Megan Barham

They were very polite and always answered all of our concerns! Very pleased worse the results! concerns! Very pleased worse the results! More

by bogle.carol Verified Customer Verified Customer

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The Genesis part of the dealership is terrible. Shop doesn’t seem to have the necessary training for EVs. Additionally the Owner doesn’t seem to keep the upfront personnel. Having a different pe Shop doesn’t seem to have the necessary training for EVs. Additionally the Owner doesn’t seem to keep the upfront personnel. Having a different person each time you come in is unfortunate. There is an expectation with the Genesis brand that service will be exceptional. I would settle for competent. I will not buy another Genesis until there are more dealerships available. Unfortunate because the car is great but not worth the hassle of getting it serviced. Maybe the new dealership in Roger’s, AR will be an option. More

by SHARON.PODIN Verified Customer Verified Customer

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To experience, no promotion and maintenance so so . Everything is extra payment. I am not happy Everything is extra payment. I am not happy More

by sandrozevallos Verified Customer Verified Customer

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Comunicación, especially by phone, is practically non existent. I needs a serious upgrade. Also information on progress could be better. Maybe also little more expedient service overall. existent. I needs a serious upgrade. Also information on progress could be better. Maybe also little more expedient service overall. More

by belanna47 Verified Customer Verified Customer

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I have always had a good experience with them. They always go over and beyond by providing recommendations and resources that they have. Staff is always friendly and waiting area clean along with They always go over and beyond by providing recommendations and resources that they have. Staff is always friendly and waiting area clean along with they provide snacks and a place to catch up on work or charge your phones. More

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Very professional service department and personnel! Each communication is great results! Thank you, Hyundai for serving my needs! Each communication is great results! Thank you, Hyundai for serving my needs! More

by floppyearsfarm08 Verified Customer Verified Customer

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The service department is a very frustrating experience. It's nearly impossible to get someone to answer or return a phone call. They only text and, in this last service, my person did not respond to te It's nearly impossible to get someone to answer or return a phone call. They only text and, in this last service, my person did not respond to texts promptly, if at all. I finally had to go to AI to find a phone number to the service department that someone would answer and after several minutes, got ahold of the manager and explained that I had gone an entire day with no update on my car despite numerous requests. She told me that the service adviser left early for the day. I would think someone would return text messages for her if she is gone early. After I finally got my car back and part of the service was an alignment, the car is still pulling to the right. I contacted the service person and let them know that I wanted a refund for the alignment and I would get it done right somewhere else. she said she would check on that. That was 2 days ago and I have not heard back. This service experience is so bad, that despite liking the car, I doubt I would ever buy another Genesis. More

by THOM1 Verified Customer Verified Customer

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Great service experience! The staff at Hyundai in Tulsa was friendly, efficient, and took great care of my car. I really appreciate their professionalism and quick turnaround. The staff at Hyundai in Tulsa was friendly, efficient, and took great care of my car. I really appreciate their professionalism and quick turnaround. More

by BAHAR Verified Customer Verified Customer

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Good service was rendered. The people was a great help. Would recommend them to anyone. The people was a great help. Would recommend them to anyone. More

by SHAPES75038 Verified Customer Verified Customer

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Good coustomer service. I am very pleasure and happy for buy a car from this car dealer . I am very pleasure and happy for buy a car from this car dealer . More

by oomoenan Verified Customer Verified Customer

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