Always a pleasure.
We can get in and out quickly and never have any issues
We can get in and out quickly and never have any issues
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by MARYANNEVANDERTUIG
Verified Customer
Verified Customer
Service Price Transparency
Apr 03, 2025 -
Klamath Falls Toyota responded
Thanks for sharing about your experience with Klamath Falls Toyota. We appreciate your business and hope to see you again soon!
Best Regards,
Matt Snipes
Service Manager
msnipes@lithia.com
Very helpful and easy to work with.
Friendly staff and fast turn around time in service.
Friendly staff and fast turn around time in service.
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by JEREMY FRITON
Verified Customer
Verified Customer
Service Price Transparency
Apr 03, 2025 -
Klamath Falls Toyota responded
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
Best Regards,
Matt Snipes
Service Manager
msnipes@lithia.com
My oil was changed in a timely manner and the mechanic
was sure to go over all other issues he found which I appreciated m.
was sure to go over all other issues he found which I appreciated m.
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by NONE23
Verified Customer
Verified Customer
Service Price Transparency
Mar 29, 2025 -
Klamath Falls Toyota responded
Thank you for choosing Klamath Falls Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
Best Regards,
Matt Snipes
Service Manager
msnipes@lithia.com
Shop & counter guys are respectful and kind.
They never act rust if you ask a bunch of questions about the status of your vehicle.And Levi in sales is relatable &knowlegable.
They never act rust if you ask a bunch of questions about the status of your vehicle.And Levi in sales is relatable &knowlegable.
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by NONE23
Verified Customer
Verified Customer
Service Price Transparency
Mar 28, 2025 -
Klamath Falls Toyota responded
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!
Best Regards,
Matt Snipes
Service Manager
msnipes@lithia.com
VERY GOOD CUSTOMER SERVICE FROM THE MINUTE I DROPPED MY
VEHICLE OFF UNTIL I PICKED IT UP.
VEHICLE OFF UNTIL I PICKED IT UP.
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by DROLLINS1
Verified Customer
Verified Customer
Service Price Transparency
Mar 25, 2025 -
Klamath Falls Toyota responded
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Klamath Falls Toyota!
Best Regards,
Matt Snipes
Service Manager
msnipes@lithia.com
Took vehicle in for lifetime oil change and chassis lube.
They did not tighten the oil drain plug or lubricate the chassis the loose drain plug could’ve been catastrophic, but thankfully, it only covered the
They did not tighten the oil drain plug or lubricate the chassis the loose drain plug could’ve been catastrophic, but thankfully, it only covered the underside of the vehicle with oil returned vehicle to dealership they cleaned underside of vehicle Topped oil off and lubed the chassis.
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by john_munter
Verified Customer
Verified Customer
Mar 27, 2025 -
Klamath Falls Toyota responded
John, Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.
Best Regards,
Matt Snipes
Service Manager
msnipes@lithia.com
Great service.
. everyone was friendly and I was in and out withing a reasonable time.
. everyone was friendly and I was in and out withing a reasonable time.
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by cmderosier
Verified Customer
Verified Customer
Service Price Transparency
Mar 24, 2025 -
Klamath Falls Toyota responded
Thanks for sharing about your experience with Klamath Falls Toyota. Marr, Kevin, and Albert appreciate your business and hope to see you again soon!
Best Regards,
Matt Snipes
Service Manager
msnipes@lithia.com
Francisco is the bomb!
… he soft suggested stuff.. instead of the hard sell scares that the other dudes do..
… he soft suggested stuff.. instead of the hard sell scares that the other dudes do..
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by Tim Hennessey
Verified Customer
Verified Customer
Service Price Transparency
Mar 17, 2025 -
Klamath Falls Toyota responded
Thank you for your very kind review, Tim. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Klamath Falls Toyota.
Best Regards,
Matt Snipes
Service Manager
msnipes@lithia.com
Very pleased and satisfied with all the employees and
service rendered. Especially, Donnie Hodge. The young man that performed the work was fantastic
service rendered. Especially, Donnie Hodge. The young man that performed the work was fantastic
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by Hodgedonvenessa
Verified Customer
Verified Customer
Other Employees Tagged:
Donnie Hodge
Mar 16, 2025 -
Klamath Falls Toyota responded
Thanks for sharing your thoughts about your experience with Donnie here at Klamath Falls Toyota. We appreciate your business and hope to see you again soon!
Best Regards,
Matt Snipes
Service Manager
msnipes@lithia.com
They do a great job!
Like all the guys there very helpful and knowledgeable. Always get we right in!
Like all the guys there very helpful and knowledgeable. Always get we right in!
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by GAN006
Verified Customer
Verified Customer
Service Price Transparency
Mar 14, 2025 -
Klamath Falls Toyota responded
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Klamath Falls Toyota!
Best Regards,
Matt Snipes
Service Manager
msnipes@lithia.com