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Matt Snipes
Matt Snipes at Klamath Falls Toyota

Matt Snipes

Service Manager

Klamath Falls Toyota

2121 Washburn Way
Klamath Falls, OR 97603

4.6
63 Reviews
4.6

63 Reviews

Write a Review

63 Reviews of Matt Snipes

November 16, 2024

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Employee Rating

Always the best customer service in the service department and sales department!! So glad to do business with them!! More

by HOTCHILIS4MON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Bicknell, Albert McLing

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Nov 18, 2024

Klamath Falls Toyota responded

Thank you for taking the time to leave us a five-star rating. We'll be sure to share your review with our team. We sincerely value your business and look forward to your next visit. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

November 14, 2024

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Employee Rating

Always courteous and willing to listen. Had my Tundra key fob fail and a new one took care of it. More

by MIMA0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Bicknell , Joe funk

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Nov 14, 2024

Klamath Falls Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

Nov 14, 2024

Klamath Falls Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

November 12, 2024

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Employee Rating

Everyone is so helpful. They are patient and kind. My car feels age when zI leave. More

by LEAHSCHMIDT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Bicknell, Albert McLing

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Nov 12, 2024

Klamath Falls Toyota responded

Leah, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

November 12, 2024

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Employee Rating

The service department is friendly, courteous and efficient. They have kept excellent records od previous service being done and always let me know when the next service is needed More

by JH102JH102
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Bicknell, Albert McLing

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Nov 14, 2024

Klamath Falls Toyota responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Klamath Falls Toyota! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

November 11, 2024

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They were amazing I found the vehicle on there website I was able to get the paperwork and financing done before i got to dealership it was the easiest purchase I ever made. And I am extremely happy thank y More

by ANDERSONSHERI73
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tim Boozer, Lana Lee, Kevin Bicknell, Albert McLing, Juan Maldonado

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Nov 12, 2024

Klamath Falls Toyota responded

Sheri, We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Best Regards, Juan Maldonado General Manager juanmaldonado@lithia.com

November 01, 2024

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Went in for a simple oil change with a appointment and it took 3 hours to get my car serviced. What is the point of making a appointment if I'm just going to wait that long for something simple. Ridiculous! More

by TURNERKATY23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 04, 2024

Klamath Falls Toyota responded

Katy, Thank you for your service review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

October 31, 2024

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Employee Rating

Quick service and knowledge staff, Klamth Falls Toyota has kept my vehicle on the road a running in top condition. More

by JT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Bicknell, Albert McLing , Joe & Francisco.

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Nov 01, 2024

Klamath Falls Toyota responded

Thank you, JT! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Klamath Falls Toyota. We look forward to having you as one of our valued customers for many more years to come! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

October 28, 2024

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Employee Rating

Easy to get to. Service is always fast and friendly and knowledgeable. Bathrooms are clean. Always a great experience! More

by weeezer_1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 29, 2024

Klamath Falls Toyota responded

Thanks for sharing about your experience with Klamath Falls Toyota. We appreciate your business and hope to see you again soon! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

October 24, 2024

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Employee Rating

They were very prompt and courteous. I appreciated the service guy showed me the air filter and that it needed replaced. Thank you! More

by PATTIVIEIRA14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lana Lee

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Oct 25, 2024

Klamath Falls Toyota responded

Patti, Thanks for sharing about your service experience with Klamath Falls Toyota. We appreciate your business and hope to see you again soon! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

October 24, 2024

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Employee Rating

Very clean with a good inventory of new and used cars. The people are friendly and helpful. The sales staff manages to be the perfect combination of being there when you need them without being overly agg More

by dlsnels
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lana Lee, Kevin Bicknell, Albert McLing , Joe in service, Levi. In sales

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Oct 25, 2024

Klamath Falls Toyota responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Joe, Levi, and our team met your expectations. Thank you again for choosing Klamath Falls Toyota. We look forward to having you as one of our valued customers for many more years to come! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

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