Michael Kinjorski

Lake Chevrolet responded

Thank you for your wonderful review, Bradley! We're thrilled to hear that your experience buying your first car at Lake Chevrolet was great and that Mike provided you with helpful service. We take pride in our customer service and appreciate your kind words. Our team looks forward to seeing you again! Sincerely, The Team at Lake Chevrolet

Lake Chevrolet responded

Thank you for your kind words,Tanicka! We’re thrilled to hear that Mike was very good and that you love Lake Chevrolet. Our team appreciates your recommendation and looks forward to welcoming you and your friends in the future! Sincerely, The Team at Lake Chevrolet

Lake Chevrolet responded

Thank you for your kind words, Raccar! We're happy to hear that Mike was able to understand your concerns and provide you with the assistance you needed. At Lake Chevrolet, we strive to ensure our customers have a positive experience. Looking forward to seeing you again! Sincerely, The Team at Lake Chevrolet

Lake Chevrolet responded

Thank you for taking the time to share your feedback. We’re sorry to hear about your frustration with the communication surrounding your vehicle concern. We understand how disappointing it is to be without a clear plan, especially with a new vehicle and after specifically requesting an update. Keeping our customers informed is a priority, and we apologize if we did not meet your expectations in providing timely communication. We also appreciate your kind words regarding Tyler and his willingness to help. We would like to better understand the current status of your vehicle and make sure your concern is being addressed. Has this issue been resolved since your review? If not, please reach out to our management team so we can review the details and help move things forward. Thank you for bringing this to our attention. We appreciate the opportunity to address your concerns and work toward providing the experience you deserve.

Lake Chevrolet responded

Thank you for your kind words! We're thrilled to hear that Mike provided you with a straightforward and pressure-free experience at Lake Chevrolet. We strive to create a comfortable environment for our customers. Our team hopes to see you again soon! Sincerely, The Team at Lake Chevrolet

Lake Chevrolet responded

Thank you for your feedback! We’re glad you enjoyed your experience at Lake Chevrolet. Your comments regarding the finance area are appreciated, and improving efficiency remains a top priority. We hope to see you again soon and provide an even better experience next time! Sincerely, The Team at Lake Chevrolet