Jean Silverio

The salesman was nice. I explained what I was looking for and he said he could do a dealer trade. But there was no follow up or action so I sourced it myself. I was ready t I explained what I was looking for and he said he could do a dealer trade. But there was no follow up or action so I sourced it myself. I was ready to fly out of state and drive the car home. The only reason why we ended up with Butler was because the other dealer in another state didn’t understand Missouri sales tax. The finance guy was visibly angry when we declined the extra warranty, gap insurance, service contract. He argued with my husband and made me feel very uncomfortable. The sales contract didn’t include the rebate and the title application included the wrong purchase amount. If I had not caught it we would have paid more taxes than we actually needed to. I’m grateful to the knowledgeable finance manager who made the necessary corrections when we returned. With the issues it just wasn’t a great experience. The salesman was probably very busy with lots of other sales and the finance guy was probably just having a bad day. I just don’t think I would return for the next car. More

by margeaux.reynolds Verified Customer Verified Customer

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Great team work in making my car purchase quick and troublefree. I will definitely recommend you guys any time troublefree. I will definitely recommend you guys any time More

by tonyv1242 Verified Customer Verified Customer

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Trusted because of past experience. Responsive and accommodating. Does what is needed to get what you need Responsive and accommodating. Does what is needed to get what you need More

by suemo63141 Verified Customer Verified Customer

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We were able to work with Jean to get the model of Kia we were looking for. were looking for. More

by dhoudeshell Verified Customer Verified Customer

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I was very impressed with both Jean and Richie. They made the process of answering my questions and prepping my Kia Sorento for me. There was never any pressure to complete the sale. Regards, They made the process of answering my questions and prepping my Kia Sorento for me. There was never any pressure to complete the sale. Regards, a satisfied customer Larry Bernabe More

by larrydb49 Verified Customer Verified Customer

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Start to finish a class act. Got the deal I wanted and got the paperwork done before I arrived. In and out in under half an hour. Well worth the drive. Got the deal I wanted and got the paperwork done before I arrived. In and out in under half an hour. Well worth the drive. More

by Mike Verified Customer Verified Customer

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Jean at Jim Butler Kia was awesome. He made the experience smooth and painless from start to finish and was flexible with meeting my needs and providing options. He made the experience smooth and painless from start to finish and was flexible with meeting my needs and providing options. More

by lexie b Verified Customer Verified Customer

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They made car buying process so easy and no stress. I would return again and again for that process. I would return again and again for that process. More

by cdwarren2511 Verified Customer Verified Customer

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Well run organization and was able to get the car I wanted at a fair price and quickly. wanted at a fair price and quickly. More

by joepupillo20 Verified Customer Verified Customer

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Great customer service and coordination to return the lease and get a new one. We had quick responses by text and super fast process in place lease and get a new one. We had quick responses by text and super fast process in place More

by matias.rendine Verified Customer Verified Customer

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