Michael Croom

I had a seamless experience turning in my 2024 GMC Terrain and leasing a new 2027 Terrain. Love the vehicle and Michael's service was great to get me in and out on a very tight schedule! Terrain and leasing a new 2027 Terrain. Love the vehicle and Michael's service was great to get me in and out on a very tight schedule! More

by capbuckeye Verified Customer Verified Customer

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⭐️⭐️⭐️⭐️⭐️ 10/10 Experience! I had an amazing car-buying experience with Mr. Croom! From start to finish, he was professional, knowledgeable, attentive, and efficient. The ent I had an amazing car-buying experience with Mr. Croom! From start to finish, he was professional, knowledgeable, attentive, and efficient. The entire process was smooth and quick, and most importantly, I never once felt pressured or taken advantage of. He took his time explaining everything in detail, answered all my questions, and made sure I was comfortable and confident with my purchase. He even went the extra mile by showing me how to operate all the features in my new vehicle and followed up with me after my purchase to make sure everything was going well. His customer service was truly exceptional! I highly recommend Mr. Croom to anyone looking for a stress-free, honest, and enjoyable car-buying experience. 10/10, I couldn’t be happier with my experience! More

by emmanilong16 Verified Customer Verified Customer

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This company is not in the customer best interest. I will never buy a car from this place again. I will never buy a car from this place again. More

by DONALD431906 Verified Customer Verified Customer

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Exceptional customer service. Actually care for the happiness and satisfaction of the customer. I will continue to purchase from them! Actually care for the happiness and satisfaction of the customer. I will continue to purchase from them! More

by CEMCARAMEL Verified Customer Verified Customer

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Like that when I arrived, I didn't have to wait to be serviced. Service didn't take as long as I thought it would. My car got washed, but they didn't dry it, so I had to drive home with a wet car. They serviced. Service didn't take as long as I thought it would. My car got washed, but they didn't dry it, so I had to drive home with a wet car. They need to dry the car after it's washed. More

by pxc127 Verified Customer Verified Customer

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The personnel is very personable and will work to get you the very best deal. the very best deal. More

by CEMCARAMEL Verified Customer Verified Customer

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Great place if you liked being lied to. Salesman boldly lied to my face about having the car filled up and floor mats being in the trunk. Then after I signed the paperwork I was told all he Salesman boldly lied to my face about having the car filled up and floor mats being in the trunk. Then after I signed the paperwork I was told all he had to do was put plates on and I would be good to go, this man had the audacity to start selling a car to another person and made me wait over an hour to screw in two screws. Never will I ever do business with these sleazeballs again. More

by z3213hansford Verified Customer Verified Customer

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Poor customer service. Rushed and rude employees. It was my first time there and I felt confused and uninformed the entire time Rushed and rude employees. It was my first time there and I felt confused and uninformed the entire time More

by charnettamaness05 Verified Customer Verified Customer

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Everything was smooth, Shout out to Grace for taking care of me! I would definitely recommend my family to you guys of me! I would definitely recommend my family to you guys More

by ALANNS Verified Customer Verified Customer

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It was so good to come back to a known salesman' Micheal Croom. He handled our purchase professionally. We trust him to give us the best price for our trades and new purchase. He made sure vehicle was in ti Croom. He handled our purchase professionally. We trust him to give us the best price for our trades and new purchase. He made sure vehicle was in tip top shape. More

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