Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Melissa Larios
Melissa Larios at Toyota of Lancaster
Refer Me

Melissa Larios

Due Bill/ Rental Clerk

Toyota of Lancaster

43301 12th St West
Lancaster, CA 93534

Contact Me
4.7
314 Reviews
4.7

314 Reviews

Write a Review

314 Reviews of Melissa Larios

January 18, 2025

Dealership Rating
Employee Rating

While your service is excellent and staff appear to be knowledgeable, I was extremely disappointed in the estimate that you provided me for replacing the rear struts on my car and for replacing the engine More

by none23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Gus Alatorre

Report | Print
Jan 20, 2025

Toyota of Lancaster responded

I'm sorry to hear you had an unsatisfactory interaction with our service department. We strive to keep our prices fair and competitive but understand that perceptions can vary. We do appreciate your feedback and please let us know if there is anything else that we can do, you can reach out to us at (661) 952-2103.

January 17, 2025

Dealership Rating
Employee Rating

I trust them with my car servicing needs and feel that this added to longevity of my 2014 Camry Hybrid. More

by Tracy L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Preston, U.B. Dominguez

Report | Print

January 12, 2025

Dealership Rating
Employee Rating

Always a great experience when taking my vehicle in for service personnel always nice and attentive never had a problem great service 👍 More

by none23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Preston, Chanin Yescas, U.B. Dominguez, Kiara Santos, Erick Bravo, Douglas Velasco, Annie Vodegel, Gus Alatorre

Report | Print
Jan 13, 2025

Toyota of Lancaster responded

We know your time is valuable so we appreciate you taking the time to leave us a great review. We appreciate our Loyal Lancaster Toyota customers and we hope to see you back again soon.

January 09, 2025

Dealership Rating
Employee Rating

Melissa was friendly and welcoming. Great customer service and was very helpful! Did not have to wait long. More

by albertoramos0023
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jan 09, 2025

Toyota of Lancaster responded

We appreciate you taking the time to leave us such a great review. We are lucky to have Melissa as part of our staff and we hope to see you back soon.

January 09, 2025

Dealership Rating
Employee Rating

Clean fast and reliable I highly recommend Toyota of Lancaster !!! very nice Service and professional people!!! More

by Andres
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Erick Bravo

Report | Print
Jan 09, 2025

Toyota of Lancaster responded

We appreciate your 5 star review! We couldn't do what we do if it wasn't for amazing customer like you. Thank you for choosing us and we hope to welcome you back soon.

January 06, 2025

Dealership Rating
Employee Rating

awesome nice and efficient explained future service and was quick with repairs and cost of new parts More

by JGambina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Preston, Chanin Yescas, U.B. Dominguez, Kiara Santos, Erick Bravo, Douglas Velasco, Annie Vodegel, Gus Alatorre

Report | Print
Jan 06, 2025

Toyota of Lancaster responded

Thank you for the 5-star review! We value your feedback and can’t wait to serve you again.

January 05, 2025

Dealership Rating
Employee Rating

Everyone who works there is very friendly. They got the work done in a very timely fashion. I will go back. More

by Ckg369
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Preston, Chanin Yescas, U.B. Dominguez, Kiara Santos, Erick Bravo, Douglas Velasco, Annie Vodegel, Gus Alatorre

Report | Print
Jan 06, 2025

Toyota of Lancaster responded

Your review means a lot to us. We always strive to give our best to help our customers and I’m glad that we exceeded your expectations. We hope to see you again soon!

January 03, 2025

Dealership Rating
Employee Rating

Professional clean very nice to talk to no problems at all very helpful and friendly would highly recommend More

by SEANCAJN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Preston, Chanin Yescas, U.B. Dominguez, Kiara Santos, Erick Bravo, Douglas Velasco, Annie Vodegel, Gus Alatorre, Jeff Calero

Report | Print
Jan 03, 2025

Toyota of Lancaster responded

Thanks so much for your feedback! It makes our day hearing about how much our customers love the great service they’ve received from our team. We have passed on your review to our team and look forward to seeing you in our store again.

December 31, 2024

Dealership Rating
Employee Rating

Service appt was reasonable and services were completed promptly. I appreciate the ease and flawless services provided. More

by sp2feathers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jan 03, 2025

Toyota of Lancaster responded

We’ve passed your wonderful review onto our team. Thanks so much for taking the time to leave a review about our service. Our customer’s feedback guides our business and helps us keep improving the service we provide. We look forward to delivering another excellent experience to you next time you visit. Thanks for choosing us!

December 26, 2024

Dealership Rating
Employee Rating

All the associate where very helpful and the time of waiting was short I was please with the service More

by robertoortiz667
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Annie Vodegel

Report | Print
Dec 26, 2024

Toyota of Lancaster responded

We would not be able to grow and develop without feedback like yours. We are thrilled you had a great experience with us and hope to see you again soon.

1
2
...
32

Dealership Inventory (415 Vehicles)

new 2025 Toyota RAV4 Hybrid car, priced at $42,206
2025 Toyota RAV4 Hybrid
new
Wind Chill Pearl/Midnight Black Metallic exterior
Automatic
All-wheel Drive
$42,206
View Details
new 2025 Toyota Corolla Cross car, priced at $27,286
2025 Toyota Corolla Cross
new
Sonic Silver exterior
Automatic
Front-wheel Drive
$27,286
View Details
new 2025 Toyota Corolla car, priced at $30,476
2025 Toyota Corolla
new
Ice Cap with Midnight BlackMetallic roof exterior
Automatic
Front-wheel Drive
$30,476
View Details
new 2025 Toyota Corolla car, priced at $25,279
2025 Toyota Corolla
new
Blueprint exterior
Automatic
Front-wheel Drive
$25,279
View Details
new 2025 Toyota RAV4 Hybrid car, priced at $40,702
2025 Toyota RAV4 Hybrid
new
Wind Chill Pearl exterior
Automatic
All-wheel Drive
$40,702
View Details
used 2020 Ford Explorer car, priced at $21,998
2020 Ford Explorer
used
White exterior
Automatic
Four-wheel Drive
$21,998
View Details
View All Inventory