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Kevin Walter
Kevin Walter at Jay Buick GMC

Kevin Walter

Marketing Director

Jay Buick GMC

18800 Rockside Rd
Bedford, OH 44146

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4.7
52 Reviews
4.7

52 Reviews

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52 Reviews of Kevin Walter

September 11, 2026

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It was a good experience at the dealership thank you for a great experience i will be sending new people More

by walt12447
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Yes
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September 10, 2026

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Good people. Keep up the good work. Please keep up the good work for the community More

by annettebrown6219
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Recommend Dealer
Yes

Other Employees Tagged: Mark Timen, Michael Croom

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September 02, 2026

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I appreciate the time the staff and their work thank you for all you do More

by HORTONB5873113
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Recommend Dealer
Yes

Other Employees Tagged: Mark Timen, Michael Croom , Bryant and the service department

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August 31, 2026

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Tariq King was an exceptional representative of your corporation I thoroughly enjoyed his instructional time with me, the customer More

by tbj927
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Recommend Dealer
Yes

Other Employees Tagged: Michael Croom

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August 28, 2026

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Helpful friendly informative quick to action very clean and organized respectful patient followed up complete More

by timries658
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Recommend Dealer
Yes

Other Employees Tagged: Mark Timen, Michael Croom , Jacob Igleheart

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Aug 28, 2026

Jay Buick GMC responded

Thank you for your wonderful review, Tim! We're thrilled to hear that you found Jay Buick GMC to be helpful, friendly, and organized. Our team strives to provide exceptional service, and your feedback reinforces our commitment to that goal. Looking forward to assisting you again in the future! Jay Buick GMC Bedford Team

August 19, 2026

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Pleasure to deal with in doing business. Thorough and explains details that we're easy to understand. More

by joycewi
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Recommend Dealer
Yes

Other Employees Tagged: Michael Croom , John Calahan

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Aug 19, 2026

Jay Buick GMC responded

Thank you for your kind words, Joyce! We’re thrilled to hear that you had a positive experience with us. At Jay Buick GMC Bedford, we always strive to make the car-buying process as clear and enjoyable as possible. We appreciate your feedback and look forward to seeing you again soon! Jay Buick GMC Bedford Team

August 15, 2026

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Excellent customer service from start to finish! Jay Buick made the entire process quick, easy, and stress-free. More

by tifdawson
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Timen, Michael Croom , Jacob Newby

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Aug 15, 2026

Jay Buick GMC responded

Thank you for your wonderful review, Tif! We’re thrilled to hear that you had an excellent experience with us at Jay Buick GMC Bedford. Our team strives to make every step of the process as quick and easy as possible. We look forward to assisting you again in the future! Jay Buick GMC Bedford Team

August 13, 2026

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Very professional, great atmosphere. It was a joy to buy a new car. Will use Jay for all future automotive needs. More

by debbie.marinelli
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Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Mark Timen, Michael Croom

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Aug 14, 2026

Jay Buick GMC responded

Thank you for your review, Debbie! We're happy to hear you had a joyful experience purchasing your new car at Jay Buick GMC Bedford. It’s our goal to provide a professional and welcoming atmosphere for all our customers. We look forward to assisting you with all your future automotive needs. Jay Buick GMC Bedford Team

July 21, 2026

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Awesome. Best dealership I’ve ever been to great customer service and well matter employees More

by donniewatson24
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Timen, Michael Croom , Lawrence

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Jul 21, 2026

Jay Buick GMC responded

Thank you for your kind words, Donnie! We’re pleased to hear you had such a positive experience at Jay Buick GMC Bedford. Our team is dedicated to providing excellent customer service, and it’s rewarding to know that it made a difference for you. We look forward to seeing you again soon! Jay Buick GMC Bedford Team

July 18, 2026

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The service man and manager were pleasant. Unfortunately, the problem I have with my key releasing from the ignition could not be repaired with a quarntee I would not have the same problem. More

by dlefferts
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Croom

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Jul 18, 2026

Jay Buick GMC responded

Thank you for your feedback. We appreciate you taking the time to share your experience with Jay Buick GMC Bedford. We're glad to hear that our service staff was pleasant, but we understand your frustration regarding the ignition key issue with your 2017 Buick Cascada. We value your concerns and want to help. Please feel free to reach out to us directly, and we can explore possible solutions for your situation. Thank you again for your input. Jay Buick GMC Bedford Team

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