Michael Croom
Michael Croom at Jay Buick GMC

Michael Croom | Page 2

Assistant Sales Manager

Jay Buick GMC

18800 Rockside Rd
Bedford, OH 44146

Contact Me
4.9
78 Reviews

Dealership Experience

13 yrs, 2 mos

Industry Experience

30 yrs, 10 mos

Specialties & Trainings

Certifed Buick, GMC and Pre-Owned Vehicle Salesperson

4.9

78 Reviews

Write a Review

78 Reviews of Michael Croom

March 26, 2026

Dealership Rating
Employee Rating

If you want, no pressure sales and a salesman ready to provide you with the best price, including veterans credits, and dealer incentives, deal with Jay Buick GMC. We were approached by Sean Prude who hel More

by Ron Chura
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sean Prude

Mar 26, 2026

Ron Chura responded

If you want, no pressure sales and a salesman ready to provide you with the best price, including veterans credits, and dealer incentives, deal with Jay Buick GMC. We were approached by Sean Prude who helped us look for a small SUV type car. He had my wife test drive the vehicle and showed us the difference between the trim levels of a 2026 Envista. We ended up purchasing an Avenir trim level Envista. We traded in our used car and received a very fair price. An hour later, we left the dealership with our new car, license plate transferred and financing provided. We can’t say enough about Sean, who was personable, professional, knowledgeable and an asset to Jay Buick GMC.

March 14, 2026

Dealership Rating
Employee Rating

Everyone was very friendly and helpful. I would recommend this dealership to my friends and family. More

by RJAV8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kevin Walter, Mark Timen , Jacob Newby

Mar 15, 2026

Jay Buick GMC responded

Thank you for your kind words! We truly appreciate your recommendation of Jay Buick GMC Bedford to your friends and family. It’s wonderful to hear that you found our team friendly and helpful. We look forward to serving you again in the future! Jay Buick GMC Bedford Team

March 10, 2026

Dealership Rating
Employee Rating

Mike was amazing. He made sure that I got into the vehicle I love. He made sure I understood the entire process and made sure I was doing great after purchase. More

by RENEEDANIELLE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kevin Walter

February 28, 2026

Dealership Rating
Employee Rating

Awanswered all my questions , very patient, and kind. Good sell person. Would came back again. More

by W.reese1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: JACOB NEWBY

February 27, 2026

Dealership Rating
Employee Rating

Great service awesome salesman very kind and helpful made my car buying experience memorable Didn't take all day More

by ellenwitten6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

February 25, 2026

Dealership Rating
Employee Rating

Top notch Sales Department! Michael Croom is a knowledgeable professional. I have purchased several vehicles with him over the years. I would recommend Jay Buick GMC to anyone l More

by MIKEJ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

February 22, 2026

Dealership Rating
Employee Rating

Absolutely an amazing place to do business with and the response and respect was on point. More

by cihlar.j
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kevin Walter , Allen

February 22, 2026

Dealership Rating
Employee Rating

Great customer service. Would do business with him again. Very nice person. Great job really More

by parrisj1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

February 20, 2026

Dealership Rating
Employee Rating

I have been extremely fortunate over many years to have Michael Croom as my salesman at Jay Buick GMC. He is professional, courteous, knowledgeable and very welcoming. Every time I meet with Michael, I n More

by BERNAL4759
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dalton, Caroline and Melissa

February 18, 2026

Dealership Rating
Employee Rating

When I walked in I was greeted with a smile everyone was warm and welcoming. Everything went very smoothly. Micheal Croom was very thorough and Dalton was also very accommodating so I highly recommend both More

by ms.lisae
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dalton

2
...

Dealership Inventory (177 Vehicles)

new 2026 Buick Envista car, priced at $34,024
2026 Buick Envista
new
White Frost exterior
Automatic
Front-wheel Drive
new 2026 Buick Envision car, priced at $52,994
2026 Buick Envision
new
Gray Metallic exterior
Automatic
All-wheel Drive
new 2026 Buick Envision car, priced at $44,345
2026 Buick Envision
new
Summit White exterior
Automatic
All-wheel Drive
new 2026 GMC Sierra 1500 car, priced at $82,264
2026 GMC Sierra 1500
new
Onyx Black exterior
Automatic
Four-wheel Drive
used 2023 Buick Envision car, priced at $26,560
2023 Buick Envision
used
Gray Metallic exterior
Automatic
All-wheel Drive
new 2026 Buick Encore GX car, priced at $32,680
2026 Buick Encore GX
new
Summit White exterior
Automatic
All-wheel Drive