Mauricio Mosquera | Page 4

My overall experience was less than satisfactory. Six hours and conflicts between the dealership finance department and the bank caused unnecessary aggravation and delays. The sales manager has serio Six hours and conflicts between the dealership finance department and the bank caused unnecessary aggravation and delays. The sales manager has serious attitude issues and does not know how to speak to customers. More

by goddess Verified Customer Verified Customer

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Everyone at the dealership was great. I dealt mostly with Carlos who was friendly knowledgeable and a pleasure to deal with. I dealt mostly with Carlos who was friendly knowledgeable and a pleasure to deal with. More

by CARLLUNDGREN Verified Customer Verified Customer

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I bought a Brand new 2025 Ridgline on 9/5/25 was returned within one hour of purchase. I was told it was minor defect and it will be fixed next Weds. Vehicle has 86 miles on it. Millennium tore returned within one hour of purchase. I was told it was minor defect and it will be fixed next Weds. Vehicle has 86 miles on it. Millennium tore the vehicle apart. Said it was the heater box. That is a major repair. I asked for a new vehicle. Denied stated this is under warranty. Next it wasn't the heater box, it's an electrical problem. Again asked and denied a new vehicle. Called Honda and stated my issue and requested a new vehicle. This vehicle was torn apart. The entire interior was dismantled. Seats, dashboard anything electric ,plus a good part of the engine compartment. The vehicle has been in the shop longer than I had it. Millennium should have immediately exchanged the vehicle but didn't. The vehicle should never have gone to a consumer like that. I asked the Mgr if he could think of one positive thing on this purchase. ZIP. Millennium sales approach was less than professional as was the delivery of the vehicle. The finance dept could not complete a simple deal and on top of that a auto with a serious factory defect. Go somewhere else. By the way it was not the heater box. More

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Your team rose above the failures of Citibank to increase my Debit Card limit and rushed me to a local Citibank branch to obtain a Banker's check for the final balance to buy the car. It would have resulted my Debit Card limit and rushed me to a local Citibank branch to obtain a Banker's check for the final balance to buy the car. It would have resulted in a two-day delay until the banks reopened on Monday. More

by SHULMANDAVID412 Verified Customer Verified Customer

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Very good customer service. George was knowledgeable and helpful with answering my questions. Mario from the finance side was very helpful as well. George was knowledgeable and helpful with answering my questions. Mario from the finance side was very helpful as well. More

by yohanne.a05 Verified Customer Verified Customer

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Everyone greeted me and treated me nicely. Signing paperwork went smoothly and all my questions were answered. Signing paperwork went smoothly and all my questions were answered. More

by CHRISTINE Verified Customer Verified Customer

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Great customer service Steven m was amazing the best service advisor that I have seen service advisor that I have seen More

by RADAMES30 Verified Customer Verified Customer

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I received excellent service during my car buying process at Millenium Honda. From all aspects of the car buying process, I was pleasantly impressed with the great service that I received. The key members of at Millenium Honda. From all aspects of the car buying process, I was pleasantly impressed with the great service that I received. The key members of the team that I worked with are the following: Felicia Richardson was the first person that reached out to me once I made an internet request and she was friendly and very helpful. I then worked more closely with Maurico Mosquera, from the Management Team, who was very friendly, respectful, very attentive, and accommodating, and was willing to work with me to come up with a reasonable price for my CRV which helped me to choose Millenium over other dealerships that I was considering. Carlos Rodriguez was the Sales Person that walked me through the process once I arrived at the dealership, and Carlos made every step comfortable and smooth and he made us feel like a part of his family-he was such a pleasure, very friendly and knowledgable and it was such a pleasure to have him be our guide at the dealership. And then Tyronne Hill assisted us in the Finance Office --Tyrone was also great- he assisted us in getting a better rate than the one my bank was offering through a pre-approval, and we felt he was very informative but not pushy or pressuring us to choose any particular services through the Dealer. Overall a very positive experience, and I truly recommend Millenium Honda for your car buying needs! More

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I had an outstanding experience at Millennium Honda thanks to Carlos, Mauricio and Nikko! They was extremely professional, knowledgeable, and patient throughout the entire process. Carlos, Mauricio and thanks to Carlos, Mauricio and Nikko! They was extremely professional, knowledgeable, and patient throughout the entire process. Carlos, Mauricio and Nikko went above and beyond to make sure I felt comfortable, answered all my questions, and truly cared about finding the right fit for me. His friendly attitude and genuine approach made the experience smooth and stress-free. More

by NCASSASE Verified Customer Verified Customer

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I had been shopping for a car for 2 months. Narrowed down to two cars (Ridgeline and Colorado). Both good cars. Finally, Ridgeline won out. Spoke with 3 dealerships. Carlos Rodriguez was the d Narrowed down to two cars (Ridgeline and Colorado). Both good cars. Finally, Ridgeline won out. Spoke with 3 dealerships. Carlos Rodriguez was the difference. While I had multiple offers. We were able to agree on a fair price. I felt his attention to details and professional approach made all the difference. I left the experience feeling I could trust Carlos. In the event I had any issues with my Ridgeline, I believe he would do what he could to get those issues addressed. I look forward to purchasing another car from Carlos. People make the difference. More

by kevind25 Verified Customer Verified Customer

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