Richard DiFeo

The salesman was nice. I explained what I was looking for and he said he could do a dealer trade. But there was no follow up or action so I sourced it myself. I was ready t I explained what I was looking for and he said he could do a dealer trade. But there was no follow up or action so I sourced it myself. I was ready to fly out of state and drive the car home. The only reason why we ended up with Butler was because the other dealer in another state didn’t understand Missouri sales tax. The finance guy was visibly angry when we declined the extra warranty, gap insurance, service contract. He argued with my husband and made me feel very uncomfortable. The sales contract didn’t include the rebate and the title application included the wrong purchase amount. If I had not caught it we would have paid more taxes than we actually needed to. I’m grateful to the knowledgeable finance manager who made the necessary corrections when we returned. With the issues it just wasn’t a great experience. The salesman was probably very busy with lots of other sales and the finance guy was probably just having a bad day. I just don’t think I would return for the next car. More

by margeaux.reynolds Verified Customer Verified Customer

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We had a great experience here! Roman went above and beyond to make sure we walked out of there with our perfect car. Roman went above and beyond to make sure we walked out of there with our perfect car. More

by jessica.danner32 Verified Customer Verified Customer

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Always accommodating very timely and thorough. Very quick to set appointments and send reminders so as not to forget Very quick to set appointments and send reminders so as not to forget More

by boatvoice Verified Customer Verified Customer

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Ben was amazing to work with. Great customer service and quick to finalize everything. He respected my time and was able to get the deal done fast Great customer service and quick to finalize everything. He respected my time and was able to get the deal done fast More

by Bret Verified Customer Verified Customer

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