Matt Burch | Page 9

Didn't answer the phone or return messages. Had to physically go to the dealership to make appointments. Then when dropping cars off for appointments, only had down oil changes, nothing else di Had to physically go to the dealership to make appointments. Then when dropping cars off for appointments, only had down oil changes, nothing else discussed when appointments were made. Then told they'd need the cars longer to complete service that they promised would be done. Total disappointment. More

by joshleifert Verified Customer Verified Customer

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Love the service everytime I use them, love the environment as well. Wish I could always use them. environment as well. Wish I could always use them. More

by ravenchisley Verified Customer Verified Customer

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By far the best service department in the business! The new service manager Allen is awesome. Thank you!! The new service manager Allen is awesome. Thank you!! More

by Lmb Verified Customer Verified Customer

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Service was wonderful thank you. Everyone was very friendly will definitely bring our car back. Everyone was very friendly will definitely bring our car back. More

by iluvphoebepug33 Verified Customer Verified Customer

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Great Howe er I took my car in for oil changed and asked them to check to see if I had the recall problem. NO ANSWER YET. still waiting. them to check to see if I had the recall problem. NO ANSWER YET. still waiting. More

by brenda25 Verified Customer Verified Customer

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Great experience the fifth car I bought there and will be back and will tell my friends back and will tell my friends More

by jjac5555 Verified Customer Verified Customer

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Every thing was smooth and quick. Everyone kept up to date every step of the way Everyone kept up to date every step of the way More

by smittyg45 Verified Customer Verified Customer

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Jim Butler Kia has a wonderful bright new service area and some fresh smiling faces behind the counter. It is a joy to visit and the service was great. and some fresh smiling faces behind the counter. It is a joy to visit and the service was great. More

by woofycooper Verified Customer Verified Customer

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The sales team was excellent. Easiest car buying experience I ever had. However, their service department is incompetent. I received the same garbage update every week for a month Easiest car buying experience I ever had. However, their service department is incompetent. I received the same garbage update every week for a month while they mostly didn’t even attempt to repair the car. Do not buy the Jim Butler maintenance program because this service department will find a way to make your car inoperable. More

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I drive out of my way to come to this dealership because of Keith Sutton. I also get excellent service from Roger, the Porter. of Keith Sutton. I also get excellent service from Roger, the Porter. More

by Judy slavin Verified Customer Verified Customer

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