May Shyne

I had the most amazing car-buying experience at Mercedes-Benz in Silver Spring, MD! The team exceeded all my expectations with their professionalism, knowledge, and exceptional customer service. Mercedes-Benz in Silver Spring, MD! The team exceeded all my expectations with their professionalism, knowledge, and exceptional customer service. Julian Chin, my sales representative, was phenomenal! He was attentive, patient, and incredibly knowledgeable about the vehicle options. He took the time to ensure all my questions were answered and went above and beyond to find the perfect car for me. Keith Nichols, the Sales Manager, was equally fantastic. His friendly demeanor and transparent communication made the entire process stress-free. I truly appreciated his willingness to work with me to ensure I received the best deal possible. And a special shout-out to May Shine in finance, who made the final steps of the process seamless. She explained everything clearly and made the paperwork a breeze, which I truly valued. If you're looking for a luxury car-buying experience that treats you like family, Mercedes-Benz of Silver Spring is the place to go! This dealership has an outstanding team that genuinely cares about its customers. I highly recommend Julian, Keith, and May to anyone considering! More

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It was a great experience! Mr. Qin is a very professional dealer and Mercedes-Benz of Silver Spring is aslo perfect. I love my new car! Mr. Qin is a very professional dealer and Mercedes-Benz of Silver Spring is aslo perfect. I love my new car! More

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They are a low pressure operation and were very helpful in finding the vehicle I wanted, at a competitive price in finding the vehicle I wanted, at a competitive price More

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Cliff was great to work with. He answered all my questions, gave me a tutorial on the car and did not pressure me to buy anything. He sold me this car in 45 minutes. Happy custome He answered all my questions, gave me a tutorial on the car and did not pressure me to buy anything. He sold me this car in 45 minutes. Happy customer here! . More

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Julian was very professional, courteous and extremely helpful in the transaction process for purchasing my Certified Pre-Owned E350. He assisted in making sure everything was ready and organized for my helpful in the transaction process for purchasing my Certified Pre-Owned E350. He assisted in making sure everything was ready and organized for my transaction. I flew in from Indiana to purchased the car from Julian. More

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Everything was handled quickly and knowledgeably. This is the dealership I really recommend to my friends and family. This is the dealership I really recommend to my friends and family. More

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It was a true pleasure to work with Cliff today. He was very friendly and personable and made the car buying experience easy and efficient He was very friendly and personable and made the car buying experience easy and efficient More

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Chevist had great customer service and helped my family and me get the vehicle that we needed. He showed all features of the vehicle that made us love it even more. He was genuine and very relatable, which and me get the vehicle that we needed. He showed all features of the vehicle that made us love it even more. He was genuine and very relatable, which made it easier for us to make a decision. There were no complaints and he made it clear that we can come to him with questions regarding the vehicle anytime. More

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Julian was a pleasure to work with. His communication was excellent, and he kept me well-informed throughout the entire process. I traveled three hours to purchase from the Silver Sprin His communication was excellent, and he kept me well-informed throughout the entire process. I traveled three hours to purchase from the Silver Spring dealership, and it was well worth the trip. Julian is truly an asset to the Mercedes brand. More

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i had a great experience with chevist and with the dealership they helped me a lot dealership they helped me a lot More

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