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Michael Croom
78 Reviews
Dealership Experience
13 yrs, 2 mos
Industry Experience
30 yrs, 10 mos
Specialties & Trainings
Certifed Buick, GMC and Pre-Owned Vehicle Salesperson
78 Reviews
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78 Reviews of Michael Croom
July 02, 2025
In the service dept, they aren’t friendly, not accommodating, always feel rushed.I hate to schedule a service here. accommodating, always feel rushed.I hate to schedule a service here. More
by andiateaira
Verified CustomerOther Employees Tagged: Kevin Walter, Mark Timen
June 27, 2025
Every person there is very helpful and polite and it was quick and easy to buy a truck quick and easy to buy a truck More
by jeremyshrum83
Other Employees Tagged: Kevin Walter, Mark Timen
June 25, 2025
Very attentive and professional! The place was clean. All the staff were welcoming and friendly. Tariq was great to work with and got me in something brand new The place was clean. All the staff were welcoming and friendly. Tariq was great to work with and got me in something brand new More
by Danielle M.
Other Employees Tagged: Tariq King
June 24, 2025
It was a good experience at the dealer . They took care of my vehicle in a reasonable amount of time and came in under the quoted price. They took care of my vehicle in a reasonable amount of time and came in under the quoted price. More
by mdhines21
Other Employees Tagged: Kevin Walter, Mark Timen
June 22, 2025
Service department did a great job servicing my truck, employee that did the work was very knowledgeable about the truck, but missing from the service video was fluids being removed from the truck. Person employee that did the work was very knowledgeable about the truck, but missing from the service video was fluids being removed from the truck. Personnel of the service department are professional, courteous also the waiting room was very clean which makes the experience very enjoyable. More
by tolbert189
Other Employees Tagged: Kevin Walter, Mark Timen
December 13, 2022
Want a go-to guy? Mike Crooms is your man. He is knowledgeable, and helpful and worked hard to make the numbers work. I was able to convert my lease to a buy of Bui Mike Crooms is your man. He is knowledgeable, and helpful and worked hard to make the numbers work. I was able to convert my lease to a buy of Buick Encore. Service department is great too. More
by rusty2
December 30, 2020
Tristan Holmes and Mike Croom were great working with me to purchase my 2019 Buick Encore. I just wish someone had shown me how to work some of the features. Also wish they had put gas in the car; was almos to purchase my 2019 Buick Encore. I just wish someone had shown me how to work some of the features. Also wish they had put gas in the car; was almost on E. More
by Yamohio50
Other Employees Tagged: Tristan Holmes
May 16, 2019
Trouble service Jay Buick they are trouble they try to make me pay 1400 for a guess the dealer suppose to tell u what wrong with your car not to guess and make u send Jay Buick they are trouble they try to make me pay 1400 for a guess the dealer suppose to tell u what wrong with your car not to guess and make u send money trouble service. I bought a 2014 impala from jay had it for 16months and I have put over 2,000dollars in this car in the past 16months they will sale u anything More
by Jason simmons
Other Employees Tagged: Mark Timen
