To say Matthew Haiken is an innovator would only scratch the surface. Building on the dealership Leonard Haiken founded, Matthew has continued his father's commitment to customer service while modernizing the way Prestige Volvo sells cars. He recognizes the importance of online market structure and has overseen the exponential growth of the dealership since he took over. Prestige Volvo under Matthew's direction has won the notable President's Club award every year since 2006. Last year, Prestige Volvo became the #1 Volvo Dealership in the country. Although it was his vision that helped nurture such explosive growth, Matthew always brings the focus back to his clientele. As Matthew puts it, "There's no such thing as no. If the client wants it, they'll get it." This commitment to his customers has led to Prestige Volvo and Matthew Haiken's continuing success as a leader in the automotive industry.
Read moreDealership Experience
21 yrs, 1 mo
Industry Experience
21 yrs, 1 mo
238 Reviews
Write a Review238 Reviews of Matthew Haiken
October 29, 2015
Personal, Honest and Fair! Overall Great experience! This was the Best car buying experience I have Ever had! Ron Landstrom was an absolute professional, a gentleman and a pleasure to work with on every This was the Best car buying experience I have Ever had! Ron Landstrom was an absolute professional, a gentleman and a pleasure to work with on every level. I'm a loyal Volvo customer and will continue my business with Prestige. I live 2 hours away from the dealership and it was worth every hour I spent on the road to buy my car with them. The dealership was clean and well organized and the people were all friendly, very personable and knowledgeable. Most impressive was the overall atmosphere in the dealership, no pressure or gimmicks, just a team of professionals that were a pleasure to work with! Thank you Prestige! I Love my Volvo and you all made the day a great experience! More
Other Employees Tagged: Ron Landstrom
October 29, 2015
Attentive and professional I needed a car immediately following the loss of my car in an accident. So many members of the team stepped up to help me find my new car, and Prestig I needed a car immediately following the loss of my car in an accident. So many members of the team stepped up to help me find my new car, and Prestige offered the best price for a very popular vehicle. They congratulated me on joining the Prestige family after my purchase. Although you hear that phrase from other car dealerships, Prestige employees seem very sincere in their commitment to provide the highest level of service, and they clearly take pride in the quality of their work. I was extremely impressed with every aspect of customer service during my purchase. Thank you all for providing the easiest car purchase experience ever. More
Other Employees Tagged: Lindsey Mastroianni, Tina Bilokin, Ron Landstrom
October 29, 2015
A dealership in their own class I will never buy a car anywhere else. Not only the most competitive prices ... but no haggling, Prestige Volvo was straight forward and to the point. I will never buy a car anywhere else. Not only the most competitive prices ... but no haggling, Prestige Volvo was straight forward and to the point. We left with TWO cars in less than 2 hours. Ron helped us find exactly what we needed and got everything ready before we arrived ... there were no surprises and we feel as though we even made a new friend. The manager Matt was incredible, and worked within our financial limitations and made the experience such a positive one. We are so grateful to be A Volvo family and would refer anyone to this dealership. More
Other Employees Tagged: Ron Landstrom
October 23, 2015
Highly Satisfied First Time Volvo Buyers Ronnie Landstrom's customer service was the best we've ever received in our car buying experience. His manager, PJ Lee, worked with Ronnie and us to p Ronnie Landstrom's customer service was the best we've ever received in our car buying experience. His manager, PJ Lee, worked with Ronnie and us to put together a great deal on our certified pre-owned 2013 XC90. Credit to the General Manager, Matthew Haiken, who helped us find the perfect car. And last, but not least, a big thank you to Pat Masone for his help putting together a great financing package. Prestige Volvo is a class act team and we would highly recommend them to help you find your next Volvo. More
Other Employees Tagged: Pat Masone, Ron Landstrom , PJ Lee
October 20, 2015
