesmenship just attention to detail and my needs More

by JLSUITE Verified Customer Verified Customer

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i love the vallet thing they did nice job and clean up my car when they returned it back car when they returned it back More

by YBIC_NERI Verified Customer Verified Customer

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Koons is always great to deal with there service department is always very good easy to deal with department is always very good easy to deal with More

by MARTY-SLAUGHTER Verified Customer Verified Customer

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Disappointed no Lincoln loaner car is no longer offered , that is a part of the Lincoln promise.😞 that is a part of the Lincoln promise.😞 More

by WALKERJILL89 Verified Customer Verified Customer

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excellent from start to finish, great communication and service! As always, very pleased with Koons service department! service! As always, very pleased with Koons service department! More

by PVERUHIS Verified Customer Verified Customer

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Nice service. Quick and kind. Oil change and new tires. Recommended a tire that’s very nice and was on sale. Quick and kind. Oil change and new tires. Recommended a tire that’s very nice and was on sale. More

by DWATKINSRN Verified Customer Verified Customer

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