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Kevin Walter
Kevin Walter at Jay Buick GMC

Kevin Walter

Marketing Director

Jay Buick GMC

18800 Rockside Rd
Bedford, OH 44146

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4.8
47 Reviews
4.8

47 Reviews

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47 Reviews of Kevin Walter

August 19, 2026

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Employee Rating

Pleasure to deal with in doing business. Thorough and explains details that we're easy to understand. More

by joycewi
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Michael Croom , John Calahan

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Aug 19, 2026

Jay Buick GMC responded

Thank you for your kind words, Joyce! We’re thrilled to hear that you had a positive experience with us. At Jay Buick GMC Bedford, we always strive to make the car-buying process as clear and enjoyable as possible. We appreciate your feedback and look forward to seeing you again soon! Jay Buick GMC Bedford Team

August 15, 2026

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Excellent customer service from start to finish! Jay Buick made the entire process quick, easy, and stress-free. More

by tifdawson
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Timen, Michael Croom , Jacob Newby

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Aug 15, 2026

Jay Buick GMC responded

Thank you for your wonderful review, Tif! We’re thrilled to hear that you had an excellent experience with us at Jay Buick GMC Bedford. Our team strives to make every step of the process as quick and easy as possible. We look forward to assisting you again in the future! Jay Buick GMC Bedford Team

August 13, 2026

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Very professional, great atmosphere. It was a joy to buy a new car. Will use Jay for all future automotive needs. More

by debbie.marinelli
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Timen, Michael Croom

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Aug 14, 2026

Jay Buick GMC responded

Thank you for your review, Debbie! We're happy to hear you had a joyful experience purchasing your new car at Jay Buick GMC Bedford. It’s our goal to provide a professional and welcoming atmosphere for all our customers. We look forward to assisting you with all your future automotive needs. Jay Buick GMC Bedford Team

July 21, 2026

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Awesome. Best dealership I’ve ever been to great customer service and well matter employees More

by donniewatson24
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Timen, Michael Croom , Lawrence

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Jul 21, 2026

Jay Buick GMC responded

Thank you for your kind words, Donnie! We’re pleased to hear you had such a positive experience at Jay Buick GMC Bedford. Our team is dedicated to providing excellent customer service, and it’s rewarding to know that it made a difference for you. We look forward to seeing you again soon! Jay Buick GMC Bedford Team

July 18, 2026

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The service man and manager were pleasant. Unfortunately, the problem I have with my key releasing from the ignition could not be repaired with a quarntee I would not have the same problem. More

by dlefferts
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Croom

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Jul 18, 2026

Jay Buick GMC responded

Thank you for your feedback. We appreciate you taking the time to share your experience with Jay Buick GMC Bedford. We're glad to hear that our service staff was pleasant, but we understand your frustration regarding the ignition key issue with your 2017 Buick Cascada. We value your concerns and want to help. Please feel free to reach out to us directly, and we can explore possible solutions for your situation. Thank you again for your input. Jay Buick GMC Bedford Team

July 18, 2026

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They were prompt and very professional. It was a very straightforward process. I will definitely be coming back! More

by gwenmshy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Croom

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Jul 18, 2026

Jay Buick GMC responded

Thank you for your kind words, Gwen! We’re thrilled to hear that you found the process at Jay Buick GMC Bedford to be prompt and straightforward. We look forward to welcoming you back for your next visit! Jay Buick GMC Bedford Team

July 14, 2026

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Fast an friendly have a lot of details on the work they done an a video to show More

by Collinsshonte40
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Timen

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Jul 15, 2026

Jay Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that you found our service fast and friendly at Jay Buick GMC Bedford. It’s great to know you appreciated the detailed work and the video we provided. We look forward to seeing you again soon! Jay Buick GMC Bedford Team

June 29, 2026

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Very quick! Very easy! The people were so friendly and helpful. I will definitely be recommending this place to all my friends! More

by Jaxon Chesnick
Recommend Dealer
Yes

Other Employees Tagged: Michael Croom

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Jun 30, 2026

Jay Buick GMC responded

Thank you for the wonderful review, Jaxon! We are thrilled to hear that you found your experience at Jay Buick GMC Bedford to be quick and easy, and that our team made a positive impression on you. We appreciate your willingness to recommend us to your friends and look forward to seeing you again soon! Jay Buick GMC Bedford Team

June 17, 2026

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Professional, friendly, caring. Scheduling options are easy. Everyone is very welcoming. Do recommend to friends and family. More

by menck4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Timen, Michael Croom

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Jun 17, 2026

Jay Buick GMC responded

Thank you so much for your wonderful review! We truly appreciate your kind words about our team at Jay Buick GMC Bedford. It's great to hear that you found our scheduling options easy and that our staff made you feel welcomed. Your recommendation to friends and family means a lot to us. We look forward to seeing you again soon! Jay Buick GMC Bedford Team

June 16, 2026

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Employee Rating

I was totally satisfied with my service on 6/12/26. Michael Croom was very helpful More

by TUFF1_29
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Croom

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Jun 17, 2026

Jay Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that you were totally satisfied with your service on 6/12/26 at Jay Buick GMC Bedford. It’s great to know that Michael was able to assist you effectively. We appreciate your feedback and look forward to seeing you again! Jay Buick GMC Bedford Team

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