Jay Rosen
Jay Rosen at Prestige Volvo

Jay Rosen

Service Manager

Prestige Volvo

285 State Route 10
East Hanover, NJ 07936

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4.8
351 Reviews

Hi, I'm Jay Rosen, the service manager here at Prestige Volvo. I have over 30 years of experience providing exemplary service, and pride myself on building lasting relationships with my customers. Rest assured, I will do everything I can to make your experience with us truly exceptional.

Dealership Experience

22 yrs, 9 mos

Industry Experience

54 yrs, 5 mos

4.8

351 Reviews

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351 Reviews of Jay Rosen

November 20, 2025

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Employee Rating

I cannot give a more favorable review for Prestige Volvo in East Hanover, NJ. My salesperson, Ron Landstrom went above and beyond for me, and I could not be more grateful. He is truly an expert in his f More

by Oramdeborah001
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Recommend Dealer
Yes

September 17, 2025

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We have always received prompt and courteous service. Kelvin is very helpful and knowledgeable in dealing with all our Volvos. More

by Furst.amy
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Recommend Dealer
Yes

Other Employees Tagged: Kelwin Castillo

March 28, 2025

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Always a great experience at Prestige Volvo in East Hanover, NJ. My service advisor Jason Reed was great. He kept me Informed during the service and was very helpful to me! Also, want to thank the t More

by champy33
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Matthew Haiken, Jason Reed

December 23, 2024

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i have a 2013 C70 with 152,000 miles on it. Jay Rosen and his service team have treated it with kid gloves since i bought it new in March of 2014 i just had a bunch of necessary repairs done a More

by jschneider
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Recommend Dealer
Yes

Other Employees Tagged: Bob Knott, Jason Reed

December 10, 2024

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Bob is a trusted advisor in the service department. We have been driving Volvo cars for 23 years. Prestige’s sales, service and the entire ownership experience have been outstanding More

by 7VolvoDriver
Service Price Transparency
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Recommend Dealer
Yes

September 24, 2024

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I had a recent car service for our 9-year old, Volvo S60, oil check signal came out, and was advised not to drive it, so we had it towed in at Prestige Volvo-East Hanover where we have been servicing our 2 V More

by RachY
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Tami Santoro , Tami Santoro, Walter Castro, Juan Castro and Andy Mucci

May 02, 2024

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Service department is shady and awful. The service manager is extremely rude and never provided us with paperwork. Took over 6 months to fix our car despite receiving payment and I’m not c More

by Volvo24
Service Price Transparency
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Recommend Dealer
No

April 18, 2024

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Always excellent service. My service advisor is Jason. He is great to deal with. Always keeps you advised of the progress of your service and is a definite asset to the dea More

by Craig H
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Recommend Dealer
Yes

March 05, 2024

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Our car needed a major repair, but it was handled courteously and professionally throughout the process. Kelwin was excellent to work with and kept us informed the entire time. We will continue to se More

by David
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Kelwin Castillo

December 04, 2023

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The employees are friendly and make you feel welcomed. They have an awesome attitude and great personality. They have healthy snacks to accommodate you while you’re waiting for service to be completed. More

by Lucillejohnson219
Service Price Transparency
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Recommend Dealer
Yes
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