Matthew Haiken | Page 14

Easy to work with...Best Price! From the moment I walked into Prestige Volvo I knew I was in the right place. Often shopping for a new vehicle can be painful. Not the case at Prestig From the moment I walked into Prestige Volvo I knew I was in the right place. Often shopping for a new vehicle can be painful. Not the case at Prestige. I had heard that they do a huge volume business and are great to deal with. Upon walking in I was greeted warmly and asked if I could be helped. I said Yes and was soon being introduced to a really great knowledgeable sales person in Debra Amster. I had been following the long awaited launch of the newly designed XC90 and had shopped it around pretty well, Debra quickly ingratiated herself, assessed my needs and sat down to find the right vehicle for me at the right price. It is unfortunate that so many auto dealerships utilize the " throw how a high price and see if the customer bites" technique. My experience at Prestige was the opposite, find the right vehicle and offer the bottom line price right off the bat. No "turkish bazaar". I quickly shook hands and wanted to meet the sales manager. Turns out he is the owner and a really pleasant guy. The vehicle I choose was actually on the showroom floor, I had a trade but happened not to have the title for it with me..he said "not to worry, take the new vehicle , leave him the trade and mail the Title. " Less than too hours later I was driving my brand new Vehicle home to surprise my wife. The delivery was quick and easy to understand and the finance manager who typically tries to eek out a couple of bucks was a straight shooter and said, I get it , the car is pretty loaded so I would not try to sell you anything necessarily but I would recommend the wheel and tire and key package which anyone who drives on NY/NJ roads after a tough winter , knows it murderous on your rubber. A worthwhile insurance I felt relatively inexpensive for 5 years. A top notch , pleasant experience. More

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Personal, Honest and Fair! Overall Great experience! This was the Best car buying experience I have Ever had! Ron Landstrom was an absolute professional, a gentleman and a pleasure to work with on every This was the Best car buying experience I have Ever had! Ron Landstrom was an absolute professional, a gentleman and a pleasure to work with on every level. I'm a loyal Volvo customer and will continue my business with Prestige. I live 2 hours away from the dealership and it was worth every hour I spent on the road to buy my car with them. The dealership was clean and well organized and the people were all friendly, very personable and knowledgeable. Most impressive was the overall atmosphere in the dealership, no pressure or gimmicks, just a team of professionals that were a pleasure to work with! Thank you Prestige! I Love my Volvo and you all made the day a great experience! More

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Attentive and professional I needed a car immediately following the loss of my car in an accident. So many members of the team stepped up to help me find my new car, and Prestig I needed a car immediately following the loss of my car in an accident. So many members of the team stepped up to help me find my new car, and Prestige offered the best price for a very popular vehicle. They congratulated me on joining the Prestige family after my purchase. Although you hear that phrase from other car dealerships, Prestige employees seem very sincere in their commitment to provide the highest level of service, and they clearly take pride in the quality of their work. I was extremely impressed with every aspect of customer service during my purchase. Thank you all for providing the easiest car purchase experience ever. More

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A dealership in their own class I will never buy a car anywhere else. Not only the most competitive prices ... but no haggling, Prestige Volvo was straight forward and to the point. I will never buy a car anywhere else. Not only the most competitive prices ... but no haggling, Prestige Volvo was straight forward and to the point. We left with TWO cars in less than 2 hours. Ron helped us find exactly what we needed and got everything ready before we arrived ... there were no surprises and we feel as though we even made a new friend. The manager Matt was incredible, and worked within our financial limitations and made the experience such a positive one. We are so grateful to be A Volvo family and would refer anyone to this dealership. More

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Highly Satisfied First Time Volvo Buyers Ronnie Landstrom's customer service was the best we've ever received in our car buying experience. His manager, PJ Lee, worked with Ronnie and us to p Ronnie Landstrom's customer service was the best we've ever received in our car buying experience. His manager, PJ Lee, worked with Ronnie and us to put together a great deal on our certified pre-owned 2013 XC90. Credit to the General Manager, Matthew Haiken, who helped us find the perfect car. And last, but not least, a big thank you to Pat Masone for his help putting together a great financing package. Prestige Volvo is a class act team and we would highly recommend them to help you find your next Volvo. More

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I LOVE my Volvo!!!! I Recently purchased a certified pre-owned from Prestige Volvo in East Hanover... Great buying experience from start to finish! The general manager M I Recently purchased a certified pre-owned from Prestige Volvo in East Hanover... Great buying experience from start to finish! The general manager Matt was so wonderful and helpful and Pat the finance manager got me the rate I was looking for! This was my first experience buying a pre-owned and let me say, my XC-60 looks brand new... The team that prepared my car for me to take home did an AMAZING job!... even had that "new" car smell! Thank you Prestige! More

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Outstanding Service and Experience Outstanding experience with Prestige Volvo, from start to finish! Tina was a pleasure to work with, and kept me well informed throughout the entire pr Outstanding experience with Prestige Volvo, from start to finish! Tina was a pleasure to work with, and kept me well informed throughout the entire process, which spanned multiple months. Her degree of customer service was exceptional! The entire experience was seamless - from first visit to final delivery. Job well done! Prestige Volvo has my highest recommendation. More

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The very best experience in buying a car ever!!!! I can't say enough how great my experience was at Prestige Volvo. I purchased my last Volvo at a dealership that is much closer to my home but I'm gl I can't say enough how great my experience was at Prestige Volvo. I purchased my last Volvo at a dealership that is much closer to my home but I'm glad to drive a little further to Prestige. I was well worth it. The sales person Tina knew everything about the car from top to bottom. She knew every setting and was so patient with my endless questions. I tried to absorb everything she told me but if I missed something I'm sure she will be willing to go over it again. I got a great price and no pressure at all to buy something extra like my last time with buying at another dealership. The car was ready when promised and the paperwork was quick and I even got a loan below what I was told when I signed the deal. Outstanding customer service ! I can only say they have a customer for life. More

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Outstanding and Efficient Customer Interactions From the start to the conclusion of the purchase of my new Volvo, I received outstanding customer service. From the Honest Sales Associates, Business From the start to the conclusion of the purchase of my new Volvo, I received outstanding customer service. From the Honest Sales Associates, Business Manager, and Receptionist, I was addressed with sincere appreciation for my information needs and concerns about financing. In sum, it was a GREAT EXPERIENCE! More

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I love Prestige Volvo!! I have leased five vehicles from the Prestige over the past nine years. I finally decided to purchase my current vehicle. I was able to close the deal I have leased five vehicles from the Prestige over the past nine years. I finally decided to purchase my current vehicle. I was able to close the deal over the phone with absolutely no issues. Mr. Landstrom handled everything for me since I currently live in Florida. Not only am I a Volvo customer for life, I only will shop at and recommend the Prestige Family. Every experience with Prestige has been seamless and I truly feel apart of the family. Not only is the sales side of the business exceptional, the service department is the best I have even been to. I have visited ten plus Volvo dealers in the country as I travel for work weekly. Everyone goes above and beyond the call of duty to provide a no pressure, highly transparent business experience. I highly recommend Prestige! More

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