To say Matthew Haiken is an innovator would only scratch the surface. Building on the dealership Leonard Haiken founded, Matthew has continued his father's commitment to customer service while modernizing the way Prestige Volvo sells cars. He recognizes the importance of online market structure and has overseen the exponential growth of the dealership since he took over. Prestige Volvo under Matthew's direction has won the notable President's Club award every year since 2006. Last year, Prestige Volvo became the #1 Volvo Dealership in the country. Although it was his vision that helped nurture such explosive growth, Matthew always brings the focus back to his clientele. As Matthew puts it, "There's no such thing as no. If the client wants it, they'll get it." This commitment to his customers has led to Prestige Volvo and Matthew Haiken's continuing success as a leader in the automotive industry.
Read moreDealership Experience
21 yrs, 4 mos
Industry Experience
21 yrs, 4 mos
240 Reviews
Write a Review240 Reviews of Matthew Haiken
March 18, 2017
Great Service! Definately Recommend! Just bought a 2015 Infiniti q50 here and loved every second of the buying experience! Tina from internet sales was very responsive to all my inquiries Just bought a 2015 Infiniti q50 here and loved every second of the buying experience! Tina from internet sales was very responsive to all my inquiries over the phone and e-mail and made sure she was available for me to test drive/ultimately purchase the car! Overall the dealership was very effecient and the whole buying process was a piece of cake- (not like most dealerships where you can spend hours there!) I'd definately recommend to anyone who is looking for a new car! More
Other Employees Tagged: Tina Bilokin
March 17, 2017
buying experience The dealership went to great lengths to make my trade/sale smooth and pleasant. Rich and Matt were knowledgeable, respectful and helpful. I had my new The dealership went to great lengths to make my trade/sale smooth and pleasant. Rich and Matt were knowledgeable, respectful and helpful. I had my new car in less than 24 hours and never felt rushed. I also got a really great deal and don't feel like I was taken advantage of. More
Other Employees Tagged: Rich Curto
February 10, 2017
Best I've Seen We've owned Volvos since 2004 and been buying cars since 1990. We made our first purchase from Prestige in 2015 and our second this week. It is the We've owned Volvos since 2004 and been buying cars since 1990. We made our first purchase from Prestige in 2015 and our second this week. It is the best dealer experience by far. No one else, in our experience, comes close. I would have doubted before meeting Matthew and team that a dealer could make a difference. They do. I will only buy Volvos from Matthew and will be more likely to buy Volvos over other brands because of the service level at Prestige. I have to give a special mention to Jay and the service department. As great as sales is, I typically visit only every other year or so. Jay and his team we see for each service. If I was happy with sales, I am ecstatic with the service department. I can't think of anything they could have done better and they take care of things I would have never thought to request. You will not find better than Jay and his team. Great job all around Matthew. Thank you! More
Other Employees Tagged: Jay Rosen
February 09, 2017
First Rate Mathew, the owner/GM, is one of a kind. The showroom is bright, modern, and clean. People are nice and helpful, and the service department is fast, Mathew, the owner/GM, is one of a kind. The showroom is bright, modern, and clean. People are nice and helpful, and the service department is fast, knowledgeable, and pays attention to the details. I've been to several other Volvo dealerships and nowhere else competes on price and service. No brainer, go to Prestige Volvo! More
December 24, 2016
Very Pleasant Car Buying Experience Made initial contact via email/phone with Matt, who was very helpful and responsive. Ron was the salesperson who helped us at the dealership. Very p Made initial contact via email/phone with Matt, who was very helpful and responsive. Ron was the salesperson who helped us at the dealership. Very personable, not pushy and advocated for us. He'll be our main point of contact going forward. Ask for him by name. We could have bought in Manhattan, but the hour drive was worth it. Best preowned selection in our area hands down. More
Other Employees Tagged: Lindsey Mastroianni, Ron Landstrom , PJ Lee
November 17, 2016
TRULY ENJOYABLE EXPERIENCE IN EVERY RESPECT! The epitome of white glove service. Everyone at Prestige was attentive, responsive, professional, extremely knowledgeable and always very eager to he The epitome of white glove service. Everyone at Prestige was attentive, responsive, professional, extremely knowledgeable and always very eager to help. And they worked with us on pricing and made sure we walked away feeling good that we got the absolute best deal possible. Ultimately, the entire process was enjoyable and seamless in every respect. We look forward to continuing our relationship with Prestige well into the future. More
Other Employees Tagged: Pat Masone , Tina Bilokin, PJ Lee
November 02, 2016
5-Star Car Buying Experience Yesterday I picked up my S60 from Prestige Volvo and love not only the car but the entire experience. Tina Bilokin was fantastic right from her first Yesterday I picked up my S60 from Prestige Volvo and love not only the car but the entire experience. Tina Bilokin was fantastic right from her first email to her detailed explanation of every feature and function in my S60. Thank you Matthew and Tina for working with me on my purchase and your no-pressure, very professional and pleasant sales approach. Two thumbs up to both of you! More
Other Employees Tagged: Pat Masone , Tina Bilokin
October 15, 2016
New car purchase I have bought 6 cars here over the years. First rate experience each time. I also get my cars serviced here. They keep me and my family on the ro I have bought 6 cars here over the years. First rate experience each time. I also get my cars serviced here. They keep me and my family on the road without problems. More
Other Employees Tagged: Ron Landstrom
September 20, 2016
Excellent Customer Service I purchased a new XC90 in May. There were a couple of small issues and I know I drove Jay in service crazy!! However, he was very patient with me and I purchased a new XC90 in May. There were a couple of small issues and I know I drove Jay in service crazy!! However, he was very patient with me and my issues were quickly resolved. Ron Landstrom was absolutely the BEST salesman I have ever dealt with. His knowledge of the car and his attention to every detail was outstanding. We have bought Volvo cars for 30 years and although other dealerships were fine, Ron and everyone at Prestige far surpass all the other dealers we purchased from. Finally, Matt (the owner) also was great to deal with along with Pat in the financial department. More
Other Employees Tagged: Pat Masone, Jay Rosen, Ron Landstrom , PJ Lee
September 18, 2016
Amazing experience with Tina Bilokin It was a absolute pleasure working with Tina Bilokin at Prestige Volvo! She was unbelievably informative and knew every detail of my vehicle and was a It was a absolute pleasure working with Tina Bilokin at Prestige Volvo! She was unbelievably informative and knew every detail of my vehicle and was able to answer any and all questions I had. After having selected my car I dealt with Pat Masone for the financing and he walked me through all of t he paper work and made sure I had a full and complete understanding of everything. General manager Matt Haiken made everything possible and stayed patient with me throughout this whole process. Thank you prestige Volvo for a excellent experience and making this process fun and stress-free. I'll definitely be back again! More
Other Employees Tagged: Pat Masone , Tina Bilokin