I LOVE my Volvo!!!! I Recently purchased a certified pre-owned from Prestige Volvo in East Hanover... Great buying experience from start to finish! The general manager M I Recently purchased a certified pre-owned from Prestige Volvo in East Hanover... Great buying experience from start to finish! The general manager Matt was so wonderful and helpful and Pat the finance manager got me the rate I was looking for! This was my first experience buying a pre-owned and let me say, my XC-60 looks brand new... The team that prepared my car for me to take home did an AMAZING job!... even had that "new" car smell! Thank you Prestige! More
Other Employees Tagged: Pat Masone
October 06, 2015
Outstanding Service and Experience Outstanding experience with Prestige Volvo, from start to finish! Tina was a pleasure to work with, and kept me well informed throughout the entire pr Outstanding experience with Prestige Volvo, from start to finish! Tina was a pleasure to work with, and kept me well informed throughout the entire process, which spanned multiple months. Her degree of customer service was exceptional! The entire experience was seamless - from first visit to final delivery. Job well done! Prestige Volvo has my highest recommendation. More
Other Employees Tagged: Tina Bilokin
September 03, 2015
The very best experience in buying a car ever!!!! I can't say enough how great my experience was at Prestige Volvo. I purchased my last Volvo at a dealership that is much closer to my home but I'm gl I can't say enough how great my experience was at Prestige Volvo. I purchased my last Volvo at a dealership that is much closer to my home but I'm glad to drive a little further to Prestige. I was well worth it. The sales person Tina knew everything about the car from top to bottom. She knew every setting and was so patient with my endless questions. I tried to absorb everything she told me but if I missed something I'm sure she will be willing to go over it again. I got a great price and no pressure at all to buy something extra like my last time with buying at another dealership. The car was ready when promised and the paperwork was quick and I even got a loan below what I was told when I signed the deal. Outstanding customer service ! I can only say they have a customer for life. More
Other Employees Tagged: Jay Rosen, Andy Mucci, Tina Bilokin
September 02, 2015
Outstanding and Efficient Customer Interactions From the start to the conclusion of the purchase of my new Volvo, I received outstanding customer service. From the Honest Sales Associates, Business From the start to the conclusion of the purchase of my new Volvo, I received outstanding customer service. From the Honest Sales Associates, Business Manager, and Receptionist, I was addressed with sincere appreciation for my information needs and concerns about financing. In sum, it was a GREAT EXPERIENCE! More
Other Employees Tagged: PJ Lee
August 20, 2015
I love Prestige Volvo!! I have leased five vehicles from the Prestige over the past nine years. I finally decided to purchase my current vehicle. I was able to close the deal I have leased five vehicles from the Prestige over the past nine years. I finally decided to purchase my current vehicle. I was able to close the deal over the phone with absolutely no issues. Mr. Landstrom handled everything for me since I currently live in Florida. Not only am I a Volvo customer for life, I only will shop at and recommend the Prestige Family. Every experience with Prestige has been seamless and I truly feel apart of the family. Not only is the sales side of the business exceptional, the service department is the best I have even been to. I have visited ten plus Volvo dealers in the country as I travel for work weekly. Everyone goes above and beyond the call of duty to provide a no pressure, highly transparent business experience. I highly recommend Prestige! More
Other Employees Tagged: Pat Masone , Ronald Landstrom
August 05, 2015
"Sweet as Summer Rain" A good friend, who himself had had great experiences, recommended that I give a good look at Prestige Volvo. He raved about the wonderful service, an A good friend, who himself had had great experiences, recommended that I give a good look at Prestige Volvo. He raved about the wonderful service, and very fair deal that he received. My interactions with the manager Matt Haiken and with Tina Bilokin, the salesperson who assisted me, were friendly, professional, accommodating, and in every way mirrored the praise lauded by my friend. I wanted a used automobile, with reasonable miles, in exceptional condition and at a fair price. I recommend Prestige Volvo because all of my expectations were exceeded. What more can I say? Oh, just one more thing, call and request the help of Tina Bilokin. She's positive, intelligent, and will work with you and for you to negotiate the right deal. Best Regards, Stephen W. More
Other Employees Tagged: Tina Bilokin

