Matthew Haiken | Page 12

Fantasic! Prestige Volvo is a top notch Volvo dealership. Excellent team of people whose first priority is to make their customers happy. And that they do! From Prestige Volvo is a top notch Volvo dealership. Excellent team of people whose first priority is to make their customers happy. And that they do! From Sales, to Service to their management team....all top notch professionals, experts in their field who go above and beyond to make sure their customers are happy. Prestige Volvo is by far the best dealership experience I have ever had. Would not go any where else. More

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Fantastic dealership We cannot say enough about Prestige Volvo. Everyone there simply goes above and beyond to make the experience hassle-free and actually enjoyable. We b We cannot say enough about Prestige Volvo. Everyone there simply goes above and beyond to make the experience hassle-free and actually enjoyable. We bought our first Volvo almost a year ago and Ron Landstrom was our salesperson. We were looking for a replacement for our Mercedes GL 450 and were evaluating the new XC90. Ron enthusiastically pointed out the features of the newly remodeled SUV including many important safety features. It was clear that he wasn't just trying to sell a car but passionately believed it was the safest and best SUV on the market. He was sincere, courteous and genuinely cared about our experience. It was simply a pleasure working with him. Matthew Haiken, the General Manager, was phenomenal. He literally treats you like family, with the utmost respect, honestly and courtesy. It is clear that Prestige Volvo is a unique dealership which is not simply selling cars, but building relationships with its clients. Our experience was unparalleled and we are happy to refer our friends and family to Prestige Volvo. This may have been our first Volvo. But, it definitely won't be our last! More

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Exceptional The new S90 is truly a remarkable new car on the road! Matthew Haiken saw to it that the car was delivered on time and was welcoming to the beautiful The new S90 is truly a remarkable new car on the road! Matthew Haiken saw to it that the car was delivered on time and was welcoming to the beautiful new facility. He answered all of our questions and saw to it that the entire process ran smoothly. Ron Landstrom was exceptional in taking me through the process of learning the electronics! I admire his patience. He was professional and his follow up and availability to me is very much appreciated! More

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Everything about PrestigeVolvo was absolutely AMAZING!!! Talking to Irene on the phone to inquire about my Lexus SUV, she was so friendly and extremely helpful, caring, and worked with me and I received the Talking to Irene on the phone to inquire about my Lexus SUV, she was so friendly and extremely helpful, caring, and worked with me and I received the deal I asked. In the parking lot I was greeted by Tina, simply amazing, friendly, and knowledgeable . She made my car buying experience feel like I was in my friend's home. Prestige Volvo environment felt so comfortable, I felt no pressure. Everyone at Prestige Volvo were friendly and warm, making my experience simply amazing. This is by far my best dealership experience and would recommend to everyone looking for a new vehicle. More

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The WORST experience EVER!!!!!!!!!!!!!!!!!!! VERY DISLOYAL!! I recently purchased a 2016 XC60-R Design from Prestige Volvo estimated cost of around $60K and I have had a complete nightmare since the purchase of I recently purchased a 2016 XC60-R Design from Prestige Volvo estimated cost of around $60K and I have had a complete nightmare since the purchase of the vehicle dealing with Prestige. They don't return my phone calls, they lie and they do not know the meaning of customer service, they are only interested in getting your money and not keeping their promises! I had to contact the Volvo Corporate offices to have them assist me with my car set up that my salesperson never even took the time to explain to me?! I am working on a formal complaint with my contact at to the corporate offices of Volvo and I plan to take this all the way to the top to the CEO of Volvo Martin Lundstedt for this horrible classic situation of a dealership "only interested in your money and not keeping their promises to their customers". If I could return the car today, I would! I always here about these situations but never thought this would happen to me. My goal is to spread awareness and to ensure that it doesn't happen to anyone else! Spread the word and KEEP AWAY from PRESTIGE VOLVO! You will thank me!!! More

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Purchasing of Volvo XC90 was easy. I believe this is my seventh Volvo with Prestige. I know when I deal with Prestige I am getting the best deal. I love my new XC90. This is the best I believe this is my seventh Volvo with Prestige. I know when I deal with Prestige I am getting the best deal. I love my new XC90. This is the best SUV/Car I have ever owned. Thanks Matt ,Amber & Pat More

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Trade in-Volvo #7 I traded in my 2015 Premier S60 for a loaded 2013 Platinum S60. This is my 7th Volvo at Prestige & the service/detail to attention continues to be top I traded in my 2015 Premier S60 for a loaded 2013 Platinum S60. This is my 7th Volvo at Prestige & the service/detail to attention continues to be top notch. The updated facility is beautiful as well. My former salesperson is no longer with Prestige so I worked with Deborah Amster who was recommended to me by Pat Masone the Finance Mgr who is very knowledgeable & helpful in many facets. He has always treated me fairly & makes the #'s work! Deb's hardworking approach, knowledge of the products, and accessibility are second to none. She has mastered the very difficult art of multitasking! Although my 2013 S60 was in great shape, everyone there made sure it was perfect! A special thanks to Jay Rosen & Patricia Sommerville for the extra efforts in getting my "new" car in perfect condition. I would enthusiastically recommend this dealership to all. Lastly, thanks to Matthew Haiken the GM for getting the ball rolling and helping culminate the deal on my new car. More

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White Glove Service I recently purchased a gorgeous blue BMW 328i Coupe from Prestige. I give this dealer 5 well-earned stars. Everything about the experience (from the I recently purchased a gorgeous blue BMW 328i Coupe from Prestige. I give this dealer 5 well-earned stars. Everything about the experience (from the initial IM contacts and emails to completion of deal) has been nothing short of spectacular. This dealership takes its reputation very serious and they made every effort to ensure I was comfortable with them. Tina - you rock! The thorough walk-around video you made with the car prior to my decision to visit was what tilted me over the edge and onto the dealership lot. Many thanks for making the trip so worth it! Also - many thanks to everyone that I met that day. I had not one negative experience with anyone. There seems to be a thoughtfulness behind the staff they employ. It's felt and it shows. me make a satisfying decision. I DID. I had visited a dealership in PA the previous week and was largely underwhelmed by the lack of enthusiasm or warmth. I wish the staff at Prestige nothing but the best! You guys have earned all those great reviews out there. Glad to be a part of that. More

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Nice experience with Prestige Volvo Ron and Jay gave me the best price first! Ron then patiently introduced me every feature of the Volvo XC70 and kindly helped me communicated with Matt Ron and Jay gave me the best price first! Ron then patiently introduced me every feature of the Volvo XC70 and kindly helped me communicated with Matt regarding to my possible trade-in. Matt generously took my proposal and processed my paperwork quickly. My purchase experience is very smooth and all staffs I interacted with are very nice! Special thanks to Ron, helping me with every detail and really getting me into Volvo culture!!! More

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A dealership other dealerships should model themselves after I don't have anything bad to say about this dealership. I was treated very well by all the staff and everyone was extremely accommodating. Ron was g I don't have anything bad to say about this dealership. I was treated very well by all the staff and everyone was extremely accommodating. Ron was great to work with and treated me like a longtime friend rather than just a customer. A+ to all!!!!!!!!! More

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