May Shyne | Page 3

I had an excellent experience at Mercedes-Benz of Silver Spring thanks to Service Manager Tom Rodkey. He truly went above and beyond to make sure my concerns were addressed and that my service experience wa Spring thanks to Service Manager Tom Rodkey. He truly went above and beyond to make sure my concerns were addressed and that my service experience was smooth from start to finish. What really stood out to me was how attentive and professional he was—not just with me, but with every customer in the service lounge. While I was waiting, I saw him personally step in to help several customers, answer questions, and make sure everyone felt taken care of. That level of leadership and customer care is rare to see. Tom’s dedication, professionalism, and willingness to help clearly show that he takes pride in his work and genuinely cares about customer satisfaction. Experiences like this are exactly why I continue to service my vehicle at Mercedes-Benz of Silver Spring. A big thank you to Tom for providing truly exceptional customer service. ⭐⭐⭐⭐⭐ More

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Extremely happy with my experience purchasing my vehicle Mr Lenoir was very helpful and knowledgeable of the vehicle I wanted he was vet patient and gave me confidence in decision to make my deal. Mr Lenoir was very helpful and knowledgeable of the vehicle I wanted he was vet patient and gave me confidence in decision to make my deal. More

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Mr. Moore was a pleasure to work with in purchasing the 2025 GLE 350 from Mercedes of Silver Spring. He was very professional throughout the process and personable in completing the sale and providing info 2025 GLE 350 from Mercedes of Silver Spring. He was very professional throughout the process and personable in completing the sale and providing information each step of the way. He is very knowledgeable about all the various features of the vehicle and explaining how to utilize the options to get the most out of owning a Mercedes SUV. More

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Chevist was respectful and funny. He did a great job at giving genuine advice when it came to purchasing the car. Very knowledgeable of the cars. He did a great job at giving genuine advice when it came to purchasing the car. Very knowledgeable of the cars. More

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Julian did a great job assisting me with turning in my lease early and getting a new vehicle. Excellent job! lease early and getting a new vehicle. Excellent job! More

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Our sales consultant Julian Chin was patient, knowledgeable, and never pushy — he made the whole process stress-free. From the first handshake to driving off the lot, he made me feel confident in knowledgeable, and never pushy — he made the whole process stress-free. From the first handshake to driving off the lot, he made me feel confident in my choice. Thank you, Julian. More

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Chevist did a wonderful job throughout the sales process. He took time to walk us through the car features and helped set the car up. He took time to walk us through the car features and helped set the car up. More

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This is my second time buying from Cliff, and he’s made me feel right at home both times. He’s genuinely a pleasure to work with and made the whole process smooth and comfortable. Highly recommend working me feel right at home both times. He’s genuinely a pleasure to work with and made the whole process smooth and comfortable. Highly recommend working with him if you’re looking for a car! More

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Always professional and no pressures. Chevist is the best to work with on all things. Chevist is the best to work with on all things. More

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Chevist is simply the best! I came all the way from VA just to buy my cars with him in Silver Spring. His professionalism and kindness certainly makes a difference! Thank you Ch I came all the way from VA just to buy my cars with him in Silver Spring. His professionalism and kindness certainly makes a difference! Thank you Chevist for the excellent costumer service! More

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