Megan Barham

Terrible customer service Unorganized & ill informed Will not be returning in the future for any reason whatsoever. Will not be returning in the future for any reason whatsoever. More

by none24 Verified Customer Verified Customer

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Excellent customer service, they took care of my car and me. They explained everything in detail. They delivered my car clean and vacuumed, and they gave me a frame for my license plate. me. They explained everything in detail. They delivered my car clean and vacuumed, and they gave me a frame for my license plate. More

by JESUSBRMDZ1 Verified Customer Verified Customer

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4/15/25 Service center malpracticed $2400 that i paid for services that malfunctioned the following day of picking it up 4/19/25. Brake lines were empty from loose valve, i had it towed to be fixed 4/21/25. services that malfunctioned the following day of picking it up 4/19/25. Brake lines were empty from loose valve, i had it towed to be fixed 4/21/25. Then after picking it up that 2nd time 4/23/25, I drove it off the service dealership lot, within maybe 2 hours my coolant drained, car over heated, temperature guage rising, a.c. blowing hot air. to my vehicle that is now mostly totaled. ROUND 3 on 4/24/25 towed back to the service center. My original appointment was for an oil change, window service, and radiator check. The mechanic sent other services 'that should be tended to,' so i agreed. Multiple a.c. services were performed, coolant lubrication oil, coolant flush, line kits, pump, many parts replaced, BG lifetime warranty for all of the cooling systems. As well as brake like warranty, etc. All those cooling systems that had been served and applied shouldn't make my car leak/pour out coolant, cooling fan not turn on, water pump not circulate, a.c. blow heat, temperature guage rise as it did for the first time ever owning my vehicle. As well as the brake line flush was serviced and kit installed, 'the mechanic recommended on the first visit'. (The break line was empty that next day after I had picked up my car.) Which made me have it towed for round 2 at the service center, so they could fix their error. After that brake error was fixed, that same day I left the service center, my coolant left the hose, car overheating, etc. I brought it to the service center for round 3. 2 days later after tow dropped it off at the service center the supervisor called stating i have a busted radiator which is not thir fault. I told her about ever detailed service that was provided that caused those issues. She stated, became defensive stating that i ( the consumer) caused those errors to my vehicle because once i drove it off that lot they're not reliable for what i couldve done. I had her speak with my mechanic and she was very unprofessional blaming everything else except the faulty installations and parts the service center malpracticed on my vehicle. It is still at that center sitting because I can't drive it. Hyundai of America was no help at all. I have all of the parts and services that came with BG lifetime warranties. The supervisor is not acknowledging the peace of mind warrantes for consumers. It's now 5/10/25, sitting at the service center for almost a month because I called Corporate, thinking they'd would help my situation including the factual documents as well as warranties. Because its their business and legal systems. No. They didnt listen to my statements, ignored my documents of services that I received from the service center. I now have to pay around $1500 for the service center to put a new radiator in my vehicle. I love/loved my vehicle it was my baby. I recommended many of my guests to Tulsa Hyundai because the mechanics were true blue collar good people. Those good mechanics are gone and the mechanics that are servicing at the center i will not recommend until they're certified trained. Thank you Tulsa Hyundai. Ive lost many job days, basically losing an amazing vehicle, my money is drained from my bank, and caused many stressful days to nights for almost a month because of the malpracticed mechanical errors from your service center. More

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Great people, willing and ready to help you with your needs/problems. Everyone was kind and knowledgeable! Definitely makes the thought of taking a trip to the dealership feel easier. needs/problems. Everyone was kind and knowledgeable! Definitely makes the thought of taking a trip to the dealership feel easier. More

by brentkerr1 Verified Customer Verified Customer

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Great service and love the video of the inspection that was very helpful. Thank you so much! was very helpful. Thank you so much! More

by lcherrington300 Verified Customer Verified Customer

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Megan went above and beyond to give us great service on my Kona Electric. I'll be happy to bring my car back for service again. my Kona Electric. I'll be happy to bring my car back for service again. More

by greera53 Verified Customer Verified Customer

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Fast and courteous. Oil change was performed and people there were great. Will come back for the next one Oil change was performed and people there were great. Will come back for the next one More

by Nurse1977 Verified Customer Verified Customer

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Had issue with engine on my Santa Fe. Engine was replaced by Hyundai. Service staff were very friendly and responsive. Engine was replaced by Hyundai. Service staff were very friendly and responsive. More

by tsinman2004 Verified Customer Verified Customer

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Not good in any way call for info. ..frustrating...no response on work done...needs adjust no response couldnt even update oil life settings ..frustrating...no response on work done...needs adjust no response couldnt even update oil life settings More

by sgeank Verified Customer Verified Customer

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The Dealership was fantastic! The Service Department, especially Mike, treated me like royalty! I will definitely return for service The Service Department, especially Mike, treated me like royalty! I will definitely return for service More

by mlandon0 Verified Customer Verified Customer

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